Leo Kerivan

Al Abramson/Jack Madden Ford: Norwood We were unexpectedly delighted when meeting Al this past week at Jack Madden Ford. After several disappointments at other dealerships where employees We were unexpectedly delighted when meeting Al this past week at Jack Madden Ford. After several disappointments at other dealerships where employees were rude, arrogant, not helpful, etc, Al was very refreshing. He was excited to meet us, to know us, and to want to help us. He was very knowledgeable about his products, and the good, the bad, and the ugly about his as well as other makes. Al was extremely patient during our time together. We felt no pressure at any time. He was not a "hard line" or pushy type of salesman. We ended up purchasing a 2014 Ford Fusion with the help of Al and his outstanding sales manager Ava, as well as a very knowledgeable and helpful Lealand in the finance department. They all worked extremely hard to get us the best deal we could have imagined, especially for people with a less-than-perfect credit rating. On a personal note, regarding Al, he is very personable. We had a lot in common, there was much to talk about and connect with, and I am and will be recommending Al to all of my friends and associates who are in the market for new or used vehicles. We are thrilled with our new car and will go back to Jack Madden Ford and see Al for our family's next purchase. More

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Great help at Jack Madden Ford I went into Jack Madden out of the blue, and after having shopped a few other dealerships on the Norwood Auto Mile, with a fairly tough price range. T I went into Jack Madden out of the blue, and after having shopped a few other dealerships on the Norwood Auto Mile, with a fairly tough price range. The team at Jack Madden was great. Al was my lead salesman, and was incredibly helpful. He was able to find me the only car that I had liked all day, a 2006 Taurus, and at a great deal! Eva the sales manager, and Lee the finance manager both worked incredibly hard to get me a great financing rate. All in all, you'd be hard pressed to find another dealership on Route 1 that's as helpful as these guys. More

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Great Staff Working with Al on the sale and Lee on the financials was great, you could tell that they both enjoyed their jobs. The whole staff was very friendly a Working with Al on the sale and Lee on the financials was great, you could tell that they both enjoyed their jobs. The whole staff was very friendly and though it took quite a while (doesn't it always?) overall it was a very positive experience. More

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Purchase of Ford Fusion Hybrid I just bought a new Ford Fusion Hybrid, and my experience at Jack Madden Ford was a positive one. Al Abramson was helpful, informative, and patient t I just bought a new Ford Fusion Hybrid, and my experience at Jack Madden Ford was a positive one. Al Abramson was helpful, informative, and patient throughout the whole process. I was very happy to work with him, Deb and Lee throughout my purchase process. More

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pipe layer First car bought from a dealership and the experience was nothing less than great! Good people, awesome atmosphere, and they couldn't have been more h First car bought from a dealership and the experience was nothing less than great! Good people, awesome atmosphere, and they couldn't have been more helpful. More

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Very Smooth transaction My wife and I had a excellent experience at Jack Madden dealership. Al Abramson was extremely knowledgeable regarding the Ford Fusion Hybrid. Lealand My wife and I had a excellent experience at Jack Madden dealership. Al Abramson was extremely knowledgeable regarding the Ford Fusion Hybrid. Lealand Welsh made the financial part of the purchase seamlessly. Thanks Guys!!!! More

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Both Al & Lee were great. They were very helpful, patient & answered all my questions. I would recommend Jack Madden & seeking out these 2 men. They were super!!! patient & answered all my questions. I would recommend Jack Madden & seeking out these 2 men. They were super!!! More

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My husband and I had been visiting dealerships in the last few weeks, and they were not helpful and did not go that extra mile. We made an internet comment and Armando called us right away and set up a last few weeks, and they were not helpful and did not go that extra mile. We made an internet comment and Armando called us right away and set up an appointment to come in and test drive the car we were interested in. Al met us in the parking lot and quickly introduced himself and welcomed us to Jack Madden. He went over all the options and took us for a test drive. We then began the process of paperwork. Lealand took us through the financials and we left the owners of a new Ford Escape. We have given the rating of Excellence and did so because of the employees and their attention to us. Kudos to the faithful employees of Jack Madden. You do Ford proud. It would definitely be a place we will return. Laurie & Jim Venuti More

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We were very pleased with the service, next time we are in the market fro a vehicle, this will be the place we go to. Al was great, we had 7 kids in our van waiting for us to finish up, Al bought each one in the market fro a vehicle, this will be the place we go to. Al was great, we had 7 kids in our van waiting for us to finish up, Al bought each one of them a snack from the snack machine with his own money!! We also enjoyed talking with Lee, he was very easy to work with. Craig and Kim Brubaker More

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Al Abramson made our car buying experience unexpectedly pleasant - the car buying experience can actually be fun if you work with the right people. Al was attentive, informative and personable. He was in pleasant - the car buying experience can actually be fun if you work with the right people. Al was attentive, informative and personable. He was interested in showing us cars that met our requirements and found the ideal car for my daughter. Thanks Al! He stayed involved with us during the entire process and connected us with Lealand Walsh in the Business Office who take care of our financing needs. Lealand was also very personable and helpful. Finally, a shout out to Kathy who went out of her way to get our paperwork processed when the phone lines went down. More

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