Levin Hickman

Was told the coupon for $40 off service over $400 (my bill was $975) on my Focus would automatically be applied. Got the bill - IT WASN'T! And Levin refused to honor it! I will NEVER be using FORD for AN bill was $975) on my Focus would automatically be applied. Got the bill - IT WASN'T! And Levin refused to honor it! I will NEVER be using FORD for ANYTHING again! More

by driver4953 Verified Customer Verified Customer

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Easy and fast to schedule a service appointment. Always back on time. Levin is on top of what is needed. Always back on time. Levin is on top of what is needed. More

by skipmac Verified Customer Verified Customer

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I had valet service (I was offered when I made my appointment and accepted) to have my 2025 Ford Maverick evaluated for a steering issue when I changed lanes. Levin contacted me relative to further d appointment and accepted) to have my 2025 Ford Maverick evaluated for a steering issue when I changed lanes. Levin contacted me relative to further details. When I provided the details, Levin indicated that he check out the vehicle via road test. Upon road test, Levin found no performance issues; however, he thought that perhaps I was either not using my turn signal when I changed lanes or delaying use of the turn signal when I changed lanes. Levin was correct. I did not understand how the lane changing function worked. I apologized for my error. Levin was quick to point out that whenever I had an issue that I should not hesitate to contact Park to have the issue evaluated. I appreciated the manner in which Levin handled my problem. It was not a problem but rather a lack of understanding as to how the lane change feature function. More

by Deaerrater.com Verified Customer Verified Customer

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Fast, friendly, knowledgeable. Levin was an excellent service rep. Stayed on top of what was happening and kept me informed along the way. Levin was an excellent service rep. Stayed on top of what was happening and kept me informed along the way. More

by ALDUKE1955 Verified Customer Verified Customer

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Knowledgeable and professional They are very respectful, knowledgeable and professional. They got my truck in and out the same day which is a plus knowledgeable and professional. They got my truck in and out the same day which is a plus More

by Terica6 Verified Customer Verified Customer

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The service department at Parks Ford is FANTASTIC. I am acknowledged, helped, recognized and made to feel welcome and valued each time I bring my truck in for service. Levin always greets me and fin I am acknowledged, helped, recognized and made to feel welcome and valued each time I bring my truck in for service. Levin always greets me and finds out what I need and Bill keeps me informed of what the service team is doing and when they will be finished. It is always a GREAT experience! More

by John Mitchell Verified Customer Verified Customer

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My experience was amazing ! They were very thorough and got the job done in a timely manner ! They were very thorough and got the job done in a timely manner ! More

by moontorres21 Verified Customer Verified Customer

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Well, Parks Ford still has my car unfixed for an entire year, and I'm constantly being lied to. Every time I talk to Levin he tells me some excuse on when my car will be ready or it's a new problem. My war year, and I'm constantly being lied to. Every time I talk to Levin he tells me some excuse on when my car will be ready or it's a new problem. My warranty company has already paid Ford for repairs that have never happened. I'm sure that other things are wrong with my car by now because of how long it's been sitting on your lot. Not sure if I will come out as a satisfied customer or not. Thanks for asking. More

by puttiness Verified Customer Verified Customer

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Levin was very helpful and professional throughout the service process. He kept me well informed about the service my vehicle was having and was able to set me up with loaner for the day per my request. H service process. He kept me well informed about the service my vehicle was having and was able to set me up with loaner for the day per my request. He is a great employee in my opinion. More

by mmuschet92 Verified Customer Verified Customer

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The mechanic seemed to be a little less than average. Levin was on point. He was perfect and knew exactly what needed to be done to the car. It was a very good experience. Levin was on point. He was perfect and knew exactly what needed to be done to the car. It was a very good experience. More

by Aaronjscott1978 Verified Customer Verified Customer

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