Lisa Brown

Great communication with me regarding what they need to change and whole process explained. John, our service coordinator was excellent on his job. Would continue to go to Mercedes at Rocklin. change and whole process explained. John, our service coordinator was excellent on his job. Would continue to go to Mercedes at Rocklin. More

by Narges-Reza Verified Customer Verified Customer

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Very efficient professional and honest. Always get an accurate quote and a call for any questions Always get an accurate quote and a call for any questions More

by 2davidk Verified Customer Verified Customer

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Very nice dealership with a good selection of vehicles. All the folks involved were very professional and helpful. All the folks involved were very professional and helpful. More

by terry.dean Verified Customer Verified Customer

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I am not impressed with service department. This is my second Mercedes bought from this dealership. I always have had issues with service department. This is my second Mercedes bought from this dealership. I always have had issues with service department. More

by dienle116 Verified Customer Verified Customer

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They have early drop for service everybody there is professional and friendly. They seem to finish job before promise date .I love Rocklin Mercedes! professional and friendly. They seem to finish job before promise date .I love Rocklin Mercedes! More

by GARYD5 Verified Customer Verified Customer

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Scheduled appt easily, mechanic was excellent, on time and friendly. Explained the paperwork and outcome. and friendly. Explained the paperwork and outcome. More

by MKLYNN70 Verified Customer Verified Customer

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Respectful treatment, cooperation and credibility with clarity Giving us enough time to choose the car, try it out, and explain the subtle specifications clarity Giving us enough time to choose the car, try it out, and explain the subtle specifications More

by hanadifaris4072 Verified Customer Verified Customer

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Friendly knowledgeable accommodating , understandable , patient , keeps your word complete the work on time, comfortable waiting room. patient , keeps your word complete the work on time, comfortable waiting room. More

by jonitaly Verified Customer Verified Customer

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Frank, Was fantastic Great service would highly recommend. Frank even took the time to delivery the new Van 2 hours away from the dealership. Thanks again Frank recommend. Frank even took the time to delivery the new Van 2 hours away from the dealership. Thanks again Frank More

by griffington Verified Customer Verified Customer

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The only thing i didnt like was they called me to come get my car and when o got there 45 mi s later the car was not ready. get my car and when o got there 45 mi s later the car was not ready. More

by fortgonz Verified Customer Verified Customer

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