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Lana Lee
Lana Lee at Klamath Falls Toyota

Lana Lee

Sales Consultant

Klamath Falls Toyota

2121 Washburn Way
Klamath Falls, OR 97603

4.8
42 Reviews

I currently have three dogs, a miniature Donkey and a Pygmy goat. I have five awesome grandkids that I adore very much. I enjoy helping people find the right vehicle that fits their needs whenever they need my help. I am also a HUGE Oregon State Beavers Fan!

4.8

42 Reviews

Write a Review

Dealership Experience

10 yrs, 11 mos

Industry Experience

10 yrs, 11 mos

Languages Spoken

English English

42 Reviews of Lana Lee

May 21, 2025

Dealership Rating
Employee Rating

We have purchased two cars from Klamath Falls Toyota and each time the process was very fast and enjoyable. We live several hours away, but still make the trip. More

by LILTEX
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tim Boozer, Matt Snipes, Kevin Bicknell, Albert McLing, Juan Maldonado

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May 21, 2025

Klamath Falls Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Juan Maldonado General Manager juanmaldonado@lithia.com

May 18, 2025

Dealership Rating
Employee Rating

The dealership was great in answeri g my questions and responsive to making sure we could consumate a deal. More

by KAYLA.UMEMOTO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tim Boozer, Juan Maldonado , Levi Durghello

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May 18, 2025

Klamath Falls Toyota responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Klamath Falls Toyota are glad to have you as a customer. Best Regards, Juan Maldonado General Manager juanmaldonado@lithia.com

April 20, 2025

Dealership Rating
Employee Rating

She offered options and worked hard to get what we wanted. I'm pleaded with service and the new car. More

by PALLYKATJONES
Recommend Dealer
Yes

Other Employees Tagged: Lana Lee

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Apr 20, 2025

Klamath Falls Toyota responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Klamath Falls Toyota! Best Regards, Juan Maldonado General Manager juanmaldonado@lithia.com

April 03, 2025

Dealership Rating
Employee Rating

Very helpful and easy to work with. Friendly staff and fast turn around time in service. More

by JEREMY FRITON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Boozer, Matt Snipes, Kevin Bicknell, Albert McLing, Juan Maldonado

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Apr 03, 2025

Klamath Falls Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

March 16, 2025

Dealership Rating
Employee Rating

The best waiting room ever. Very helpful and professional staff. Very knowledgeable and friendly people who work there More

by kentcunningham80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 16, 2025

Klamath Falls Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Klamath Falls Toyota to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

February 27, 2025

Dealership Rating
Employee Rating

Great service Always super helpful Joe usually is who I deal with when I get my car serviced. Lana has sold me last 2 cars super easy transactions They deal with any consirns I have More

by Jody Evans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Bicknell

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Feb 28, 2025

Klamath Falls Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Jody, and we look forward to working with you again. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

December 21, 2024

Dealership Rating
Employee Rating

Fast, professional service with a fantastic waiting room with drinks and free fruit while you wait. Coffee was surprisingly good! More

by garrardmike69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Boozer, Matt Snipes, Kevin Bicknell, Albert McLing, Juan Maldonado

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Dec 23, 2024

Klamath Falls Toyota responded

Thank you for the kind words for our service department, Mike! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

December 21, 2024

Dealership Rating
Employee Rating

Told us deal was done, but we needed to wait for detailing of the truck. Then said that I needed a co-signer or 8000 more. Should have said that upfront and not lied to make a deal. More

by MATTHAZELTON1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Tim Boozer

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Dec 26, 2024

Klamath Falls Toyota responded

Thank you for your review, Matt. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Best Regards, Juan Maldonado General Manager juanmaldonado@lithia.com

December 14, 2024

Dealership Rating
Employee Rating

Very easy to deal with. Lana was great! Best experience buying a car by far. More

by FATBOYTEX
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tim Boozer

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Dec 15, 2024

Klamath Falls Toyota responded

Thanks for your feedback on your recent visit to Klamath Falls Toyota. It's great to hear that we were able to assist you and that you had such a positive experience. Best Regards, Juan Maldonado General Manager juanmaldonado@lithia.com

December 11, 2024

Dealership Rating
Employee Rating

Honest, dependable and a pleasure to deal with and the Service Dept staff is GREAT!!! More

by squeak72001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Snipes , Joe and Don

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Dec 11, 2024

Klamath Falls Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

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