Logan Powell

I have nothing but the highest praise for the Service Department at Diehl of Robinson. I had been dealing with a problem in my 2004 Jeep for months. The code was "low voltage on MAP sensor." I had been Department at Diehl of Robinson. I had been dealing with a problem in my 2004 Jeep for months. The code was "low voltage on MAP sensor." I had been to 4 different places, including another Jeep dealer. All people could do was replace the MAP sensor and within a day the check engine light was back on, and the vehicle was lurching, jerking, losing power, stalling, and was very difficult to start. Sometimes it took 30+ cranks to get it going. Everyone threw their hands up and said they couldn't help me, and my only hope was to find a dealership that had the old DRB scanner that could read detailed engine codes on older Jeeps. I found a dealer in Warren, PA that had a functional DRB scanner and someone that could operate it, so I was trying to get to them. I didn't make it. I had a terrifying drive and the vehicle died on I-79 near McKees Rocks, PA and would no longer start. Diehl said they had a functional DRB scanner. I had the vehicle towed there. Not only did they have a DRB scanner, they also had a senior technician (Al) that could troubleshoot! Al identified a short in the wiring harness, found it and repaired it, and the vehicle finally works great again. Even though I didn't have an appointment, Diehl appreciated that I was stranded and got me back on the road. Also, at no time did anyone try to convince me to buy a new a vehicle. Superb service by Al and Logan! More

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I was always happy with the time that it took to do the inspection and emision tests for state inspection. Also happy with the quality of the work to replace rear rotors and pads. Would have appreciated a inspection and emision tests for state inspection. Also happy with the quality of the work to replace rear rotors and pads. Would have appreciated a courtesy tire rotation. More

by chasmann48 Verified Customer Verified Customer

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Awesome. Got me in very quickly. Service done great and very helpful overall experience there Got me in very quickly. Service done great and very helpful overall experience there More

by BISHOPWIZ Verified Customer Verified Customer

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Very friendly, helpful, and quick. Took my truck in for warranty work and they were very helpful and quick with the service and great to work with on it. Took my truck in for warranty work and they were very helpful and quick with the service and great to work with on it. More

by SeanD38 Verified Customer Verified Customer

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Friendly, my service writer was very professional. As a whole the dealer service experience is mostly terrible. This was the second ram dealer I’ve been to with my leased truck. The first one broke so As a whole the dealer service experience is mostly terrible. This was the second ram dealer I’ve been to with my leased truck. The first one broke something in the tailgate, the second dealer tried to send me down the road for it and just fix what they wanted. When I got my truck back I got two different color door mirrors now, on top of that the mirror isn’t installed correctly so now my door is leaking water internally and they won’t return my phone calls. I don’t know what to do maybe I’ll call auburn hills next. More

by Boom Verified Customer Verified Customer

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Top notch great will be back when something needs done thanks for the great job thanks for the great job More

by COREYHAYES828 Verified Customer Verified Customer

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Professional,service performed as requested. On time and helpful with questions asked.Courteous staff.Would recommend. On time and helpful with questions asked.Courteous staff.Would recommend. More

by jrbeau-4693 Verified Customer Verified Customer

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It was really great. The experience was amazing. Everything was the way it was supposed to be. The experience was amazing. Everything was the way it was supposed to be. More

by j.garber1030 Verified Customer Verified Customer

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As a fleet manager, I consider Diehl as an extension of my maintenance department. They accurately diagnose issues and repair them properly to keep my trucks on the road. my maintenance department. They accurately diagnose issues and repair them properly to keep my trucks on the road. More

by bobreagan00 Verified Customer Verified Customer

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Super fast and easy stop for a recall notice. The waiting area was comfortable and the people working there were very helpful and friendly. The waiting area was comfortable and the people working there were very helpful and friendly. More

by PJWUENSTEL Verified Customer Verified Customer

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