Larry Mitchell
Larry Mitchell at Luther Family Buick GMC
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Larry Mitchell | Page 3

Parts Manager

Luther Family Buick GMC

3302 36th St S
Fargo, ND 58104

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5.0
37 Reviews

Dealership Experience

41 yrs, 9 mos

Industry Experience

45 yrs, 7 mos

Languages Spoken

English English

5.0

37 Reviews

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37 Reviews of Larry Mitchell

September 22, 2021

Dealership Rating
Employee Rating

Everyone has always been welcoming and friendly when you walk in the door. my Acadia is well taken care of . More

by SANDY.JANELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anita Hetler, Tim Ebens , Richard Medley

Sep 23, 2021

Luther Family Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

September 20, 2021

Dealership Rating
Employee Rating

great Dealer, great service and very professional staff, always loved doing business with them. Wasn't sure who worked on our vehicle but the whole staff in general was great to work with More

by FOLTZ.BUILDINGS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 21, 2021

Luther Family Buick GMC responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

April 10, 2021

Dealership Rating
Employee Rating

Great dealership, I’ve worked there part time for a few years, people are always friendly seem to know what their talking about, excellent parts department always seem to have the part you need More

by ITOYSND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 14, 2021

Luther Family Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

March 13, 2021

Dealership Rating
Employee Rating

This is the most friendly and knowledgeable dealership I have had the pleasure of working with. They came and picked up my car and brought it back. I was notified of every step of the way. More

by bv1051
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robin Tollefson, Paul McDonald , Kari Sunderland

Mar 17, 2021

Luther Family Buick GMC responded

Thanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

January 30, 2021

Dealership Rating
Employee Rating

Best customer service! Always happy to help! Also very intelligent and get the job done effectively and efficiently. Luther family gmc is the only dealership I go to! More

by stevi.parker28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 03, 2021

Luther Family Buick GMC responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

January 27, 2021

Dealership Rating
Employee Rating

We Love all the staff at Luther Family Buick GMC! Every time we shop for new vehicles or service our old, we feel like family!!! More

by dmhen88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anita Hetler, Tony Emmerich, Nathan Loose, Joe Emmerich , Tom Carrier, Alex Schmidt

Feb 01, 2021

Luther Family Buick GMC responded

Thank you so much for taking the time to share your kind words about your experience at Luther Family Buick GMC! We love our happy customers and are honored to have you as part of our family. Please always feel free to reach out if you need anything – be it sales or service! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

October 27, 2020

Dealership Rating
Employee Rating

This Yukon is a whole new vehicle now. Rides awesome and even seems to have more throttle response with the new struts Great service great people More

by durbins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 29, 2020

Luther Family Buick GMC responded

We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

June 26, 2020

Dealership Rating
Employee Rating

They screwed up so many times. I started to go elsewhere, I got rid of that money pit Buick Enclave. I now drive Dodge Ram. Happy with the truck and the service I’m getting at a different dealership. More

by dgberr
Recommend Dealer
No
Jun 29, 2020

Luther Family Buick GMC responded

Thank you for taking the time to provide us with this feedback. We appreciate hearing from our customers because it allows us to constantly improve ourselves and the services we offer. However, it appears the impression you were left with following your visit to our dealership is not up to our standards. We would appreciate the opportunity to turn this experience around. Please contact me directly whenever you have a moment so we can discuss your visit together. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

June 26, 2020

Dealership Rating
Employee Rating

They been very helpful in answering any questions The sales staff has been great passed visits to the service department have been very helpful and very informative More

by Begreenmn
Recommend Dealer
Yes
Jun 29, 2020

Luther Family Buick GMC responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

May 12, 2020

Dealership Rating
Employee Rating

I have bought 5 pickups from them from 2010 and had them serviced their with no problems at all. That the first dealership that I look to for any thing my wife also has bought 2 Terrains from them More

by Pammiejr
Recommend Dealer
Yes
May 13, 2020

Luther Family Buick GMC responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

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