Logan Koss
Logan Koss at Niello Volkswagen
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Logan Koss | Page 3

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Niello Volkswagen

2701 Arden Way
Sacramento, CA 95825

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5.0
26 Reviews

Dealership Experience

12 yrs, 4 mos

5.0

26 Reviews

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26 Reviews of Logan Koss

October 10, 2023

Dealership Rating
Employee Rating

Amazing customer care and experience all the way through! I returned a lease and leased another vehicle. The process was smooth and seamless from start to finish. Top notch experience with Logan Koss who a More

by KAVRIKJENNIFER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon Balassi

Oct 18, 2023

Niello Volkswagen responded

Thanks so much for your continued business! We're so happy our team continues to provide such a top-notch experience. See you next time!

October 10, 2023

Dealership Rating
Employee Rating

Thank you for your help and for making a stressful situation (replacing a car totaled by a hit and run driver) as calm and efficient as possible. More

by LISCTESTA
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Brandon Balassi

Oct 18, 2023

Niello Volkswagen responded

We understand how stressful it can be to replace a totaled car, so we're thrilled to hear our team made your experience as calm and efficient as possible. Stay safe and know that we'll be here for you whenever you need us next.

September 28, 2023

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Employee Rating

the process took a long time--from 11:30 to 4:30. part of it was because we have a fraud alert on our credit, but it still took an inordinate amount of time. More

by 711PRILL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 09, 2023

Niello Volkswagen responded

Thank you for your review and feedback as it helps us identify areas we can improve. I apologize that the sales process took longer than originally anticipated and appreciate your patience. If you'd like to discuss your visit in more detail, I can be reached at 916-484-5962. Thank you, Eddie Thomas, General Manager

September 26, 2023

Dealership Rating
Employee Rating

Customer service really seems to be top priority. We were welcomed, listened to, and helped at every step. Document explanations were thorough. All our questions were answered. Took a test drive. The More

by Evelyn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon Balassi , Alex Gurlimann

Oct 04, 2023

Niello Volkswagen responded

Thank you for taking the time to share your experience with us, Evelyn! We're thrilled to hear that you enjoyed your visit with us. Please let us know if we can help you with any automotive needs in the future!

July 10, 2023

Dealership Rating
Employee Rating

Knew what we wanted. Test drove it, and bought it. Everything went fairly fast--It takes time. Did a trade in, fast and fair price. More

by MNL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon Balassi

July 01, 2023

Dealership Rating
Employee Rating

Great people to deal with . Logan made it uncomplicated and easy. I went in expecting the typical dealership experience, but was surprised it was not. I would recommend! More

by SERGIOAGOMEZ3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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