Leo Lopez | Page 18

Trust Earned When I initially decided to purchase a vehicle, I tried to do as much research as I could on the buying process. It is intimidating for a woman who is When I initially decided to purchase a vehicle, I tried to do as much research as I could on the buying process. It is intimidating for a woman who is purchasing a vehicle on her own for the first time to step foot in a dealership and I wanted to be prepared. I had my guard up from the get-go. However, that all changed when I met Leo. He was a combination of professional, friendly, honest and responsive. He was able to get me exactly what I wanted and I could not be any happier with my purchase. Additionally, Leo was not solely interested in making a sale but concerned in building a customer relationship. I'd also like to acknowledge Tony for his genuine interest in helping me. He was patient and empathetic to my situation and went above and beyond to find a solution to my complication. I am have gained a favorable experience and a car I love! More

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Top notch, easy going new car buying experience Buying from Gerald Subaru was one of the most easy going, no pressure experiences I have had purchasing a new car. I felt no pressure to buy on the da Buying from Gerald Subaru was one of the most easy going, no pressure experiences I have had purchasing a new car. I felt no pressure to buy on the day that i did, but Leo Lopez , my salesman was kind enough to let me take the car i eventually bought on an extended test drive so that my wife could see it on her lunch break. I appreciated the flexibility to take the car off lot by myself to show her, and ultimately the 2017 Impreza sport won her over on the spot. I felt i got a good deal on not only my trade in Subaru but also the new Subaru Impreza without having it get contentious during negotiations. Leo was easy to "shoot the breeze" with during the paperwork process, which made the time pass by quickly. Overall , I was very pleased with my purchase experience. More

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Easiest car buy I've had I bought my first Subaru from Leo Lopez. I walked in, I told him what I was looking for and what price I wanted. He got me exactly what I was looking I bought my first Subaru from Leo Lopez. I walked in, I told him what I was looking for and what price I wanted. He got me exactly what I was looking for at the price that we both agreed was fair. I was so happy that he was such a low pressure salesman that when my own mother wanted a new car, I told her about Leo. I brought my mom in to see Leo and once again, told him the price and what we were looking for and he delivered. My mother and I now have identical Foresters in our garages and we both couldn't be more pleased. Other than the paperwork that takes ages to fill out...Of course...It was ultimately an easy and enjoyable...For a new car dealer anyway. I will be buying my Subarus from Leo again when it comes time to trade in the wife's car! More

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Best purchase experience Over the past 10 years I've purchased 7 cars new and used from various dealerships across Illinois and I've never had a better experience than I did w Over the past 10 years I've purchased 7 cars new and used from various dealerships across Illinois and I've never had a better experience than I did working with Leo Lopez at Gerald Subaru. You leave feeling like you got the best and fairest deal possible; something that can be said at most places. Top to bottom this place is top notch. The free Starbucks and snacks is a nice perk as well. In addition, the lifetime warranty leaves you peace of mind and you can't put a price on that. More

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Professional, courteous, friendly, knowledgeable Have had a very positive experience at Gerald Subaru of Naperville. Everyone has been very professional, friendly, and will do everything they can to Have had a very positive experience at Gerald Subaru of Naperville. Everyone has been very professional, friendly, and will do everything they can to give you the car you want at a price you can afford. Leo Lopez is wonderful. More

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Well Done An excellent dealership with friendly staff in each department. Also a beautiful building with amenities aimed at having the best customer experience An excellent dealership with friendly staff in each department. Also a beautiful building with amenities aimed at having the best customer experience possible including a "quiet" lounge if you don't like sitting in the more common area with TV's and more noise. Snacks and drinks are available and in general it's a comfortable place to wait. Overall sales experience was very good - no pressure and excellent responsiveness to questions and concerns. More

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Leo Lopez ask for him leo Lopez was very professional, friendly and very customer oriented-no hard sell pressure . I had looked at other dealers and he worked at getting me leo Lopez was very professional, friendly and very customer oriented-no hard sell pressure . I had looked at other dealers and he worked at getting me an excellent deal that matched other deals. . He also does not drop u after the sale- he spent an hour with me just going over the technology in the car. I recommend him highly. More

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Great Place to buy a vehicle All of the staff that we dealt with, beginning with the internet sales team, the sales team and the finance manager made our purchase a very satisfyin All of the staff that we dealt with, beginning with the internet sales team, the sales team and the finance manager made our purchase a very satisfying experience. More

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Great service Easy car buying process from start to finish. I was provided a great price quote, and dealership went out of their way to make sure our exact car was Easy car buying process from start to finish. I was provided a great price quote, and dealership went out of their way to make sure our exact car was available when we came into the dealership. Salesperson Leo was very helpful answering all questions as well as working with a price for our trade in. Joe in finance was very organized and also helpful answering all of my questions. We will definitely look to buy from again in the future. More

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Bright Airy and Inviting A wonderful buying experience for both my daughter and myself only enhanced by such a beautiful state of the art facility. Everyone had great energy A wonderful buying experience for both my daughter and myself only enhanced by such a beautiful state of the art facility. Everyone had great energy and was extremely polite. Nea sold the deal and Leo followed through at the time of delivery. Everything was perfect start to finish. Thank you for making us feel so good about our purchase. We'll be back! More

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