Leslie Dedona

Bad service. 3 times needed to fix the issues. Not proficient. They were not efficient. 3 times needed to fix the issues. Not proficient. They were not efficient. More

by AZAD_ABULKALAM Verified Customer Verified Customer

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Lesley was a great help and very pleasant she made sure everything was done in a timely fashion. I enjoyed working with her. everything was done in a timely fashion. I enjoyed working with her. More

by JANELLETMOORE Verified Customer Verified Customer

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I have been going to Nissan of the Bronx, formerly Teddy Nissan, for about 15 years.I have always been satisfied with the service and the attention i received. Not this time, I did not get professional a Nissan, for about 15 years.I have always been satisfied with the service and the attention i received. Not this time, I did not get professional and friendly service that I was used to get. The treatment that I got was with an attitude and very dismissive. I MISS TEDDY More

by FSANTI52 Verified Customer Verified Customer

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Realizan un muy buen servicio en cuanto a trabajo y hay muchas personas buenas en el personal, pero lamentablemente hay un efecto embudo que por algunas personas se mancha el servicio en general, no me ext muchas personas buenas en el personal, pero lamentablemente hay un efecto embudo que por algunas personas se mancha el servicio en general, no me extenderé mucho porque si tendría muchísimas cosas por decir pero con tal solo decir que dicen “Que te llamaran” de inmediato y nunca lo hace y luego ignora tus llamadas hasta el punto que fui a las 5 a buscar mi carro y con lo primero que me recibe “Tienes que venir mañana porque cerramos a la 5” y por suerte mi respuesta fue “No, ustedes cierran a las 5:30 p.m. y vengo a buscar el carro”. Al final el carro estaba listo y me lo llevé solucionado, pero ni me habia enterado, la incertidumbre hace que decidas no obtener el servicio cuando ni sabes cuando lo entregarán ni tienes contacto sobre tu auto que pagas y más aún cuando en él trabajas y con él pagas tus bills, al final te acusa de desesperado por no aceptar el mal servicio que ofrece. Y la excusa para no contestar en todo el día “Es que hay muchos clientes”, sí, okay, ¿Y yo qué soy? ¿Un semáforo? More

by Sr Nunez Verified Customer Verified Customer

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Although my car was at the shop overnight, I'm completely satisfied with my repair and car service. satisfied with my repair and car service. More

by SVAUGHAN168 Verified Customer Verified Customer

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Have been a customer for close to 20 years. The best and honest dealership in town. The best and honest dealership in town. More

by jslavin36 Verified Customer Verified Customer

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Very good service everything was taken care of when I got there she is very helpful got there she is very helpful More

by ANTHONYSAMUELS93 Verified Customer Verified Customer

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Patient with me and thoughtful answered all my questions even though questions were many and sometimes repetitive they even asked if me and my wife were hungry even though questions were many and sometimes repetitive they even asked if me and my wife were hungry More

by joeeusmc16 Verified Customer Verified Customer

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This is a very good customer service from Leslie Dedona and Kristin really professional integrity on the job and Kristin really professional integrity on the job More

by ALEJANDRODISLA Verified Customer Verified Customer

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Greg and Leslie were both great on my separate visits. During my visit to check my tire after a nail was removed from a local tire shop, Greg was extremely gracious and willing to further explain the p During my visit to check my tire after a nail was removed from a local tire shop, Greg was extremely gracious and willing to further explain the parts of the tire and impact of when there is tire damage. This is my first vehicle and I am learning a lot along the way and since leasing as of May of 2023. He answered every question I had and also communicated with the Service department to ensure all was well during my visit. I owe him and the team some fresh donuts on my. next visit! During another visit to inspect a recall notification, Leslie helped me right away and encouraged me to go home to attend to my remote meetings for work, promising to call me as soon as the car was ready for pick up. She called me as soon as the service for my car was completed and it definitely helped lessen the disruption in my work day. It's the very small things that go a very long way and as a stickler for customer service, this is something I pay attention to during each and every visit. Nissan of the Bronx has given me a few positive experiences! More

by VBELLA23 Verified Customer Verified Customer

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