Lacey Chapman
Lacey Chapman at Ron Tonkin Chevrolet
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Lacey Chapman | Page 4

F&I Manager

Ron Tonkin Chevrolet

122 Northeast 122nd Avenue
Portland, OR 97230

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5.0
43 Reviews

Lacey embarked on her journey in the automotive industry following a challenging experience while attempting to purchase a vehicle of her own. Realizing that the process of acquiring a vehicle should be more straightforward, she eagerly joined the team at Ron Tonkin Chevrolet in April 2017. As a dedicated sales consultant, Lacey's primary goal was to assist our esteemed clients in discovering the perfect vehicle that catered to their requirements and brought them joy. Since then, she has transitioned into the role of finance manager, where she now focuses on guiding our clients in finding cost-effective solutions to finance and safeguard their vehicles. Outside of her professional life, Lacey cherishes the moments spent with her loving husband and daughters, as well as the time she devotes to her beloved horses.

Dealership Experience

7 yrs, 3 mos

Industry Experience

7 yrs, 3 mos

Specialties & Trainings

Chevrolet Certified - New & Used

Mark of Excellence 2018 & 2020

5.0

43 Reviews

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43 Reviews of Lacey Chapman

August 04, 2023

Dealership Rating
Employee Rating

John Lilling my salesman was great Andrew the sales manager and Lacy at finance were a pleasure to work with. I was able to do about 95% of my deal online. The team over there at Ron Tonkin made the pr More

by Jonballou0114
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Lillig

Aug 10, 2023

Ron Tonkin Chevrolet responded

Thanks for stopping by to leave us your positive rating and honest feedback. While we are delighted to hear that John and the team at Ron Tonkin Chevrolet were able to provide a smooth truck-buying experience for you--both online and in person--we want to extend an apology for any inconvenience caused as a result of the vehicle's empty gas tank. It is our aim to provide all of our customers with 5-star experiences and we hope to have the chance to impress you again in the future. Enjoy the new ride!

July 24, 2023

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Logan was extremely helpful and extremely personable. . Listened to what we wanted and did his best to help us achieve it! Highly recommend Logan as your sales representative when you visit Ron Tonkin Che More

by Payge M.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Logan Fischer

Jul 24, 2023

Ron Tonkin Chevrolet responded

Thank you for the fantastic review! We're delighted to hear that Logan and Lacey provided such a helpful and informative experience at Ron Tonkin Chevrolet. We appreciate your recommendation, and we hope to see you again in the future! Enjoy your new ride, and safe travels ahead!

July 22, 2023

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We recently purchased a used GMC Yukon. Our salesman Chris Kocalis was excellent to deal with throughout the whole process. We were so happy we told him what our next car will be and would More

by rebremodel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Kocalis

Jul 24, 2023

Ron Tonkin Chevrolet responded

Thank you for the great review! We're delighted to hear that Chris provided excellent service during your recent purchase. We look forward to assisting you with your next car-buying experience at Ron Tonkin Chevrolet. Have a wonderful day!

July 20, 2023

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Adwon was wonderful to deal with. The dealership was clean and everybody was very pleasant. The vehicle I bought was as described and was a little bit below KBB value. We came to a de More

by Mammothmk
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sean Connolly, Adwan Adwani

Jul 20, 2023

Ron Tonkin Chevrolet responded

Thank you for the review! We are thrilled to hear that Adwan delivered such a successful purchase experience. Drive safely, and we hope to see you back again at Ron Tonkin Chevrolet!

July 08, 2023

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Greatly appreciate that our time wasn't wasted and we got a highly sought-after car on our terms. More

by mac
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Lillig

Jul 10, 2023

Ron Tonkin Chevrolet responded

Thank you for the review! We appreciate the kind feedback and hope to see you again at Ron Tonkin Chevrolet!

June 07, 2023

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Logan made everything super easy to get in and out, easy to work with. Travis also made sure I got out happy and comfortable as well More

by apacheco74.ap
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Logan Fischer, Travis Zea

Jun 07, 2023

Ron Tonkin Chevrolet responded

Thank you for the review! We are so glad to hear that Logan delivered such a successful purchase experience. Drive safely, and we will be sure to pass on the kind words to Travis! - The Ron Tonkin Chevrolet team

June 06, 2023

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Quick, friendly professional. Responsive even after the sale was complete. Delivered to my home (far away) happy to do it. More

by andrewdix56
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Archie Macmurchy, Adwan Adwani

Jun 07, 2023

Ron Tonkin Chevrolet responded

We're thrilled to hear that you had a quick, friendly, and professional experience with us at Ron Tonkin Chevrolet, Andrew! We appreciate your business and are happy to have delivered your car to your home. We hope you enjoy your new vehicle!

June 05, 2023

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I had a great experience and will recommend to someone else if they ask me. I love my car. More

by esmeraldachv1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Lillig

Jun 06, 2023

Ron Tonkin Chevrolet responded

Hooray for a new car! Thanks for sharing your great experience at Ron Tonkin Chevrolet. We appreciate your support and recommendation. Happy driving!

June 05, 2023

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Logan made our experience easy and quick and worked hard to get the price for the car I wanted within my budget. I recommend him and Ron Tonkin More

by jcmetcalf
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 05, 2023

Ron Tonkin Chevrolet responded

We're delighted that Logan and the Ron Tonkin Chevrolet team could provide you with an easy and quick experience while staying within your budget. Thank you for recommending us! We truly appreciate your business and hope you're absolutely loving the new ride!

June 02, 2023

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Employee Rating

Logan was on top of the game when getting me the car I needed. I needed a vehicle fast and within my budget. I recommend Logan and Ron Tonkin. More

by Donna Larsen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Logan Fischer , DJ

Jun 04, 2023

Ron Tonkin Chevrolet responded

Thank you, Donna, for your kind words regarding Logan and our team here at Ron Tonkin Chevrolet! We're so glad he could promptly find you a vehicle within your budget. Your recommendation means the world - enjoy the ride!

Jun 06, 2023

Donna Larsen responded

Well I received a message today from your company saying apparently you sold me a car that you didn't hold the title to, which is highly illegal and also annoying. Just feel like everyone should know that as well.

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