Kyle Fales | Page 2

Easily the best car buying experience ever. And great Chevy product. Great job. Highly recommend. Looking forward to my new Trax! And great Chevy product. Great job. Highly recommend. Looking forward to my new Trax! More

Helpful 0

Report | Print

Everyone was very nice and helpful! Kyle helped me get into a car fast when I really needed it for me and my children! Kyle helped me get into a car fast when I really needed it for me and my children! More

Helpful 0

Report | Print

Kyle went above and beyond to find the car I really wanted, easy to work with and was personable and made the whole experience of buying a car for the first time, the best experience He went out o wanted, easy to work with and was personable and made the whole experience of buying a car for the first time, the best experience He went out of his way to work with me and answer my questions and my stubbornness about this one car and found it and got it affordable to where I could handle the purchase. The whole experience with Kyle was probably start to finish 3 hours and it was the easiest deal to make. More

Helpful 0

Report | Print

My husband and I couldn't be more happier with the services that was provided by Kyle and Anton. They were patient and understanding also they were not pushy about getting you any car, they give us gr services that was provided by Kyle and Anton. They were patient and understanding also they were not pushy about getting you any car, they give us great recommendations and ask us what we were looking for in a car before we could start the process, not to mention the short process of the paperwork. They helped us with the trade in process and got us a brand 2024 Chevy Equinox from the show room! They went above and beyond to get financing in our budget and I would definitely recommend friends and family to this dealership. More

Helpful 0

Report | Print

I was in a difficult situation recently due to a car I purchased at another dealership. This summer I bought my dream car...2020 Mustang convertible GT. After about three months while at the local Ford purchased at another dealership. This summer I bought my dream car...2020 Mustang convertible GT. After about three months while at the local Ford service center I was told the car had problems in the rear that looked suspicious. I contacted the dealership to discuss these findings. To their credit they promised to look into the issue and sent me to the Dover Chevy collision department. The collision department put their best technician, Jon Sadler on my car immediately and reported very bad news. What I learned was my GT had been a rental and had gotten into a serious accident and the repairs were not done by a professional. The collision department reported this to Dover Chevy GM, Don McEwen who contacted the seller of my GT and discussed the findings and repair options. Because the frame was bent on the right side I was given the option to go ahead and have the car fixed or accept a full refund of all the money I spent buying the car plus all the aftermarket items I had purchased. Due to the unknown after learning the GT had been a rental we chose to get a refund which was the appropriate thing to do but broke my heart. While at Dover Chevy I noticed a Camaro convertible in the showroom. Kyle Fales approached me and I explained the issue with the Mustang. He and I looked at the 2023 3LT Camaro and I was impressed with the tech loaded in it and the refinements. Kyle knew I was in a bad placed due the news of my previous car. He went to GM Don McEwen who by that time was fully aware of my situation. I was given a very fair price for the new car with added discounts for my military service and Chevy rebates. I discussed all of this with my wife. She knew what that Mustang meant to me and was immediately interested in pursuing the Camaro. The difference in price from the return of the Mustang and the price of the Camaro was something we were able to pay in cash, so no financing. It was then that we met finance manager Anton Marienko. Anton went over all the numbers and was very pleasant to deal with. It took less that 30 minutes since we were paying cash for the Camaro. The entire process from the time I first stepped in the door until my wife drove the Camaro off the lot was less than 36 hours. My wife would not drive the Mustang due to the longer hood and seat configuration. She did not feel she could see well enough. The Camaro is built differently so she feels very comfortable driving it which is a plus for me. Don runs a very friendly, low pressure dealership which helped me out when I felt vulnerable. I thank him and his staff for their assistance in getting out of a very bad situation and into a brand new car that we will enjoy for many years. I also want to thank the collision specialist, Jon Sadler for his brutal honesty. His discussions with me helped immeasurably with making the decision to let the Mustang go. 5 Stars John!! Thank you. More

Helpful 0

Report | Print

I live and work 53 minutes from Dover Chevy … I work less than a mile away from Quirk… I have family at Quirk in sales… All that didn’t matter , I was told by a wise GM of a dealership “We buy cars from peop than a mile away from Quirk… I have family at Quirk in sales… All that didn’t matter , I was told by a wise GM of a dealership “We buy cars from people not places” … That GM happened to be Don McEwen, Of Dover Chevy. I’m in the business and this dealership treated me the way I train my sales people to be… they were profesional , courteous, and out of their way helpful. Kyle Fales my sales person drove an hour to get paperwork signed , Anton Marienko made sure to get me the best rate in finance , and Don made sure all the guys took special care of me . I will take the beautiful drive to Dover to get service done before I go anywhere else … please consider this dealership home for your new Chevy purchase… A+++ More

Helpful 0

Report | Print

Wasn't impressed when I first got there but But Kyle made up for it getting me into a vehicle I really wanted. And made sure my car needs where met as far as trade-in went. Thank you Kyle for your Great cust up for it getting me into a vehicle I really wanted. And made sure my car needs where met as far as trade-in went. Thank you Kyle for your Great customer service! Go see Kyle for you car needs! Melissa More

Helpful 0

Report | Print

Thank you everyone at dover Chevrolet. Everyone was kind and helpful. Thank you Kyle for answering every question and helping threw all the paperwork made it very easy and quick Everyone was kind and helpful. Thank you Kyle for answering every question and helping threw all the paperwork made it very easy and quick More

Helpful 0

Report | Print

Even though it was a bit of a distance, it was well worth it. Kyle was my salesperson. He was very nice and helpful. Everyone there was very nice. He picked me up the next day at home an hour away to get the it. Kyle was my salesperson. He was very nice and helpful. Everyone there was very nice. He picked me up the next day at home an hour away to get the car I purchased. So worth it. More

Helpful 0

Report | Print

I had an excellent experience with Dover Chevrolet Auto! Kyle was great to work with, was very responsive, and went above and beyond with any questions or special requests I had! This is a no hassle, low pr Kyle was great to work with, was very responsive, and went above and beyond with any questions or special requests I had! This is a no hassle, low pressure dealership and I would highly recommend to friends and family. Was happy to make a deal with them and would definitely consider working with Kyle again in the future. More

Helpful 0

Report | Print