Liam Conway | Page 2

Rene. raw great job 1344533 the keys are on top of the keys and thank you raw great job 1344533 the keys are on top of the keys and thank you More

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Liam was such a knowledgeable and friendly person to talk with. He made purchasing a car a great experience with. He made purchasing a car a great experience More

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Best experience buying a car that I have had! Thank you for making this so easy Thank you for making this so easy More

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Chris Williams is great. He is personable, knowledgeable, and I give 5-stars for his contribution He is personable, knowledgeable, and I give 5-stars for his contribution More

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Our initial transaction with the salesperson was a complete failure. Despite our request for information and communication, there was a lack of responsiveness. We never received a contract or breakdow complete failure. Despite our request for information and communication, there was a lack of responsiveness. We never received a contract or breakdown of the sales. It reached a point where we were concerned that we had been scammed, as we had already provided our ID and credit card details to the original representative. However, Liam, who handled our call when we were worried that he had been scammed, did a commendable job in handling the situation and taking full accountability. He deserves a five-star rating. Unfortunately, the dealership as a whole is a mess. The finance department did not leave any messages when they claimed to have called. We specifically asked for a text message so we could promptly return their call, but even that didn't work out, as Luis was never in his office. We became frustrated and gave up. In the end, it was only Liam who ensured that we received the necessary documents and he was the only one at the dealership who did their job properly. If it wasn't for our strong desire for the car, we would have walked away. To further illustrate the extent of our dissatisfaction, we received multiple emails asking about our sales experience. We reached out to the manager, both through email and phone call, seeking assistance in contacting Sam, the original sales representative. Unfortunately, we received no response from the management department. We understand that staffing may be a challenge, but this level of incompetence is truly unacceptable. Our discomfort remains regarding the fact that we shared our ID and credit card details with Sam. We urgently request confirmation that this information was securely transmitted and that any terminated or problematic employees do not have access to our personal information. We request that this review be shared with the dealership and insist on being contacted to ensure the removal of our personal information from what appears to be this employee's personal cellphone. More

by Monay Olson Verified Customer Verified Customer

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Outstanding service. Great deal. They got me as a buyer after decades with Mercedes Fresno, which is now bad. Great deal. They got me as a buyer after decades with Mercedes Fresno, which is now bad. More

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The best part is that they do not paddle their vehicles to the customer and they were very professional during negotiation and do their to please the customer. to the customer and they were very professional during negotiation and do their to please the customer. More

by charles_cng Verified Customer Verified Customer

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No hassles just a pleasant experience with everything carried out as promised. Definitely will be doing business with them again in the future. carried out as promised. Definitely will be doing business with them again in the future. More

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From the start till the end, Liam Conway has been absolutely amazing to work with! Not only did he answer all my questions and get things handled lightning fast, he also helped me on his day off! Cus absolutely amazing to work with! Not only did he answer all my questions and get things handled lightning fast, he also helped me on his day off! Customer service at its best right there! Highly recommend this dealership. They treat you like family! More

by encore.const Verified Customer Verified Customer

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Good customer service with competitive pricing relative to other luxury car dealerships. Speed of paperwork was quicker than I’ve had in the past with other dealerships. Went in to browse and did not expec to other luxury car dealerships. Speed of paperwork was quicker than I’ve had in the past with other dealerships. Went in to browse and did not expect to walk out with a new car. Found a car I really liked at a good price. More

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