Lai-ce Shum
Lai-ce Shum at Carson Nissan
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Lai-ce Shum | Page 3

Internet Manager

Carson Nissan

1505 East 223rd Street
Carson, CA 90745

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133 Reviews

Hi! Nice to meet you. I have been with the Carson Nissan team for over 10 years and counting. I believe in 100% customer satisfaction and that all customers should have an easy and pleasant experience with us. I am committed to my customers before, during and after the sale and hope we get to hear from you soon!

Dealership Experience

14 yrs, 7 mos

Industry Experience

14 yrs, 7 mos

Specialties & Trainings

EV Ambassador

Nissan Certified

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Languages Spoken

Cantonese Cantonese

English English

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Employee Video

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133 Reviews

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133 Reviews of Lai-ce Shum

November 02, 2017

Dealership Rating
Employee Rating

A Dealership You Can Trust From the sales to the service department, all of the employees seem very well trained to go above and beyond when it comes to ensuring quality custome More

by Valencia1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carlos Gaspar

November 01, 2017

Dealership Rating
Employee Rating

I feel like I've been scammed I have contacted several people since purchasing the vehicle but of course, no one reaches out to me or returns my calls or emails since the vehicle h More

by carolinayi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Ruben Garcia , Mehdi Farrahi

October 16, 2017

Dealership Rating
Employee Rating

Never Ending Great Service The Customer service was amazing. I initially spoke with Lai-Ce online and she was very accommodating with my work schedule. Upon arriving, she introd More

by oscar6161
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jan Josef Anglo, Ray (Sales) and Wendy (Finance)

October 15, 2017

Dealership Rating
Employee Rating

Amazing Customer Service I've bought 6 cars in my life and this was by far the best experience I've ever had with a dealership. Lai-Ce & Eugene helped buy my 2017 Nissan 2.5 S More

by CarlosNissan2017SR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eugene Cho

October 09, 2017

Dealership Rating
Employee Rating

Great experience in Carson Lai-Ce was a pleasure to deal with. She and the Carson team got me in and out of the dealership at a great price in a great car. More

by BNick125
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 05, 2017

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Employee Rating

Great experience This was one of the best car buying experiences I've ever had and I've been buying cars since 1973. Andrew Contreras , my sales person was very helpfu More

by Pat Smith
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Andrew Contreras, Peter Lee

October 02, 2017

Dealership Rating
Employee Rating

First time buyer: Amazing Service and Workers!! I had the pleasure of working with Lai-ce, along with sales managers Jorge and Vic. Very straight forward, knowledgeable, and informative. All the sal More

by teri123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ruben Garcia , Mehdi Farrahi, Victor Gamboa, Irvin Vasquez, Jorge Villegas, James Vinasco

August 16, 2017

Dealership Rating
Employee Rating

Very Satisfied leasee of a brand new 2017 Nissan Sentra The process was quick and easy. Nissan of Carson gave me an opportunity to lease a vehicle from them even though there are various areas on my credit More

by Sentra Girl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Edwards

June 28, 2017

Dealership Rating
Employee Rating

Great friendly sales team, huge selection, the best prices Hello All, I had been taking my car to Carson Nissan ('09 Altima) for several years, when it came time for a new ride I did a ton of research and sti More

by KevinsTwin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jan Josef Anglo, Chris Ayala, Christina Martinez, Jaime Navarro, Roy Schilder

May 09, 2017

Dealership Rating
Employee Rating

Great Experience! The best car buying experience and dealership. Great costumer service and very friendly employees. Everyone cared and made sure that I was taken care More

by Kathy Walton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jan Josef Anglo, Irvin Vasquez

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