Laura Stout | Page 9

Talked to them lye in the day & did not understand what future diagnostic's we would have to do. Disappointed with that information. We were happy with the recall service. future diagnostic's we would have to do. Disappointed with that information. We were happy with the recall service. More

by EYENADENE Verified Customer Verified Customer

Helpful 0

Report | Print

Laura is a very special lady. She has helped me with my car since I bought it in I believe 2016. She know how to treat her customers. She has helped me with my car since I bought it in I believe 2016. She know how to treat her customers. More

by TERRIGWILLIAM Verified Customer Verified Customer

Helpful 0

Report | Print

This dealership was responsive to all of my questions and had very good costumer service. had very good costumer service. More

by alexl Verified Customer Verified Customer

Helpful 0

Report | Print

Survey that requires 15 word comment is annoying and will discourage further participation for rating. discourage further participation for rating. More

by JNKHUANG Verified Customer Verified Customer

Helpful 0

Report | Print

The wait time was unsatisfactory and unacceptable, for the second time. As far as I can tell, the work on my car was very good. The people were nice. But the wait time was horrible. I arrived at 1pm for the second time. As far as I can tell, the work on my car was very good. The people were nice. But the wait time was horrible. I arrived at 1pm for a 2 hour service. I left the dealership at 5:55pm, nearly five hours later. I had a similar experience the prior time I was there. I have never had wait times like this from any other automotive service provider. I don't know who David Shlling is. And I dont understand the relationship between Genesis and Manly Hyundai since no one explained that to me. More

by groundedmagic Verified Customer Verified Customer

Helpful 0

Report | Print

My experience with this dealership finds it to be efficient and thorough. My service advisor, Laura Stout, is friendly, very professional and takes excellent care of mine and my car’s needs. I give h efficient and thorough. My service advisor, Laura Stout, is friendly, very professional and takes excellent care of mine and my car’s needs. I give her an A+. More

by Lgh Verified Customer Verified Customer

Helpful 0

Report | Print

Friendly and competent. Good at keeping in touch with reminders. Love Laura’s sense of humor and positive attitude. Good at keeping in touch with reminders. Love Laura’s sense of humor and positive attitude. More

by SPLANCONI Verified Customer Verified Customer

Helpful 0

Report | Print

Laura is awesome! She is excellent at customer service. I highly recommend working with her. She is excellent at customer service. I highly recommend working with her. More

by Cooper Verified Customer Verified Customer

Helpful 0

Report | Print

Very easy to deal with. Friendly. Helpful and efficient. They always go the extra mile Friendly. Helpful and efficient. They always go the extra mile More

by TERRIW1 Verified Customer Verified Customer

Helpful 0

Report | Print

Laura is honest friendly and informative. The waiting room is clean and comfy and the free coffee is appreciated The waiting room is clean and comfy and the free coffee is appreciated More

by Tim Verified Customer Verified Customer

Helpful 0

Report | Print