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Lori Watkins
Lori Watkins at Hyundai of Central Florida
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Lori Watkins | Page 4

Service Administrator

Hyundai of Central Florida

17325 FL-50
Clermont, FL 34711

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3.7
33 Reviews
3.7

33 Reviews

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33 Reviews of Lori Watkins

April 27, 2021

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Employee Rating

Great dealership. Clean new and staff is great! Enjoy waiting for my car I’m the customer lobby with the TVs, WiFi and fresh coffee! More

by saradephillips
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Cesar Marquez

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April 27, 2021

Dealership Rating
Employee Rating

I don't know why the service dept. doesn't seem want to do warranty work on a Hyundai that was not purchased here. My car has a pronounce low frequency hum when I'm accelerating in any gear while the engi More

by RBSAGER
Recommend Dealer
No
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May 03, 2021

Hyundai of Central Florida responded

Thank you for taking the time to fill out our survey. We apologize we did not meet your expectations. We value and appreciate you as a customer and hope that on your next visit we can meet your expectations We apologize we did not find anything wrong with your vehicle when you came in. You did mention we were the second dealer that had deemed the vehicle to be operating as design. Thank you, Cesar Marquez Service Manager

May 03, 2021

RBSAGER responded

I'll bring it in again after the noise gets worse.

April 27, 2021

Dealership Rating
Employee Rating

This service center lacks training for their employees. There is very little communication once they have your car until you give them a poor review, then they keep calling you. I have brought my car here More

by JLEONG1005
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Cesar Marquez

Helpful
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May 03, 2021

Hyundai of Central Florida responded

Hello, We apologize that our service center was unable to meet your expectations. Unfortunately, we are not able to locate your records based on your user name. If you could reach out directly to our service manager Cesar Marquez at cmarquez@hyundaicfl.com or 407-554-7988, he would be more than happy to address your concerns.

May 03, 2021

JLEONG1005 responded

I already exchanged an email with him regarding the service. It was just to give him feedback.

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