Lou Cummings | Page 3

Last minute New Battery Got stuck with a dead battery. Called right before they were going to close. They took me right in and did the job in 10 minutes. Saved me that day as Got stuck with a dead battery. Called right before they were going to close. They took me right in and did the job in 10 minutes. Saved me that day as it was a Saturday and I would have had to go to an auto parts store to replace it which I did not want to deal with figuring out which one and how good the battery might be. I do all my service with Gervais as well, they are always efficient and generally no different in cost than any other shop. More

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Brought my vehicle in to quick lane for inspection and headlight replacement. Lou was able to help maintain reasonable cost for the headlight. They had my service / inspection completed with just a short headlight replacement. Lou was able to help maintain reasonable cost for the headlight. They had my service / inspection completed with just a short wait. Very satisfied with service at Gervais! More

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Quick lane service Professional service excellent timing in and out in less than 90 minutes! Would recommend dealership to friends overall service was nice. Seems like Professional service excellent timing in and out in less than 90 minutes! Would recommend dealership to friends overall service was nice. Seems like a good service team. More

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honest and efficient service The customer waiting area and associated amenities rank far below those of other dealerships. It wouldn't take a huge investment to improve this defic The customer waiting area and associated amenities rank far below those of other dealerships. It wouldn't take a huge investment to improve this deficiency. More

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I generally use the quick lane. The service is great, times are quick, and I have never had any issues. Would reccomend the quick lane service to any on. times are quick, and I have never had any issues. Would reccomend the quick lane service to any on. More

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Great service. Quick and easy to get service. Price is right. That's all I have to o say so hope that is enough for you right. That's all I have to o say so hope that is enough for you More

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Same great service Went in for a works job; oil change, tire rotation, etc. and as usual they did an excellent job, 2017 Ford Escape was in and out without any surprises Went in for a works job; oil change, tire rotation, etc. and as usual they did an excellent job, 2017 Ford Escape was in and out without any surprises. I have never had any bad experiences with the Quicklane Services and have been taking my vehicles here for service for over 10 years. More

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Only problem was I had to leave and return 2 hours later because of quick lane wait. All was good though and Lou was great. because of quick lane wait. All was good though and Lou was great. More

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Gervais Ford's Express Lane crew is the best. Oil change with tire rotation - in and out on time, with Lou (service manager) coordinating it all. with tire rotation - in and out on time, with Lou (service manager) coordinating it all. More

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Great Service Gervais Ford is very professional. The team is very friendly and gets jobs done efficiently. I am satisfy services Gervais Ford provided. Thank you Ge Gervais Ford is very professional. The team is very friendly and gets jobs done efficiently. I am satisfy services Gervais Ford provided. Thank you Gervais Ford! More

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