Larry Velasquez | Page 23

Charlie and Larry are amazing! Charlie and Larry both helped my family and I immensely. The process couldn’t have been smoother and I am happy I made the switch to Toyota. Charlie and Larry both helped my family and I immensely. The process couldn’t have been smoother and I am happy I made the switch to Toyota. More

Helpful 0

Report | Print

Charlie and Larry changed my mind! Due to my outstanding experience with Finance Director, Larry Velasquez and Sales Manager, Charlie Meuser, I feel compelled to write this review. At Due to my outstanding experience with Finance Director, Larry Velasquez and Sales Manager, Charlie Meuser, I feel compelled to write this review. At age 53, I have purchased and leased several cars. This was my first time getting a car from Toyota and thanks to Larry and Charlie, it won’t be my last. Both associates were patient, kind, well informed and helpful. They each made the process smooth and efficient. I look forward to giving you my business in the future! Sincerely, Sandi Frank More

Helpful 0

Report | Print

mistaken charge somebody made a mistake when charging my credit card the first charge for $500 was correct the second charge for $1500 went to the wrong credit card I somebody made a mistake when charging my credit card the first charge for $500 was correct the second charge for $1500 went to the wrong credit card I have a receipt showing different numbers for the last 4 digits. I called to get it right but it hasn't happened yet. Larry had me put down the extra $1500 to get a better loan rate. I want that better loan rate More

Helpful 0

Report | Print

Great Purchasing Experience My sales rep Karmin in the finance manager Larry were absolutely wonderful. They did exactly what they said they were going to do… And more. Because I My sales rep Karmin in the finance manager Larry were absolutely wonderful. They did exactly what they said they were going to do… And more. Because I was delivered on time and in perfect condition. I would recommend anyone looking for a Toyota to visit Toyota of Huntington. More

Helpful 0

Report | Print

New car lease Great experience! Everything went smoothly and everyone was so friendly and professional! We were leasing a new car for our daughter and were able to Great experience! Everything went smoothly and everyone was so friendly and professional! We were leasing a new car for our daughter and were able to drive away with it the same day. More

Helpful 0

Report | Print

New car lease We came in today to lease a new car for our daughter & the staff at Huntington Toyota were all so friendly and courteous. The sales manager, Charlie M We came in today to lease a new car for our daughter & the staff at Huntington Toyota were all so friendly and courteous. The sales manager, Charlie Meuser, was respectful of our time & made sure everything ran smoothly with the sales/ paperwork process. More

Helpful 0

Report | Print

Car shopping They told me the 4 Runner had apple car play it is not in it. They could not find the color I wanted in the car because they were pushing for the end They told me the 4 Runner had apple car play it is not in it. They could not find the color I wanted in the car because they were pushing for the end of month crunch. First finance guy tried to charge me $200 more a month for my lease because of a 5 yr old bankruptcy. Which chevy never did. Overall car shopping is the worse. The experience of spending 5 hrs in a dealership is beyond stupid. The deal they show is only with one bank which they neglect to advertise. All in all I hate car shopping the managers of the show room were helpful mostly because it was the end of the month More

Helpful 0

Report | Print

Very helpful and professional! Visited Toyota of Huntington yesterday to pick up my new car! The process was very quick and stress free! The general manager Keith Drago and his team Visited Toyota of Huntington yesterday to pick up my new car! The process was very quick and stress free! The general manager Keith Drago and his team were exceptional!! My sales person Cesar Sandoval took his time and went over every detail of the car. I am very happy with my purchase and I highly recommend that dealership! If you are shopping for a car Toyota of Huntington is the place to go!!! More

Helpful 1

Report | Print

Over all a good experience The salesmen although pleasant was not really knowledgeable on all aspects of the cars i was interested in. At time of receiving the car it was not a The salesmen although pleasant was not really knowledgeable on all aspects of the cars i was interested in. At time of receiving the car it was not as clean as expected, we had to point out many unclened areas, he also did not demonstrate all features of the auto and i have to find them out my self. While discussing the costs and finance rates he did not make himself clear and what we thought were going to be the final terms turned out to be different. The financial manager stepped in and without him i think we would not of made a deal and gone to another dealer. He was very knowledgeable and presented himself very professionally and at the same time very personally. He understood the process and knew how to make what we wanted happen. The process of filling out the credit application while standing up at a shelf unit with other customers standing next to me while I filled in my personal information was really a poor situation. This being the third car i have purchased from this dealership (although maybe different management) i did not experience this in the past. Over all i do think we had a good experience and hope all future visits to the service department are equally good. The financial manager , Larry was your savior on this sale. More

by TBURNS3 Verified Customer Verified Customer

Helpful 0

Report | Print

Pleasant, professional service. Found Troy and Larry to be patient and professional. They took the time to answer all of our questions and explain all the features of the vehicle. Found Troy and Larry to be patient and professional. They took the time to answer all of our questions and explain all the features of the vehicle. More

Helpful 0

Report | Print