Laurel O'Connor

Kristian was very welcoming and courteous. He explained everything to me and even followed up with what was going on. He explained everything to me and even followed up with what was going on. More

by MSBRADY66 Verified Customer Verified Customer

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Second time sloppy repair work was done or wasn’t done completely. Would definitely consider taking my vehicle elsewhere. completely. Would definitely consider taking my vehicle elsewhere. More

by jle5 Verified Customer Verified Customer

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Great service work again from you guys thank you all for taking care of service on my F150 taking care of service on my F150 More

by tglen031 Verified Customer Verified Customer

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very fast & friendly service. I would recommend going there even if you don't own a Ford I would recommend going there even if you don't own a Ford More

by CGOISSE Verified Customer Verified Customer

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Very friendly and knowledgeable. Laurel is always great to work with in the service department and Billy Albright has been the best salesperson I have ever dealt with. Laurel is always great to work with in the service department and Billy Albright has been the best salesperson I have ever dealt with. More

by jbarrett3 Verified Customer Verified Customer

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Laurel was very pleasant, helpful, and professional. Her treatment of me as a valued customer will encouragement me to continue coming back. Thanks Laurel. Her treatment of me as a valued customer will encouragement me to continue coming back. Thanks Laurel. More

by WVNHEART Verified Customer Verified Customer

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Laurel is an absolutely outstanding representative to work with. She's courteous, friendly, and very helpful. Laurel made sure I had all the info needed, managed my service appointments, and did it with work with. She's courteous, friendly, and very helpful. Laurel made sure I had all the info needed, managed my service appointments, and did it with a smile. Good person-to-person interaction is all too lacking in today's world. Laurel makes me want to bring my 2 Ford vehicles here for all future service. The service was speedy, occurred on schedule, and carried out expertly. I was kept informed of all stages of the process. The vehicle pick-up was especially helpful, saving me lots of time. The drivers who picked up my F250 were likewise courteous, friendly, and professional -- and they treated my truck with care. The cost of my service may not have been the lowest I might have found (not the highest, either), but for this level of service, I'll gladly return to Front Royal Ford in the future. Keep up the good work! More

by maclausen42 Verified Customer Verified Customer

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Great service. I love they will come and pickup and drop off your vehicle and the tracking app I love they will come and pickup and drop off your vehicle and the tracking app More

by jakejr22642 Verified Customer Verified Customer

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Thank you for outstanding customer care and service! Professional and friendly staff who made buying from here a great experience. Professional and friendly staff who made buying from here a great experience. More

by EP Verified Customer Verified Customer

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Outstanding service. Fast and easy process for inspection. Team was super friendly. I also ordered a part . Part dept was easy to find and to get what I needed. Fast and easy process for inspection. Team was super friendly. I also ordered a part . Part dept was easy to find and to get what I needed. More

by futurewrite Verified Customer Verified Customer

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