Lucas Gray
Lucas Gray at Key Ford of Rockland
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Lucas Gray | Page 2

Product Specialist

Key Ford of Rockland

2 Moody Dr
Thomaston, ME 04861

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4.7
18 Reviews
4.7

18 Reviews

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18 Reviews of Lucas Gray

February 20, 2024

Dealership Rating
Employee Rating

All of the people that I came in contact with that worked there were very friendly! I had a great experience! Thank you all! More

by AR97
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Moody, Tyler Patterson

February 13, 2024

Dealership Rating
Employee Rating

I got the deal I wanted and the truck I wanted. So I left happy. More

by cosgrovem69
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

February 03, 2024

Dealership Rating
Employee Rating

Thank you for everything! I love my new Mach E GT! Also very happy with the new color 😊 More

by EVFULLER13
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

January 17, 2024

Dealership Rating
Employee Rating

I was able to close the deal on my vehicle thanks to Key Ford. A deposit held the vehicle until I could see it . More

by catspaw19
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Moody, Tyler Patterson

November 08, 2023

Dealership Rating
Employee Rating

Honestly, my overall opinion of Key Ford is getting worse. I was informed at my service that they could not rotate my tires because they needed to be replaced. I purchased my vehicle from Key Ford a fe More

by LOCAL1584
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Josh Derby

Nov 08, 2023

Key Ford of Rockland responded

Good afternoon, my name is Marie Forbes. I am the GM here at Key Ford. I just left you a message and would love to discuss your tires and your experience. It's very important to me that our customers have a great experience here. The Key Auto Group has standards to which they service vehicles. Tires and brakes have to be over double state inspection specifications to pass our standards. Tires for example have to be over 4 32nds comparing to state inspection standards being 2 32nds. You took delivery 10,000 miles ago and today they measure 5 32nds on the front and 3 on the back. They didn't rotate them because the better ones are already on the front. I am very interested in you being satisfied. Please give me a call to discuss. 207-594-4466

July 11, 2023

Dealership Rating
Employee Rating

The staff at key ford are very friendly people. The guy I worked with very good and pleasant. The finance person Mike was very good explained everything out very well. More

by susie
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Josh Derby, Marie Forbes

June 24, 2023

Dealership Rating
Employee Rating

Amazing Staff that treated me with the utmost respect and understood exactly what I wanted! The sale started online & finished in person. Couldn't have asked for a better experience. More

by Shelly
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Mike Moody, Josh Derby, Tyler Patterson , Nicholas (sorry can't remember last name, he's new to the dealership!)

June 19, 2023

Dealership Rating
Employee Rating

The people are great I could not ask for a better dealer ship in my town More

by piper72
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Evan Yandell, Mike Moody, Ryan Derby , Simeon Abrams, Ronnie Fronduto, Kyle Hamiliton, Tobey Young

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