Laurevens Desrosiers

I took my BMW in to have it serviced twice this month, and Laurevens did an excellent job of making sure everything went well, which it did. He was courteous, competent, and a pleasure to work with. and Laurevens did an excellent job of making sure everything went well, which it did. He was courteous, competent, and a pleasure to work with. More

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Laurevens and Robert were patient and accommodating with vehicle issues that would frustrate anyone. We needed immediate attention to a recurring problem, they made an unexpected loaner available so we coul vehicle issues that would frustrate anyone. We needed immediate attention to a recurring problem, they made an unexpected loaner available so we could travel for a family emergency and then took an empathetic and considerate approach to our vehicles needs. They approach their roles with a level of responsibility and accountability that fostered trust with us, which is essential in this type of service dynamic. More

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Laurevens and the service team provided excellent service. His communication was great, and his customer service was courteous and professional. service. His communication was great, and his customer service was courteous and professional. More

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Spacious, relaxed, not busy. It’s way more comfortable. It also got friendly staff who communicated with clients well. It’s way more comfortable. It also got friendly staff who communicated with clients well. More

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Excellent experience with this dealership. They bailed me out with a loaner after my car had broken down on the highway a long way from home. They were extremely communicative and accommodated They bailed me out with a loaner after my car had broken down on the highway a long way from home. They were extremely communicative and accommodated me in every way possible. I’m glad I had AAA tow my car to the friendly and professional people at Herb Chambers. More

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Amiel in the service department is always super helpful and great to work with. Gabriel and the sales team as also very knowledgeable and friendly. and great to work with. Gabriel and the sales team as also very knowledgeable and friendly. More

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Great service! Handled my car with great care and did it very fast. Very happy Handled my car with great care and did it very fast. Very happy More

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Wonderful location and I have to say great staff. ! Robert does a wonderful job! He is extremely professinal and knows how to treat customers the right way! ! Robert does a wonderful job! He is extremely professinal and knows how to treat customers the right way! More

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The dealership has been extremely responsive to my car servicing needs and each employee has been extremely accommodating and attentive to my requests and questions. I’m very happy with my experience with servicing needs and each employee has been extremely accommodating and attentive to my requests and questions. I’m very happy with my experience with the dealership. More

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Amiel my service advisor is great. He always lets me know what is going on with my car and treats me with not just professionalism but like family at BMW of medford! He always lets me know what is going on with my car and treats me with not just professionalism but like family at BMW of medford! More

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