Larry Patterson

Took my 2023 Silverado to their service department for them to check on engine and transmission under warranty, they replaced transmission parts, engine belt and water pump to now said is the muffler comp them to check on engine and transmission under warranty, they replaced transmission parts, engine belt and water pump to now said is the muffler components!! After completing a company survey on the poor performance of Service advisor Larry Lebeck and manager Larry Patterson I’m facing retaliation attacks from them!!!! Is this how GM likes to be represented? More

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Good customer service, clear communication on potential time frame for parts to fix the issue. time frame for parts to fix the issue. More

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My car is a 2026 Chevy Equinox; bought it brand new. My car has been in shop 6 times since buying it in July, 2026 for the same issues. The last time was 2 weeks ago on 11/21/26. This past Friday, 5 war My car has been in shop 6 times since buying it in July, 2026 for the same issues. The last time was 2 weeks ago on 11/21/26. This past Friday, 5 warning lights came on and transmission won't shift above 40 mph. I called Mac Haik service 3 times to speak with someone and no one returned my calls!!! The car is not drivable and I live an hour away so the car needs to be towed. They don't want to deal with me anymore which is why I think they won't return my calls. They want to sell cars but don't care about you after it leaves the lot! My car only has 1400 miles and is truly a lemon but Mac Haik doesn't care!!! The last time in the shop they had the car almost 4 weeks but never called me with updates. The only repair was replacing front camera which, obviously, didn't work. I have had to file lemon law complaints with BBB Autoline and the Texas Motor Vehicle Administration because of Mac Haik. I just want them to buy back my car and give me back all of the money I put into it!! I will never buy another Chevrolet because of Mac Haik. I even tried call the General Manager and he won't return my call either. More

by DEBBIEBLUELADY Verified Customer Verified Customer

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It was great performance and everything is good fr and no more problems at all more problems at all More

by HESOCOOL78 Verified Customer Verified Customer

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The Service Department at Mac Haik Chevy is amazing and works very hard to make sure their customers are satisfied. works very hard to make sure their customers are satisfied. More

by bretstanley Verified Customer Verified Customer

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I rate the staff and service team at a 10+ services as they changed my oil and offered me a lyft driver to and from the restaurant as I waited for my 1st oil changed, excellent services. they changed my oil and offered me a lyft driver to and from the restaurant as I waited for my 1st oil changed, excellent services. More

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The service was great. Very professional and answered all my questions. The service advisor told me exactly what needed to be done and what it would cost. I would recomm Very professional and answered all my questions. The service advisor told me exactly what needed to be done and what it would cost. I would recommend Mac Haik to my family and friends. More

by Alicia Verified Customer Verified Customer

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Professional and Courteous. Friendly and made sure I was aware of the process and how much time it could take. Also offered a ride if I didn't want to wait. Friendly and made sure I was aware of the process and how much time it could take. Also offered a ride if I didn't want to wait. More

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Accommodating and hospitality is great, always in order and top notch service is always preformed and top notch service is always preformed More

by efrahino Verified Customer Verified Customer

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I took my vehicle for a oil change, my vehicle was in and out at no time. The staff is very friendly and very attentive to your needs. I will definitely come back for all my car needs. I am very happy out at no time. The staff is very friendly and very attentive to your needs. I will definitely come back for all my car needs. I am very happy More

by ndiaz01 Verified Customer Verified Customer

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