Gregg Baldwin
Gregg Baldwin at Regal Kia Lakeland

Gregg Baldwin

Pre-owned Sales Manager

Regal Kia Lakeland

1025 Bartow Rd
Lakeland, FL 33801

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4.8
34 Reviews
4.8

34 Reviews

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34 Reviews of Gregg Baldwin

May 09, 2026

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Employee Rating

Great service and very friendly staff. I can't recommend Regal Kia enough! They care. More

by jabezbeckford
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
May 09, 2026

Regal Kia Lakeland responded

We’re thrilled to hear our team delivered attentive service and a friendly experience for your Kia. Your recommendation truly brightens our day, and we’ll share your praise with everyone. Thank you for trusting us with your vehicle care.

April 30, 2026

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I.was not told about all the safety features that were missing in the lower models Issues with finance dept feel as if they over valued the car. They said the agreed upon value of the car was 33,000 a More

by joecaromile
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Chayton Wodecki, Amy Claxton

May 04, 2026

Regal Kia Lakeland responded

Joe, thank you for the review. We sincerely apologize for any frustration or inconvenience you experienced. Your feedback is appreciated and will be shared with our team so we can take steps to improve our processes moving forward. If you'd like to discuss these concerns further, please feel free to contact me directly. Thanks again, Alaina Southern - Customer Experience Manager - (863) 333-4633

April 22, 2026

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Can’t say enough about this young man. We showed up unannounced to Jayden which was with another customer. Maleke jumped right in to help. We test drove 2 vehicles and the knowledge these More

by Dan.Ressie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 22, 2026

Regal Kia Lakeland responded

It’s great Jayden and our associate were ready to help when you arrived without an appointment. Their deep knowledge of the vehicles made choosing your used Kia Sorento straightforward. Enjoy your new SUV and thank you for sharing your experience.

March 06, 2026

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They are friendly, courteous answers all your questions always calls you back when they say they try to help you solve your problem More

by Mary
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Alaina Southern, Chris Boswell

Mar 06, 2026

Regal Kia Lakeland responded

Thank you for highlighting our team’s friendly, courteous service and reliable callbacks. We’re glad we could help address your Nissan Altima’s needs. We appreciate your 5-star rating and look forward to assisting you again.

January 15, 2026

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Great customer service, excellent sales and finance team, will definitely recommend to others. Excellent team More

by virgilio.castillo10
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Hasani

Jan 15, 2026

Regal Kia Lakeland responded

We're delighted to hear that you had a great experience with our sales and finance team, Virgilio! Thank you for choosing Regal Kia and for recommending us to others!

November 14, 2025

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Upon my initial conversation with the Regal Team, I knew right away that I would be taken care of. The process was simple , straightforward and pleasant! Did I mention super quick! Big thanks to John, Greg More

by omarij9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Terri Astrogano and John Herrick

Nov 14, 2025

Regal Kia Lakeland responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 01, 2025

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Friendly and courteous staff. Regal Kia Lakeland worked hard to make my experience the best!! Thank you. More

by DAYDRELANIER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 01, 2025

Regal Kia Lakeland responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

September 11, 2025

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I had a great experience purchasing my 2025 K4 the staff was great to me and my kids manny and justin are awesome and gkt me a great deal and warranty More

by teeboss1105
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 11, 2025

Regal Kia Lakeland responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

June 13, 2025

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Employee Rating

They offer Great service, very friendly and took care of the recall on my new car More

by Tommy meregueli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Benitez, Misty Osborne, Jeremy Mahr, Sarah Abichid, Chayton Wodecki , Cris Aviso, Jorge Benitez, Srecko Bokun, Niko Gelpi

Jun 16, 2025

Regal Kia Lakeland responded

Tommy, thanks for trusting us with your new car needs! We'll see you next time. Safe travels!- The Regal Kia Team

May 31, 2025

Dealership Rating
Employee Rating

My Service was great! They took care of my vehicle quickly and my Advisor was very professional! Thank you again for a great Service! More

by gelpi69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sal Campisi jr., Jeremy Mahr, Chayton Wodecki , Cris Aviso, Jorge Benitez, Niko Gelpi

Jun 02, 2025

Regal Kia Lakeland responded

Hi Elpi! We're delighted to hear that your service experience was smooth and professional at Regal Kia! Thank you for sharing your positive feedback, and we're here whenever you need us again.

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