Lindsay Heart
Lindsay Heart at Lia Toyota of Northampton

Lindsay Heart | Page 3

Service BDC

Lia Toyota of Northampton

280 King Street
Northampton, MA 01060

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30 Reviews
not yet
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30 Reviews

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30 Reviews of Lindsay Heart

June 12, 2023

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I made an appointment with Lindsay Heart because I knew she would provide the best service and recommendations. She explained the problems with my car and the ways to solve them. She is patient and very More

by saida
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 13, 2023

Lia Toyota of Northampton responded

Saida, thank you for taking a moment to recognize Lindsay's unique excellence by honoring her with your 5-star review! Nothing means more to us than your complete satisfaction, and we're glad you've found a dependable resource when it comes to your automotive needs. See you next time!

May 31, 2023

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Lindsey Heart is an excellent associate. I had an unexpected alert, come up on the screen of my Prius. It related to the cooling system for the lithium battery. Lindsay immediately knew to c More

by florenceportland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 02, 2023

Lia Toyota of Northampton responded

Hi, Florence! Thank you for sharing such thoughtful and detailed feedback with us on your urgent visit with Lindsay. We're so happy she got right to work on your lithium battery issue. Your safety and satisfaction are our top priorities and we hope to make your next appointment just as reliable!

May 22, 2023

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Lindsey Hart always provides service above and beyond. She is courteous, professional, works to find rewards, recalls, and keeps a sharp eye on my Highlander's maintenance history. More

by jasmine_dakota
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
May 24, 2023

Lia Toyota of Northampton responded

Thank you for taking a moment to give credit to Lindsay for her exceptional support in keeping your Highlander running smoothly! We truly appreciate your business and hope to make your next appointment just as reliable!

April 24, 2023

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I recommend Lia Toyota of Northampton 100%,hands down the best dealership in the area More

by Gate.ouimette
Service Price Transparency
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Recommend Dealer
Yes

April 17, 2023

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I only use them for oil changes. In the past, they told me I needed work before I really did. More

by Rschneider18
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Recommend Dealer
Yes

April 08, 2023

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I brought my Toyota in to have a new starting battery installed. Everyone was courteous and professional. My only issue was the wait time which should have been much shorter. More

by bobbeo
Service Price Transparency
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Recommend Dealer
Yes

March 22, 2023

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Although we live an hour away, we have been loyal customers of Lia Toyota for many years. It is the one Toyota dealer we can trust. Sales and service reps are not pushy as in other dealers. They don’ More

by philmilgrom
Recommend Dealer
Yes

Other Employees Tagged: Gerald Leclaire, Caroline Donnelly, Phillip Lombardi , Jonathan Eliza

Mar 23, 2023

Lia Toyota of Northampton responded

Phil, your trust in our dealership is a great honor! Thank you for your kind words and for recognizing both Caroline and Lindsay for their excellence at your service visits. We appreciate your commute to see us and we hope to always make it worth your while. Safe travels until we meet again!

March 03, 2023

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Jonathan Eliza is my service rep at Lia Toyota in Northampton and he has always impressed me with his customer service skills and his positive can-do attitude :) More

by Jay Cee
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Eliza

Mar 03, 2023

Lia Toyota of Northampton responded

Hi, Jay Cee! Thanks so much for your 5-star review of Jonathan. We're honored by your continued business and your trust in our service team. We look forward to making your next appointment just as impressive!

November 02, 2022

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I service my car at Lia Toyota for many years and every single time when I meet Lindsay Heart, I get an exceptional service. She checks every detail about my car's maintenance and future needs. Lindsay i More

by saida
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Nov 02, 2022

Lia Toyota of Northampton responded

We totally agree with you, Saida! We're super lucky to work with Lindsay and we're delighted you've been so happy getting your car serviced with us as she advises you. Please let us know if Lindsay and the team may ever assist you with any other automotive needs. We're here to serve you and look forward to making your next visit just as great.

Nov 02, 2022

saida responded

Thank you!

October 09, 2022

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Employee Rating

Lindsay Heart helped me when I brought my Corolla in for service. She has been working with me for many years. As always, she was friendly, knowledgeable, and helpful. More

by rsolie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 10, 2022

Lia Toyota of Northampton responded

Thanks for stopping by to share your 5-star review of Lindsay! Your satisfaction means everything to us so we're delighted that Lindsay has always made your visits pleasant and worthwhile. We're certainly grateful for your feedback and your continued business and we hope to make your next appointment just as superb. If Lindsay and the team may be of assistance to you in any way, we hope you'll give us a call. See you next time!

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