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Larry Wildemore
Larry Wildemore at Sands Chrysler Jeep Dodge RAM
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Larry Wildemore | Page 2

Service Advisor

Sands Chrysler Jeep Dodge RAM

501 N West End Blvd
Quakertown, PA 18951

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4.7
124 Reviews

Dealership Experience

1 yr, 8 mos

Industry Experience

1 yr, 8 mos

Languages Spoken

English English

4.7

124 Reviews

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124 Reviews of Larry Wildemore

April 04, 2024

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Employee Rating

understaffed, under pressure impacting your customer base due to no follow up, no alignment, no communication despite several attempts and requests to speak with someone . . . however, they will try to sell More

by carboforce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Amy Mansfield, Ray McKnight

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Apr 13, 2024

Sands Chrysler Jeep Dodge RAM responded

Hello, Customer satisfaction is a top priority for us as well as offering five-star service to our customers. I would like the opportunity to speak with you about the experience you have shared and the feedback in regard to our Service Team. Would you please provide me with your preferred contact information so we can discuss this further? Thank you, Dave Labar Sands Auto Group dlabar@sandsautogroup.com

Apr 13, 2024

carboforce responded

Dave, I don’t believe we have anything to discuss since this is not my first bad experience nor the first time someone “promised” to try and rectify the situation which is my biggest concern . . . The Jeep continues to have issues and has been serviced several times in the past 9 months at your dealership (IE: fog lights don’t work and it’s not bulbs, check engine light continues to come on, currently engine is bogging and whining). 70k miles bought brand new from Sands, always serviced by Sands, routine and maintenance done there. My contact information is up to date in your files! If someone was truly concerned they would return my calls, emails, message to several staff members. The only time I’ve received a call is to sell me a vehicle! No thank you. Out this weekend looking for something different.

April 04, 2024

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Employee Rating

Could not complete service due to staffing issues. Poor communication. Was told if I wanted to pick up truck and drive it to another location, wait and then bring it back they could give me inspection More

by travisblose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Apr 13, 2024

Sands Chrysler Jeep Dodge RAM responded

Hello, Thank you for taking the time to share your review about your recent visit. We take your feedback very seriously and I would like the chance to learn more about your experience bringing your truck to our Service Team. Could you please email your preferred contact information to me? Best, Dave Labar Sands Auto Group dlabar@sandsautogroup.com

March 29, 2024

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Sands always has great service always up front and get you in and out without a problem More

by sunshine2128
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Workmanship
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Recommend Dealer
Yes
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Apr 13, 2024

Sands Chrysler Jeep Dodge RAM responded

Thank you for acknowledging our efforts at Sands Chrysler Jeep Dodge. We pride ourselves in offering efficient and transparent service. Your words are appreciated!

March 22, 2024

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Larry was excellent. Professional and a great personality. He kept me posted as to the progress of my vehicles service. He advised me of future service needs. The dea More

by keglo69
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 13, 2024

Sands Chrysler Jeep Dodge RAM responded

It's rewarding to hear your appreciation for our professional team and observance of the neatness at Sands Chrysler Jeep Dodge. We're glad you noted our great vehicle choices too, thanks for sharing your experience with us.

March 21, 2024

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Employee Rating

Great service. I hate surveys. Hate it. Hate it. Wastes my time. Hate it. Did I say it wastes my time? More

by johnnagrabusky
Recommend Dealer
Yes

Other Employees Tagged: I dont even know if that is who I worked with

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Apr 10, 2024

Sands Chrysler Jeep Dodge RAM responded

Thank you for sharing your review with us at Sands Chrysler Jeep Dodge. We are glad we could provide 5-star service for you. Please feel free to reach out to us directly if there is anything else you'd like to discuss.

March 21, 2024

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Great experience for my recall repair. Service did the job in a short time and they were awesome! More

by zettepsu88
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 13, 2024

Sands Chrysler Jeep Dodge RAM responded

We appreciate your positive feedback about our recall repair service. It's always a pleasure at Sands Chrysler Jeep Dodge to provide efficient outcomes for our customers. Thank you and take care!

March 18, 2024

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Employee Rating

my visit was very easy and efficient, all concerns and needs were addressed, staff was helpful and cordial More

by ljheitzenrater
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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Apr 13, 2024

Sands Chrysler Jeep Dodge RAM responded

We're glad to hear that your visit to Sands Chrysler Jeep Dodge was easy and efficient with our team fully able to address your needs. Thank you for sharing this.

March 18, 2024

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Employee Rating

Every experience I have with Sands RAM has been super easy and smooth. Easy to schedule online and happy with the service and staff. More

by mbonomo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ray McKnight

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Apr 13, 2024

Sands Chrysler Jeep Dodge RAM responded

We appreciate your positive feedback and are glad to hear you found our RAM services at Sands Chrysler Jeep Dodge convenient. Your satisfaction is paramount to us, thank you for trusting our staff with this process!

March 18, 2024

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Employee Rating

My visit to Sands was very easy and efficient. I was made to feel comfortable from the moment I drove into the Quik Lane, until my van was ready. More

by debbie.remenyi
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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Apr 13, 2024

Sands Chrysler Jeep Dodge RAM responded

We appreciate you choosing Sands Chrysler Jeep Dodge. Your feedback regarding your efficient visit and our Quik Lane service is much appreciated. Have a great day!

March 17, 2024

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Employee Rating

Friendly,. Helpful .always professional and super easy to work with always happy with the results More

by stevenlaine
Recommend Dealer
Yes

Other Employees Tagged: Matt McMenamin, Amy Mansfield, Ray McKnight, Megan Allen, Karla Stark, Brian Campbell

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Apr 13, 2024

Sands Chrysler Jeep Dodge RAM responded

We're glad to hear that our team at Sands Chrysler Jeep Dodge provided a professional and easy-going experience you've been pleased with. Your positive feedback matters to us, thank you.

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