Lucas Luchsinger
Lucas Luchsinger at Holm Buick GMC

Lucas Luchsinger

Service Manager

Holm Buick GMC

651 S. Ohio St.
Salina, KS 67401

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4.8
158 Reviews

Dealership Experience

21 yrs, 11 mos

Industry Experience

23 yrs, 7 mos

4.8

158 Reviews

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158 Reviews of Lucas Luchsinger

July 17, 2025

Dealership Rating
Employee Rating

Great experience when getting my 2025 Buick Enviista’s first service. Holm’s reputation is the main reason I decided to purchase my car there. Their service department is outstanding, quick friendly servi More

by Jeffery.Gerstenkorn6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Derek Duncan, Ethan Hodges, Josh Sare , Jaron Bell

July 12, 2025

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Great service. They got me in right away and serviced quickly. Great parts guys also. More

by Ejlj61502
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 14, 2025

Holm Buick GMC responded

Thank you for your excellent five-star review! We're thrilled to hear you received great service and that we were able to get you in and serviced so quickly. It's also wonderful that you recognized our parts guys for their great work. Your feedback truly highlights our team's commitment to Customer Care and our dedication to efficiency. We pride ourselves on being quick and doing a thorough job, and we're very willing to be concerned about your wants and needs. This seamless experience is a result of the teamwork from employees like Lucas Luchsinger, Derek Duncan, Clark Fritz, Josh Sare, and Adam Scott. We appreciate you choosing Holm Buick GMC for your service needs! Sincerely, the Holm Automotive Team of Salina.

July 05, 2025

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Facility was clean and modernized. Service staff is proficient, efficient, professional, knowledgeable, friendly and courteous. More

by cnixonelcon
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Ethan Hodges

Jul 08, 2025

Holm Buick GMC responded

Thank you for your wonderful feedback! We're so pleased to hear that our facility was clean and modernized and that our service staff was proficient, efficient, professional, knowledgeable, friendly, and courteous. This truly speaks to our core values of excel and industrious, as we strive to set the standard for automotive dealerships through our actions and achievements. We appreciate you recognizing Lucas Luchsinger and Ethan Hodges for their contributions to your positive experience. Sincerely, the Holm Automotive Team of Salina

July 01, 2025

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Very helpful staff, great service, knowledgeable staff and good selection of vehicles. Will definitely use them again. More

by s.schroeder40
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Jul 08, 2025

Holm Buick GMC responded

Thank you for your fantastic review! We're thrilled to hear that you found our staff very helpful, the service great, and our team knowledgeable. It's wonderful that you also appreciated our selection of vehicles. Our commitment to customer care and ensuring our team excels in their professional growth truly shines through in your feedback. We look forward to assisting you again in the future! Sincerely, the Holm Automotive Team of Salina

June 29, 2025

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Worked me into their schedule even though I was passing through. That was very helpful. More

by clydelandrum
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Jun 30, 2025

Holm Buick GMC responded

We're so glad we could work you into our schedule, especially since you were just passing through! Providing that kind of support and flexibility to travelers truly reflects our dedication to Customer Care and our Concern for Others. It's wonderful to hear that Lucas, Derek, Ethan, and Josh could be so helpful. We hope your journey continued smoothly! Sincerely, the Holm Automotive Team of Salina

June 28, 2025

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I love Derek Duncan, the best one, he always fix everything I need on my truck. More

by Ricardo Saucedo Joo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 30, 2025

Holm Buick GMC responded

We love hearing this! It's fantastic to know that Derek Duncan is "the best one" for you and consistently fixes everything your truck needs. His dedication to excellent workmanship truly highlights our commitment to Quality and ensuring outstanding Customer Care. We're proud to have him on our team! Sincerely, the Holm Automotive Team of Salina

June 17, 2025

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They got my pickup in right away and gave me a nice car to use! More

by cdethlefs
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Ethan Hodges

Jun 23, 2025

Holm Buick GMC responded

We're so pleased to hear that we were able to get your pickup in right away and provide you with a nice loaner car! Ensuring a smooth and convenient experience for our customers, especially when they need a vehicle for service, is a key part of our Customer Care. It's wonderful to know that Lucas and Ethan contributed to such a positive visit. Thank you for your kind words! Sincerely, the Holm Automotive Team of Salina

June 03, 2025

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I took my 2020 Sierra Denali in a week ago. l for some strange engine noises. They gave me a $2500 estimate. 7 days later I’m still waiting for Ethan to call me back to tell me if my extended wa More

by caralyn1976
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 13, 2025

Holm Buick GMC responded

We appreciate you bringing these issues to our attention. Your feedback helps us identify areas where we need to improve our service communication and streamline our processes, especially when navigating the complexities of external warranty providers. We are determined to excel and continuously improve how we serve all our customers. Thank you for communicating with our service manager so that we may better understand what transpired and how we can better assist your needs. Safe travels! Sincerely, the Holm Automotive Team of Salina

June 02, 2025

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Helped me out when I needed it. Which is why I will be coming back! More

by JORDAN.LONG63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 13, 2025

Holm Buick GMC responded

We're thrilled to hear we were able to help you out when you needed it most! That's exactly why we're here, and we truly appreciate your loyalty and knowing you'll be coming back. Providing excellent customer care and being there for our clients is our top priority. Sincerely, The Holm Automotive Team of Salina

May 30, 2025

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They are always quick and efficient. Always very friendly and courteous and they explain my bill, and any concerns I might have. More

by Micheleristvedt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 31, 2025

Holm Buick GMC responded

We're thrilled to hear that you consistently find our service quick and efficient, and our team very friendly and courteous! Providing clear explanations for your bill and addressing any concerns you might have is a key part of our customer care and building trust. We appreciate your positive feedback about Lucas, Derek, Ethan, and Josh! Sincerely, the Holm Automotive Team of Salina

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