Lori Heinz | Page 33
Assistant Service Manager
St Cloud Toyota
418 Second Street South
Waite Park, MN 56387
Dealership Experience
13 yrs, 2 mos
Industry Experience
20 yrs, 2 mos
Languages Spoken
English
337 Reviews
Write a Review337 Reviews of Lori Heinz
January 18, 2019
I Love St. Cloud Toyota!!! I have always received amazing service at St. Cloud Toyota. It is one of the reasons we continue to stick with buying Toyota vehicles! Thanks St. Cl I have always received amazing service at St. Cloud Toyota. It is one of the reasons we continue to stick with buying Toyota vehicles! Thanks St. Cloud Toyota for your outstanding service! More
January 12, 2019
Quick, friendly service The service department at St. Cloud Toyota is their best asset. I have been bringing my vehicle here for nearly 20 years and have always found them to The service department at St. Cloud Toyota is their best asset. I have been bringing my vehicle here for nearly 20 years and have always found them to be fair, honest and knowledgeable,even finding ways for me to save a few dollars when they can. More
Other Employees Tagged: Dan Pope , D'Arcy D, Kristen Murray
January 11, 2019
6 month check/oil change Work began and finished in a timely manner. Technicians were friendly and helpful, esp Trent Braun. Service center is clean and comfortable. I wa Work began and finished in a timely manner. Technicians were friendly and helpful, esp Trent Braun. Service center is clean and comfortable. I was also able to discuss lease options for my daughter's new Corolla with Jeff Pagel. I will definitely lease a Corolla for her next month. My car was washed without requesting it. I have been a Toyota owner for more than 30 years. I give St. Cloud Toyota my best rating. Thanks! More
Other Employees Tagged: Ben Becker , Trent Braun, Jeff Pagel
January 08, 2019
Great service and great people The people at St Cloud Toyota (sales and service) are always very friendly, professional and knowledgeable. I never worry that they are going to char The people at St Cloud Toyota (sales and service) are always very friendly, professional and knowledgeable. I never worry that they are going to charge me for anything I do not need. More
Other Employees Tagged: Trent Braun
December 31, 2018
Used vehicle purchase Working with aRick is always a easy transaction, I have purchased numerous vehicles from St Cloud over the past 15 years and he know my history. Working with aRick is always a easy transaction, I have purchased numerous vehicles from St Cloud over the past 15 years and he know my history. More
Other Employees Tagged: Rick Knettel, Ben Becker
December 24, 2018
Took care of my vehicle. Brought my truck in for a manufacture defect and took care of the problem. Found another issue or too and took care of that also. Thank you Toyota! Brought my truck in for a manufacture defect and took care of the problem. Found another issue or too and took care of that also. Thank you Toyota! More
Other Employees Tagged: Nate Laudenbach , Tara LeBrun
December 16, 2018
Real easy to deal with this service dept It's always easy to work with the service dept be that with routing maintenance or other needed work. Really like the shuttle service and hospitality It's always easy to work with the service dept be that with routing maintenance or other needed work. Really like the shuttle service and hospitality of the staff. More
Other Employees Tagged: Dan Pope
December 12, 2018
Friendly and great service Very good helpful people and good service work quick to help you when you first arrive and take time to visit with you and explain the work that was p Very good helpful people and good service work quick to help you when you first arrive and take time to visit with you and explain the work that was performed More
Other Employees Tagged: Ben Becker , Kristen Murray
November 25, 2018
Customer Service Excellence I have worked with Dan, Kristen, and Lori on many different occasions and they are all friendly, knowledgeable, and excellent communicators and proble I have worked with Dan, Kristen, and Lori on many different occasions and they are all friendly, knowledgeable, and excellent communicators and problem solvers. The team has helped in finding the best repair solutions for our vehicle that meet our needs. More
Other Employees Tagged: Dan Pope , Kristen Murray
November 12, 2018
Poor design and timeliness of the service department The young men who helped me were great. However I experienced unusually long wait times on the phone, check in and paying due to lack of staffing. The young men who helped me were great. However I experienced unusually long wait times on the phone, check in and paying due to lack of staffing. More
Other Employees Tagged: Dan Pope , Trent Braun, Tyler Hommerding, Kristen Murray