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Lance Dailey
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Lance Dailey
Senior Sales and Leasing Consultant
Muller's Woodfield Acura
1149 W Golf Rd
Hoffman Estates, IL 60169
601 Reviews
Professional Bio: One of the reasons I started at Muller’s in November 2016 was to sell something that people actually needed and could get excited about . . . because whether brand new or just new to you, there really is nothing like that feeling of getting into your new car! I want to make the process an outstanding and enjoyable experience. My hope is that, in the end, you enjoy working together to find the right vehicle to drive home – perhaps even having a little fun along the way! "Clients for life" is my goal, and that's only achieved through a world-class customer experience. I look forward to providing that to you throughout your purchase process with me here at Muller's Woodfield Acura. Hope to speak with you soon! Personal Bio: My wife and I have two beautiful, amazing daughters and we live just a short drive from the dealership. Because we're part of this community, it means a great deal to me to assist our neighbors, as well as welcome those from farther away.
Read moreDealership Experience
7 yrs, 7 mos
Industry Experience
7 yrs, 7 mos
Specialties & Trainings
Top Performer - Acura Client Satisfaction (1 of only 6 associates in the US)
Gold Membership - Acura Council of Sales Excellence
Acura Council of Sales Excellence (COSE) Certified
BA, Communications - Southern Illinois University at Carbondale
Six Sigma Green Belt Trained
ITIL v3 Foundations Certified
BAPL Certified
Project Management Professional v4 (PMP) Trained
WCA Global Leadership Summit (Attendee and/or Volunteer since 2004)
601 Reviews
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601 Reviews of Lance Dailey
April 30, 2024
Everything was smooth sailing from sales to finance. Lance answered all my questions and made my leasing and purchasing experience a pleasant one. Never felt pressured or like I was just another number. Lance answered all my questions and made my leasing and purchasing experience a pleasant one. Never felt pressured or like I was just another number. Finance team was also great. I would highly recommend Muller’s Woodfield Acura. More
by Morales79
Other Employees Tagged: Myles Bauer, Chris Anderson
Helpful 
April 28, 2024
I bought an Acura RDX from Lance a few years ago. When i needed to upgrade to a bigger car I contacted Lance. He knew exactly what features were important to me. The process was easy to move from the When i needed to upgrade to a bigger car I contacted Lance. He knew exactly what features were important to me. The process was easy to move from the RDX to the MDX. Everyone I dealt with was friendly and helpful including Lance, Miles in financing and Justin who took the time to go over all of the settings and features. More
by Beth1230
Other Employees Tagged: Myles Bauer, Ken Kasuk , Miles, Justin
April 24, 2024
I came to the dealership with a car I had in mind and Lance was extremely helpful in providing the relevant and useful information I needed to inform my purchase. From start to finish, Lance did not hesi Lance was extremely helpful in providing the relevant and useful information I needed to inform my purchase. From start to finish, Lance did not hesitate to answer any questions I had and it was a very pleasurable car buying experience! Lance even stayed late to explain all the features of the car and made sure I knew where to find all the buttons and features that would be relevant to me. I highly recommend you ask for Lance when you go to Muller Acura!! More
by muneeb2052
Other Employees Tagged: Jeff Glicksman
April 14, 2024
Lance was the consummate sales representative! ! He was patient with us and we never felt pressured. His explanation of all the many features was wonderful. From the test drive to handing over t ! He was patient with us and we never felt pressured. His explanation of all the many features was wonderful. From the test drive to handing over the keys, our experience was seamless. We also worked with Myles on all the final paperwork and he too was thorough and professional. We will continue to do business with the dealership going forward. Thanks to everyone at Muller’s Woodfield Acura for helping us obtain our beautiful new car!! More
by Julie
Other Employees Tagged: Myles Bauer
April 14, 2024
I wanted to take a moment to rate my recent experience at Muller Woodfied Acura and in particular Lance Dailey. This was a very smooth process from beginning to end. Lance was not only extremely genuine but Muller Woodfied Acura and in particular Lance Dailey. This was a very smooth process from beginning to end. Lance was not only extremely genuine but a true professional. His approach was quite relaxed and there was no pressure. I was totally pleased with the approach and final result thanks to Lance. More
by Mike Daidone
April 13, 2024
This is our third Acura from Muller. Our salesperson Lance Dailey is the reason we come back to Muller. His professionalism, honesty, patience and customer service are all the qualities Our salesperson Lance Dailey is the reason we come back to Muller. His professionalism, honesty, patience and customer service are all the qualities of a good salesperson. If you are looking for an Acura, we highly recommend Lance and Muller. More
by JKF1963
Other Employees Tagged: Myles Bauer
April 11, 2024
This was my third lease with Lance and was a super pleasant experience. Lance and his team were very professional and the process was smooth as silk. pleasant experience. Lance and his team were very professional and the process was smooth as silk. More
by norbss20@yahoo.com
Other Employees Tagged: Myles Bauer, Susan Pozniak, Juliana Gordon
