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Landen Collins
Landen Collins at Jones Chevrolet Humboldt
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Landen Collins

Service Advisor

Jones Chevrolet Humboldt

5390 US Highway 45 Bypass
Humboldt, TN 38343

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4.1
9 Reviews
4.1

9 Reviews

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9 Reviews of Landen Collins

May 02, 2024

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Employee Rating

Great people very professional , everyone I talked to super nice. They seem Appreciate your business More

by DRNEBLETT
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Recommend Dealer
Yes

Other Employees Tagged: Crystal Nichols, Jeremy Sanford, Tessa Buckingham, Cody Hathorne

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May 03, 2024

Jones Chevrolet Humboldt responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jones Chevrolet Humboldt Management Team

May 01, 2024

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Employee Rating

I was lied to about my odometer, I wasn’t given a car-fax on it and I’m assuming the reason is because the odometer has been changed twice it went down then they put it back up, it wasn’t a lot but it has be More

by Never again
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Service Time
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Recommend Dealer
No

Other Employees Tagged: Jessie Castleman

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May 01, 2024

Jones Chevrolet Humboldt responded

We apologize that you had this experience and would love the opportunity to speak to you about your experience and see if we can rectify it. Please reach out to me via phone at (731)784-3931 or email at mpettit@jonesmotorcompany.com so I can look into your case and work towards a resolution. Megan Gastelum Customer Relations Manager Jones Chevrolet Humboldt

April 27, 2024

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Experience was good only issue took to long but understandable did several thins , overall very good More

by larrybyrd861
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Recommend Dealer
Yes
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Apr 29, 2024

Jones Chevrolet Humboldt responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Jones Chevrolet Humboldt, we look forward to having you as a valued customer for many years to come! Jones Chevrolet Humboldt Management Team

April 26, 2024

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The employees were nice and respectful very professional and helpful I think one thing that have made it an experience above others is perhaps having the vehicle upfront ready to go in one of the bays to More

by Olgin Ben
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Crystal Nichols, Jeremy Sanford, Tessa Buckingham

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Apr 29, 2024

Jones Chevrolet Humboldt responded

Hi Ben: Thank you for choosing our dealership, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Jones Chevrolet Humboldt Management Team

April 22, 2024

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Tessa was extremely helpful but i have been waiting on a response from the warranty company for over a week. More

by SCOTT.THOMPSON0
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Workmanship
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Service Communication
Recommend Dealer
No

Other Employees Tagged: Jeremy Sanford, Tessa Buckingham

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Apr 25, 2024

Jones Chevrolet Humboldt responded

Thank you for providing this feedback, Scott, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Megan Pettit Jones Chevrolet Humboldt Management Team (731) 798-2766

April 17, 2024

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They got to work on my car quick, kept me informed on progress and give me the price on repairs before they started the job. More

by johnmeadows0392
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Recommend Dealer
Yes
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Apr 17, 2024

Jones Chevrolet Humboldt responded

Thank you, John! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Jones Chevrolet Humboldt. Jones Chevrolet Humboldt Management Team

April 14, 2024

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Everyone that we came in contact with was friendly, professional and sincere. The facilities were very clean, as well as comfortable. More

by April Review
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Crystal Nichols

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Apr 15, 2024

Jones Chevrolet Humboldt responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Jones Chevrolet Humboldt Management Team

April 10, 2024

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The team provided excellent service and worked hard with integrity. I’ll be a repeat customer. More

by FAIRA_RUSSELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Crystal Nichols, Jeremy Sanford, Tessa Buckingham

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Apr 11, 2024

Jones Chevrolet Humboldt responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jones Chevrolet Humboldt Management Team

February 22, 2024

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Employee Rating

Cliff definitely was awesome to work with, he answered all my questions and went out of his way to make me happy with my purchase. More

by yotalac
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cliff Nathaniel, Hannah Frazier

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Feb 22, 2024

Jones Chevrolet Humboldt responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Jones Chevrolet Humboldt Management Team

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