Louis Costales

Key Acura of Gainesville responded

Thank you so much for your continued trust and for taking the time to share your experience! We truly appreciate you coming back to Key Acura of Gainesville for your second vehicle purchase. Angie works hard to make the process smooth, straightforward, and stress-free for every guest, and we’re thrilled to hear she delivered another great experience for you. Congratulations on your new vehicle, and we look forward to helping you again in the future! — Louis Costales

Key Acura of Gainesville responded

Thank you so much for the kind words and for taking the time to share your experience with us! We are truly grateful for the opportunity to earn your business and are thrilled to hear that Connor provided such a professional, knowledgeable, and stress-free purchase experience. He works very hard to make sure every guest feels comfortable, informed, and appreciated throughout the process. On behalf of myself and the entire team, thank you as well for recognizing our commitment to honesty, transparency, and customer satisfaction. It was a pleasure working with you to make the deal happen, and we are honored that you chose us for your new Acura ADX. We sincerely appreciate your recommendation and hope you enjoy your new vehicle for many years to come. Please don’t hesitate to reach out if there is ever anything we can assist you with in the future. Congratulations again on your new Acura ADX, and welcome to the Key Acura family! — Louis Costales

Key Acura of Gainesville responded

Thank you for sharing your experience. We’re glad Louis was able to address your concerns and ensure you were satisfied. Enjoy your Jeep Wrangler Unlimited and let us know if we can assist you in the future. The difference is Key

Key Acura of Gainesville responded

We’re delighted that Connor’s professional approach and our finance team’s smooth process made your Acura TLX purchase pressure-free. It’s great that Louis could make you feel welcome throughout. Thank you for choosing us and congratulations on your new Acura TLX! The difference is Key

Key Acura of Gainesville responded

It’s great to hear Angie and Louis made your purchase process smooth. Congratulations on your family’s new 2025 Acura ADX. We appreciate you recommending us to others searching for an Acura or a quality pre-owned vehicle. The difference is Key

Key Acura of Gainesville responded

Thank you, Mr. Patel, for taking the time to share your experience with us. We truly appreciate your kind words about our facility and team. Joe Siebenaler, Kerry Barr, and the rest of our staff work hard to provide helpful and attentive service, and we’re glad they made a positive impression. Thank you again for your business, and we look forward to assisting you again in the future.

Key Acura of Gainesville responded

Thank you so much for your wonderful review! We’re thrilled to hear that Angie, our management team, and finance all made your experience the best you’ve ever had. We work hard to create a friendly, smooth, and enjoyable environment, and it means a lot to see that shine through. And yes — our team definitely loves cats, so we’re glad that made the experience even better! We truly appreciate you choosing Acura of Gainesville and look forward to helping you again in the future. — Louis Costales, Acura of Gainesville If you want it shorter, more playful, or more formal, just say the word.

Key Acura of Gainesville responded

We’re delighted you appreciated our straightforward offer on the 2025 Acura ADX. Louis and our team were happy to arrange that home delivery and skip any back-and-forth. Thank you for your five-star review; enjoy your new ADX. The difference is Key

Key Acura of Gainesville responded

David, thank you so much for sharing this. We’re thrilled to hear your first SUV purchase with us was such a smooth and pressure‑free experience. Erik and our entire team take pride in making the process easy, transparent, and centered on the customer’s needs — so it means a lot to see that reflected in your visit. We appreciate you choosing Key Acura for your purchase, and we’re honored to be your dealership of choice going forward. We look forward to helping you with all your future vehicles. — Louis Costales, General Sales Manager Acura of Gainesville

Key Acura of Gainesville responded

Thank you so much for the great feedback! We’re thrilled to hear you had an excellent experience with our team. We look forward to welcoming you back to Key Acura of Gainesville again soon — and we truly appreciate you choosing us. — Louis Costales, General Sales Manager Acura of Gainesville