Lisa Bigelow
Lisa Bigelow at Regal Kia Lakeland

Lisa Bigelow

Customer Service Specialist

Regal Kia Lakeland

1025 Bartow Rd
Lakeland, FL 33801

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4.8
5 Reviews
4.8

5 Reviews

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5 Reviews of Lisa Bigelow

June 05, 2026

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Employee Rating

Everything was easy outstanding caring and I will continue to be a valued customer at regal kia More

by rhettsteward50
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Misty Osborne

Jun 05, 2026

Regal Kia Lakeland responded

It’s wonderful to hear that your Kia Telluride service was seamless and caring. Misty was happy to help. We look forward to your next visit.

April 22, 2026

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Can’t say enough about this young man. We showed up unannounced to Jayden which was with another customer. Maleke jumped right in to help. We test drove 2 vehicles and the knowledge these More

by Dan.Ressie
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Recommend Dealer
Yes
Apr 22, 2026

Regal Kia Lakeland responded

It’s great Jayden and our associate were ready to help when you arrived without an appointment. Their deep knowledge of the vehicles made choosing your used Kia Sorento straightforward. Enjoy your new SUV and thank you for sharing your experience.

September 16, 2025

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We were very happy with the service, very happy with the vehicle! Amy and Levi were fantastic! More

by indo.outdo88
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amy Claxton , Levi

Sep 16, 2025

Regal Kia Lakeland responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Regal Kia Lakeland.

August 08, 2025

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Great service department and service advisors. I was unhappy with the way my requested service appointment was handled. Car needs service (under warranty) but there’s no answer or help about a ren More

by ladycofield0210
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 11, 2025

Regal Kia Lakeland responded

Thank you for your feedback. I'm glad to hear that our service department and advisors made a positive impression, but I apologize for the inconvenience regarding the rental car situation. We aim to provide seamless experiences, so please reach out directly so we can address this issue and assist with your needs. Thank you, Johnny Mullins - Service Manager - 863-356-4439

July 01, 2025

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I had a wonderful experience working with Amy. She was friendly, knowledgeable, and never pushy. She took the time to understand what I was looking for and made sure I felt comfortable every step More

by conlonabb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Amy Claxton

Jul 02, 2025

Regal Kia Lakeland responded

We're delighted to hear that Amy provided such a positive experience at Regal Kia! Our team takes pride in offering friendly and knowledgeable service, ensuring you feel comfortable throughout the process. Thank you for recommending us!

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