Lisa Rubendunst | Page 27

Great Roadside Service Could not start my car after food shopping at Publix. Since I was only 1 mile from the Lexus Dealership, I called the service number and explained th Could not start my car after food shopping at Publix. Since I was only 1 mile from the Lexus Dealership, I called the service number and explained the situation. They immediately called the Roadside Technician, Keith Walsh, who just finished a job and estimated he would arrive in 15-20 minutes. And he did and checked the battery and it was dead. Replaced a new one since it is under warranty and I was on my way in 20 minutes. Keith was excellent and very professional, and I was very pleased. More

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Service is always bar none! This dealership is by far the best in town! I have lived in the Sarasota/Lakewood Ranch area for over 30 years and Wilde Lexus has always had a stella This dealership is by far the best in town! I have lived in the Sarasota/Lakewood Ranch area for over 30 years and Wilde Lexus has always had a stellar reputation. My husband and I have purchased 2 vehicles here and the reason is because they have a terrific selection of quality vehicles, but more importantly, the service center has the most consistent and outstanding customer service around! Lisa R. is my service center rep and she does a phenomenal job of accommodating my needs and always has a fabulous attitude. I always receive fantastic customer service and they always go above and beyond at Wilde Lexus! My family will not purchase a car anywhere else, but Wilde in Sarasota! More

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Outstanding Sales and Service This is my 3rd Lexus purchased through Tom McOmber at Wilde Lexus. Not only do I love my ES350 but working with Tom has always been an extremely plea This is my 3rd Lexus purchased through Tom McOmber at Wilde Lexus. Not only do I love my ES350 but working with Tom has always been an extremely pleasant experience. His knowledge, expertise, and professionalism were evident in all aspects of my purchase. I have so much confidence in Tom that I purchased my last ES350 sight unseen. Tom took care of all details of the sale and when I returned to Florida Tom handed me the keys and I drove off with my new car. How easy is that? I also want to mention the excellent Service Department at Wilde Lexus. Lisa Rubendunst has been my Service Technician for many years and her outstanding service is greatly appreciated. More

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Great They are willing to work with you and help you if you have any issues or concerns. Can’t wait to buy another car from them! They are willing to work with you and help you if you have any issues or concerns. Can’t wait to buy another car from them! More

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Efficient, timely and friendly I purchased a certified RX 350 on line recently from this dealership. The car was ready, all paperwork done as requested, when I picked it up. Becau I purchased a certified RX 350 on line recently from this dealership. The car was ready, all paperwork done as requested, when I picked it up. Because of my prior experience with Wilde Lexus, I had no doubt that everything would be as promised. Internet sales manager Jim Lally was efficient, friendly and went out of his way to have the car ready to go on the day delivery was promised. Great dealership, Lexus can be proud of this establishment ! More

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Great People to work with. They made buying a car enjoyable! Alex and all the others were very professional and not pushy. This is my first Lexus and I will be back! They made buying a car enjoyable! Alex and all the others were very professional and not pushy. This is my first Lexus and I will be back! More

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Always a great experience We have purchased our forth vehicle from this dealership and always had a great experience. Had our cars serviced here and same top class service just We have purchased our forth vehicle from this dealership and always had a great experience. Had our cars serviced here and same top class service just like sales department. I just wish BMW and Audi will be as friendly and easy to deal with but they are not and if you don’t believe me try it yourself and se that I was right . More

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Professional In Every Way We just purchased another RX 350 with the assistance of Grant Gaugler, who could not have been more understanding and professional in helping us get We just purchased another RX 350 with the assistance of Grant Gaugler, who could not have been more understanding and professional in helping us get the vehicle we wanted. We wanted a RED RX 350 with the Luxury package, which would include all the safety features that we wanted. Since only about 5% RX 350's come in RED and a very small number come with the Luxury package, we new that we would have to order this to our specifications. Grant found a vehicle within our specifications within a 500 mile radius but that dealer wanted the car for his dealership to market. So, we ordered our RX for production in May-June. A few days later, the other dealer wanted a vehicle from Wilde and was willing to trade. So, we got our beautiful RED RX 350 within the next few days and couldn't be more pleased with its looks and performance. Thanks to Grant's efforts, we didn't have to wait 4 months. Since this car is way smarter than I am with its 18 computers, both Grant and the tech specialist (Scott Franzinger) tried their best to explain all the technology and install what was needed for us. I have to admit that we did not retain all the info, but Scott was very patient and understanding and made sure that we could either call or schedule another session for additional help. Both of these gentlemen were great and patient with "older" clientele. Great people to work with. More

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I just completed my 50,000 mile service I have been dealing with Wilde Lexus for about five years. I purchased two cars there and have had wonderful experiences- both in sales and service. I have been dealing with Wilde Lexus for about five years. I purchased two cars there and have had wonderful experiences- both in sales and service. Lisa Rubendunst has been my service consultant since my start. She is an outstanding representative for the Wilde family. Not only does she know her job well, but she is a good listener and takes the time to answer my questions - and on top of that she is always cheerful. I love that there are both indoor and outdoor waiting areas. The customer kitchen is clean and well stocked with snacks and beverages. It is a wonderful atmosphere. More

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Always a pleasure It is always a pleasure working with the team at Wilde Lexus of Sarasota. Chez, Brad and Lisa are all amazing. I have bought 2 for myself one for my w It is always a pleasure working with the team at Wilde Lexus of Sarasota. Chez, Brad and Lisa are all amazing. I have bought 2 for myself one for my wife and one for my mother from them and will return again soon!!! More

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