Mark Oberly

I bought a 2013 Chevy Volt in May 2025. I took a flight form California to buy this car that I thought it was a good deal. Little did I know the trouble I was in for. First off I took it f I took a flight form California to buy this car that I thought it was a good deal. Little did I know the trouble I was in for. First off I took it for a test drive and the car was making a noise when turning. The Service person looked at it and said it was the axal. The salesmen said we can get it fixed for you, I agreed to have them fix it. This was on a Saturday and had to be at work on Monday. Later that day the Dealer called to say It was fixed. When I picked up the car they replaced the wrong axle. So they would Replace the right one but not until Monday, I needed to be at work, so had to call and tell the people I had a meeting with I could not make it and had to reschedule. The car was done Monday and it made it back to California. A few days later I felt a vibration in the front, took it to mechanic and they told me the struts were bad. That cost me $600. Fast forward to 4/7 the car would not take a charge. I had it towed to the dealer and come to find out the Hybrid battery was bad. Dealer says its $8000 just for parts. I contacted Ideal Cars and informed me that they cant do anything about it " YOU BOUGHT A USED 2013 CHEVY VOLT !" He also informed me that they sell cars they do not take care of Maintenance and wear and tear. In conclusion I WOULD NOT RECOMEND THIS DEALER IF YOU WANT TO BUY A CAR!!! Now I know what a Lemon Lot means. I feel I got ripped off. Thanks Ideal Cars !!!! More

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Too many fees. They price their cars below market, so they can add 50% in fees. $4491 becomes $6500. Sales persons are nice, and honest about the fees. That's the o They price their cars below market, so they can add 50% in fees. $4491 becomes $6500. Sales persons are nice, and honest about the fees. That's the only reason I gave them 2 stars. I went to 2 of their 6 locations and wasted my time. They won't budge on their fees. Pointless trip across town. More

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Dealership is dishonest and deceptive. They misrepresented themselves and lied to make the sale. Should not be in business They misrepresented themselves and lied to make the sale. Should not be in business More

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Nasty sales men, lied constantly throughout the whole sale, added fees after we bought the car and the salesmen talk behind your back. horrible customer service. sale, added fees after we bought the car and the salesmen talk behind your back. horrible customer service. More

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Got to the dealership and test drove one of their cars. It drove pretty good and now unusual sounds. Engine and transmission were just fine. Upon further inspection, ALL FOUR TIRES were different with like It drove pretty good and now unusual sounds. Engine and transmission were just fine. Upon further inspection, ALL FOUR TIRES were different with likely 4-5/32 of tread left except for ONE tire which looked new. I opened the engine bay and noticed how clean it was. I made a comment about how they (the dealer) did a great job cleaning the car. The sales guy then says, "Oh well, that was likely the previous owner who cleaned it. We don't look at these cars because we know we're only getting good cars." I thought cool, let's go in and talk numbers. Sat down and sales guy hands me a piece of paper with a price that is TWICE the online advertised price. He says we have to qualify for the advertised price, after asking why it's so much. He also points to a $2250 "Reconditioning Fee". If you did ANY reconditioning, I would AT LEAST see 4 NEW matching tires. HUGE RED FLAG! I can immediately tell they were lying. Shady business practices. I KNOW how dealerships are ran and they are NOT one of the good ones. I immediately figured out that they prey on the uninformed. BUYER BEWARE! More

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Everyone at Ideal Cars made great effort in finding me the right car and payment. Thank you ! I’ll be coming back to you for my next car purchase! the right car and payment. Thank you ! I’ll be coming back to you for my next car purchase! More

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es un lugar ideal para comprar un carro o camioneta te tetan com familia y te ayudan a obtener el mejor interés posible y Mark es una persona maravillosa te tra como si fueras su familia tetan com familia y te ayudan a obtener el mejor interés posible y Mark es una persona maravillosa te tra como si fueras su familia More

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Ideal cars is EXTRAORDINARY! ! Salesmen are very professional and personable. Mark Oberly has a splash of humor that puts your mind at ease and makes buying a vehicle actually f ! Salesmen are very professional and personable. Mark Oberly has a splash of humor that puts your mind at ease and makes buying a vehicle actually fun! I feel the overall inventory and price range was ideal at ideal cars. Definitely suits its name . We will be referring our friends and family to be in the good hands of Ideal cars. We know they will be treated and taken care of the same way they treated us! Thanks for making life great again, we love our new vehicle! More

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Salesman Dave was very knowledgeable of all the vehicles and patient throughout the process. Will recommend to friends and family, thanks again and patient throughout the process. Will recommend to friends and family, thanks again More

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Ideal Cars help my wife and I get into a used 2006 Nissan Xterra, it is in great shape and I can fully work on it. The salesmen were awesome and went over everything, worked to get my wife a loan with a 1yea Xterra, it is in great shape and I can fully work on it. The salesmen were awesome and went over everything, worked to get my wife a loan with a 1year old bankruptcy. The one thing none of us thought of addressing was the tires. While it was just over the 15day/500miles warranty they offer, the service department took care of us. It was the 2 rear tires that were the issue, had to replace one ourselves. When I contacted the service department Rick made it RIGHT! The 2 front tires were Wranglers AT and in great condition, no one would rotate them bc of the older bad tire I hadn't replaced. I got a rotation and replaced tire, the dealership took tire safety very serious. While yes I did have to take care of one of them the dealership stepped up thankfully bc I didn't have the budget for the 2nd one, and did not want to replace the 2 front tires bc they were in great shape. For used cars, good deals, and awesome service I do recommend Ideal Cars! More

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