Lani States

Purchased a 2014 Nissan Rogue on 1/14/23 from Ideal Cars @ 837 E . Main St Mesa AZ 85201. From Salesman Brad @ purchase price of $16,500 paid cash with a cashiers check. When looking and test driving the @ 837 E . Main St Mesa AZ 85201. From Salesman Brad @ purchase price of $16,500 paid cash with a cashiers check. When looking and test driving the Rogue, Brad told me that it had "brand new Michelin ties on it and that they were able to do that because they get Michelin tires by the truckload". A month after buying the Rogue my passenger front tire started loosing air and was down to 23 PSI. Took Rogue to Discount Tire for inflation and inspection. To my surprise the tires are not new and 3 of the 4 are in desperate need of replacement. Reached out to Ideal Cars thru messaging and received no response. I'm having to put air in every couple of weeks and it's been less than 3 months since buying the Rogue. I have messaged Ideal Cars numerous times with unhelpful, ignoring responses to I could just buy them from them at their cost. I have asked for the Sales Manager to call me with no response. I spoke with Brad, the Salesman on 4/6/23 and he doesn't recall saying anything other than that "they get tires by the truckload" and maybe he offered to sell me new tires as part of the sale? Which is completely asinine. He then got very frustrated with me and not so nicely told me to have a good day and politely slammed the phone down. I began texting/messaging/calling Ideal Cars regarding this issue back on 2/17/23. On 3/24/23 Kris advised me "we will gladly sell you the tires at our cost". I have offered to send the report on the tires from Discount to Ideal Cars when I spoke to Brad on 4/6. However, he ignored that I even had a report and focusing on " he's been selling cars for 30 years and I must have misunderstood him". There was no misunderstanding. More

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No return contact. It is hard to buy a car if the dealership shows no interest in you It is hard to buy a car if the dealership shows no interest in you More

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Had a great experience again this is the 3rd vehicle I have bought from Ideal Cars. My sale associate did a wonderful job he listened to my needs and delivered again. Thanks Brad. have bought from Ideal Cars. My sale associate did a wonderful job he listened to my needs and delivered again. Thanks Brad. More

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So I sent my son down to buy a truck since we had such a great experience. He purchased the truck of his dreams, drove it, went over the payment options and was financed, in under 2 hours. Best news is ever great experience. He purchased the truck of his dreams, drove it, went over the payment options and was financed, in under 2 hours. Best news is everything was fully disclosed....Would I recommend Ideal? Not only would I, in fact I did.....I also urge you, if you're in the market for a vehicle, head down now and Experience the "IDEAL" way..... More

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I bought my 2018 Kia Optima and it has been an amazing car! The process also was very quick and easy. Will be returning in the future! car! The process also was very quick and easy. Will be returning in the future! More

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Stay away! This place is like the plague. Even if it’s your last option This place is like the plague. Even if it’s your last option More

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