Leonard Navarro
Leonard Navarro at Garcia INFINITI
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Leonard Navarro | Page 3

Service Advisor

Garcia INFINITI

1234 S Renaissance Blvd NE
Albuquerque, NM 87107

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5.0
89 Reviews

Dealership Experience

8 yrs, 4 mos

Industry Experience

38 yrs

Languages Spoken

English English

5.0

89 Reviews

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89 Reviews of Leonard Navarro

February 12, 2019

Dealership Rating
Employee Rating

Install of New tires, new battery and new key fobs. Leonard was great to work with-superb customer service! I appreciate the use of a loaner car while my car was in the shop for 5 1/2 days! More

by Carchibeque
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 15, 2019

Garcia INFINITI responded

Thank you for this awesome review! We’re glad to hear you you enjoyed your experience with us and we’ll be sure to pass along your kind words to Leonard regarding his great work and superb service! We look forward to continuing to serve you and your INFINITI for many years and can’t wait to see you again, thank you!

February 09, 2019

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Employee Rating

G37x service The Garcia Infiniti service in Albuquerque is great. Working with Leonard, the Service Advisor, is allows a pleasant experience. Leonard makes sure ev More

by EarlG37
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 13, 2019

Garcia INFINITI responded

We aim to go above and beyond to ensure our customers know that we truly value not only their time, but their support, and we’re so happy to hear that our team made that happen for you! We’ll be sure to tell Leonard he’s doing an outstanding job, and we hope to have more opportunities to continue serving you in the future. Thank you!

February 08, 2019

Dealership Rating
Employee Rating

Great service The service it's always the best and I was able to accommodate my schedule. Leonard was great in my car was ready as promised. I'll be back. More

by Leifman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 13, 2019

Garcia INFINITI responded

It’s our goal to provide high-quality service worthy of the INFINITI brand, and we’re thrilled to hear that Leonard was able to deliver! Thank you for the great review, and we look forward to having you back!

February 02, 2019

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Employee Rating

Great service. Leonard is always very professional. He keps me informed if anything extra neesa to be done either at the current and also what will be needed at the More

by Kathryn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 06, 2019

Garcia INFINITI responded

Kathryn, thank you for taking the time to share your thoughts and for the 5-stars! We're greatly appreciative to have team members like Leonard who go above and beyond for our customers, and we’ll be sure to pass along your kinds words We look forward to serving you and your INFINITI for many years to come and can’t wait for you to visit us again! Thank you!

February 01, 2019

Dealership Rating
Employee Rating

Service Always professional, friendly and transparent about the work that needs to be done. Ensures that communication is timely on status of vehicle and make More

by VMaes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 06, 2019

Garcia INFINITI responded

We’re happy to hear that we’ve been able to provide you with timely, transparent service time and time again! We’ll be sure to tell our staff to keep up the good work and we look forward to more opportunities to give you another 5-star experience! Thank you so much for the awesome review, and until next time, take care!

January 29, 2019

Dealership Rating
Employee Rating

Perfect as always Timely efficient honest and professional workmanship. We have always been treated with concern with our vehicle. It was not a small investment and the More

by Patrick M. Butler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: None

Feb 01, 2019

Garcia INFINITI responded

Patrick, thank you for the review and your 5-stars! Providing our customers with professional, high-quality service is one of our top priorities and we’re glad to hear that we’ve hit the mark! Leonard will be happy to hear that he and his services are greatly appreciated and we are extremely grateful to have your ongoing support! We can’t wait to see you again and hope you’ll stop by to see us soon, thank you!

January 25, 2019

Dealership Rating
Employee Rating

Very satisfied Have been very happy with my preowned G37x and the service department’s care of my vehicle with the maintenance plan I purchased. Leonard Navarro in More

by GuyK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jan 30, 2019

Garcia INFINITI responded

When it comes to service you can depend on, we work to give each customer the absolute best and we’re glad to hear that Leonard is continually able to show you professional, valued care! Thank you for taking a moment of your time to leave this review and we look forward to serving you and your G37X for many more years to come! We can’t wait to see you for your next maintenance visit and thank you again!

January 21, 2019

Dealership Rating
Employee Rating

Leonard is Awesome I have always had excellent service at Garcia Infiniti. Leonard knows his cars and always has solutions issues. I’d have him work for me if I could. More

by Ditto Dude
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jan 22, 2019

Garcia INFINITI responded

Thank you for sharing your thoughts and for the incredible 5-star review! We’re grateful for our knowledgeable staff who give our customers an honest, exceptional experience, and are happy to hear Leonard is able to do this, time and time again! We hope for many more opportunities to show you the care and service INFINITI customers expect, and look forward to seeing you soon, thank you!

January 19, 2019

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Employee Rating

Back main speaker replacement Leonard Navarro thank you for the 5 star customer service from the start of the appointment to picking up vehicle.Your professionalism is always top n More

by Happy owner of a Inifiniti vehicle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jan 22, 2019

Garcia INFINITI responded

Wow, thank you for the feedback and awesome review! We aim to give each customer high-quality service and care and are happy to hear that we were able to deliver! We will be sure to pass along your kind words to Leonard, as he will be delighted to know he always provides you with a 5-star visit! Thank you again, and we look forward to seeing you soon for another great Garcia INFINITI experience!

January 15, 2019

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Employee Rating

Regular Maintainance - easy peasie Taking my car for regular maintainance - is easy and I left feeling my car is well cared for. Lenard is alway helpful and makes it a positive experien More

by weKvom-4bumro-sebxyv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jan 18, 2019

Garcia INFINITI responded

Thank you for taking the time to leave this awesome review! We are glad to hear that you enjoyed the 5-star experience we aim to give all our customers! Leonard will be delighted to hear your kind words, and we look forward to seeing you for your next maintenance visit! Until then, thanks again and take care!

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