Gregg Baldwin
Gregg Baldwin at Regal Kia Lakeland
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Gregg Baldwin

Kia Sales Manager

Regal Kia Lakeland

1025 Bartow Rd
Lakeland, FL 33801

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4.7
20 Reviews
4.7

20 Reviews

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20 Reviews of Gregg Baldwin

October 16, 2024

Dealership Rating
Employee Rating

Excellent Service. Fast, reliable and very pleasant to deal with… They make it easy everytime Never had an issue and they have always been welcoming and respectful of More

by aliya300
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 29, 2024

Regal Kia Lakeland responded

We’re really grateful and appreciate you taking the time to share your experience with us.

October 15, 2024

Dealership Rating
Employee Rating

I bought a brand new car and all the window molding have come off. It’s been 2 months and 3 trips back to the dealership and still they haven’t fixed the problem Each trip takes multiple hours as their comm More

by onesteady
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No

Other Employees Tagged: Misty Osborne

Oct 28, 2024

Regal Kia Lakeland responded

Thank you for bringing this to our attention, and we're genuinely sorry for the experience you've had. It’s disappointing to hear about the issues with the window molding and the challenges with our communication. We understand how frustrating it can be. Please feel free to reach out to Jonathan Benitez – Service Lane Manager to discuss.

September 29, 2024

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Kelsey was amazing and so was all the management! Jorge, Ian, and Gregg made my visit fast and enjoyable. They are timely and their facilities are accommodating. More

by wb1104
Service Price Transparency
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Recommend Dealer
Yes
Oct 01, 2024

Regal Kia Lakeland responded

Thanks you. The team at Regal is thrilled you’re happy with your recent store visit.

Oct 01, 2024

Regal Kia Lakeland responded

Thank you! The team at Regal is thrilled you’re happy with your recent store visit.

September 29, 2024

Dealership Rating
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Service is excellent staff is so professional and courtesy.Manny is such a nice sales man. More

by gritleyhenry
Service Price Transparency
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Recommend Dealer
Yes
Oct 01, 2024

Regal Kia Lakeland responded

I’m happy to hear that our team provided you with excellent service.

September 25, 2024

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My experience with regal has been awesome if I had a problem the guys take care of it. Ian and Greg made me feel like family when I had a problem they help it get solved. I would recommend Regal to any More

by battle.eunice
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Srecko Bokun, Ian Bleil, Christopher Soto , Misty in service department

Sep 26, 2024

Regal Kia Lakeland responded

• We really appreciate your business and helping to share the word about Misty and our Kia team.

September 12, 2024

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Everyone I encountered was very nice and professional! ! I will recommend family/friends to come here! More

by toriabaker
Service Price Transparency
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Recommend Dealer
Yes
Sep 19, 2024

Regal Kia Lakeland responded

Thanks for sharing your positive review of Regal.

September 11, 2024

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Makai was amazing as well as the GM, and the finance team, very friendly and helpful and loving my new KIA Seltos!!! Defenitly recommend Regal Kia Lakeland.. More

by leyleyfla
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Meleke Dennis, Gibran Rivera

Sep 12, 2024

Regal Kia Lakeland responded

We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

September 01, 2024

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Employee Rating

Absolutely thrilled with my experience! The staff was incredibly friendly and knowledgeable. They made the car buying process easy and stress-free. Highly recommend this dealership to anyon More

by Laura Valle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Orlando Lopez, Srecko Bokun

Sep 05, 2024

Regal Kia Lakeland responded

On behalf of our entire team, thank you for allowing us to serve you.

August 22, 2024

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Employee Rating

Salesmen was helpful and full of positivity helped us get where we needed to be. More

by tbowling100
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Greg Schmidt, Srecko Bokun

Aug 22, 2024

Regal Kia Lakeland responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

August 17, 2024

Dealership Rating
Employee Rating

Professional, Knowledge, Good customer service, Clean dealership, Nice waiting area, All employees knowledge you can we help you.. More

by TOM.TILTON49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 19, 2024

Regal Kia Lakeland responded

On behalf of all of us at Regal, I would like to thank you for sharing this great review about our store! We are thrilled that you enjoyed your experience.

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