Lawrence Madison
Lawrence Madison at Chevrolet Buick GMC Cadillac of Murfreesboro

Lawrence Madison

Sales Consultant

Chevrolet Buick GMC Cadillac of Murfreesboro

960 John R Rice Blvd
Murfreesboro, TN 37129

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26 Reviews
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26 Reviews

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26 Reviews of Lawrence Madison

November 19, 2021

Dealership Rating
Employee Rating

Horrible!! Wasted my time several times and kept wanting to run my credit over and over! Beware!!! More

by Jimmy
Customer Service
Friendliness
Price
Recommend Dealer
No

March 10, 2021

Dealership Rating
Employee Rating

Great service from the staff at this dealership.Mr. Great service from the staff at this dealership. Mr. Danarius Toliver, my first contact salesman, was patient, helpful and understanding to the end o More

by brendacrismon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Butch Bugg , Danarius Toliver

Mar 11, 2021

Chevrolet Buick GMC Cadillac of Murfreesboro responded

Hi, we're happy you found our staff to be so supportive during your experience here at Chevrolet Buick GMC of Murfreesboro. Thank you for your valuable feedback. Our team is available should you require any extra help. Take care!

August 22, 2020

Dealership Rating
Employee Rating

Dishonest and aggressive. They have created a nightmare with my lease buyout. The sales manager stated that I must come in to purchase their new vehicle or the deal was off. They could not provide interes More

by RSuth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Eric Scruggs

July 02, 2020

Dealership Rating
Employee Rating

Great service all around! i shopped all dealerships in murfreesboro and tbey were the best. I really felt comfortable and that is saying alot.for me.. No pressure from anyone. They just wanted what was be More

by fjeffrey1777
Recommend Dealer
Yes

Other Employees Tagged: Joey McGuire

Jul 09, 2020

Chevrolet Buick GMC Cadillac of Murfreesboro responded

We greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Chevrolet Buick GMC of Murfreesboro and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

May 12, 2020

Dealership Rating
Employee Rating

Lost the keys to my Duramax.Wouldn't honor warranty on a Lost the keys to my Duramax. Wouldn't honor warranty on a blown cp4 pump. Tried to charge me $10k for rebuild would not take care of a customer who g More

by Tampabaydsm
Recommend Dealer
No
Jun 01, 2020

Chevrolet Buick GMC Cadillac of Murfreesboro responded

We would like to know more about the situation to determine a course of action. General Motors determines warranty claims on vehicles that are still under factory warranty, which yours should be with under 30,000 miles on it. Additionally, General Motors compensates us for warranty work so there would be no good reason for us to not "honor" the warranty. Unfortunately, we were unable to contact you directly based on the handle used for the review. Please feel free to reach out to Ron Van deKraats, our Service Manager, at 615-893-6600 to discuss what transpired. Sincerely, GM Murfreesboro Management Team

October 12, 2019

Dealership Rating
Employee Rating

Diamond in the Rough Our experience was one for the record books. It began as the worst experience I’ve ever encountered, but it was handled on the backend very profession More

by Pbonabi10
Recommend Dealer
No
Oct 24, 2019

Chevrolet Buick GMC Cadillac of Murfreesboro responded

We are glad to hear that our staff was able to take care of your needs and turn the experience around. Sincerely, GM Murfreesboro Management Staff

October 01, 2019

Dealership Rating
Employee Rating

Sales person I would like to thank Brandon and the whole team for making my buying experience so enjoyable. They treated me very well thank you for my new traverse More

by Jhondo33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 02, 2019

Chevrolet Buick GMC Cadillac of Murfreesboro responded

Hello, thank you for your positive review. We're glad to hear that you found Brandon here at Chevrolet Buick GMC of Murfreesboro so helpful in the purchase of your new Traverse.

September 02, 2019

Dealership Rating
Employee Rating

Exceptional!!! Had an excellent experience with dealership. My salesman has to be the coolest I’ve ever worked with. Always greeted when I walk in. The service depar More

by Z06Nick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eric Scruggs

Sep 04, 2019

Chevrolet Buick GMC Cadillac of Murfreesboro responded

We greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Chevrolet Buick GMC of Murfreesboro and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

August 30, 2019

Dealership Rating
Employee Rating

Painter I worked with Kenny. He was outstanding in ever phase of the sale. The whole team we worked with was very easy to talk to, answering questions, and wo More

by Chevy guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shawn Ashcraft , Kenny

Aug 30, 2019

Chevrolet Buick GMC Cadillac of Murfreesboro responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Chevrolet Buick GMC of Murfreesboro. We hope to see you soon!

July 28, 2019

Dealership Rating
Employee Rating

Team effort was very impressive --when "Big Tony" was busy, Daniel Netherland found Madison to help us. When Madison who is new and still learning, needed some More

by smyrnaownerencore
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Butch Bugg, Daniel Netherland, Madison Chappell , Collin Larocco, Anthony - "BIG TONY" Manthey

Jul 29, 2019

Chevrolet Buick GMC Cadillac of Murfreesboro responded

Thank you so much for your feedback about Chevrolet Buick GMC of Murfreesboro! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! It means so much to us to have earned your trust in our business! We hope to see you again in the future and make your next visit even greater than the last! Take care!

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