Lisa Russo
Lisa Russo at DCH Freehold Toyota
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Lisa Russo

Senior Assistant

DCH Freehold Toyota

4268 Route 9 South
Freehold, NJ 07728

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2 Reviews
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2 Reviews

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2 Reviews of Lisa Russo

November 18, 2023

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Employee Rating

I don't usually take the time to write these reviews, especially for Car dealerships. However, the Sales person, Vincent (Vinny), was so amazing that I'd be remiss if I didn't take the time to show my a More

by hmaignan
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Vinny Vitolo, Tommy TU

Nov 20, 2023

DCH Freehold Toyota responded

Hello! Thank you so much for taking the time to leave us such a kind review, we really appreciate it. We're so glad to know that Vinny provided you with an exceptional experience at DCH Freehold Toyota and was personable, funny, and wasn't pushy. It's great to see our team was able to assist in finding the perfect RAV4 for you! We know how stressful these experiences can be, so it's amazing to hear that yours went so well. We hope to see you again soon and enjoy your new car!

November 06, 2023

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Employee Rating

The whole front team spammed emails and texts to get my attention. Then, when I asked for the out the door price, they wanna ignore me and say the car is sold. Ruthless tactics More

by PolloSpicy
Sales Price Transparency
Recommend Dealer
No

Other Employees Tagged: Tommy TU

Nov 09, 2023

DCH Freehold Toyota responded

Hello, It is unfortunate to read about your experience. This is not the level of communication and service we aim to provide each of our customers. I will look into this further and hopefully get this fixed so that it doesn't happen again. Please contact me if you have any further questions or concerns. We hope to serve you better in the future! Thank you, Brian Conway - Sales Manager - brianconway@dchusa.com

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