
Luciano Nunez
Hyundai Service Lane Manager
Parks Ford Lincoln of Gainesville
3333 North Main Street
Gainesville, FL 32609
12 Reviews
Write a Review12 Reviews of Luciano Nunez
August 23, 2025
Great clean and friendly dealership. Luciano was an absolutely stand up guy and very helpful. If anything, I will return for the simple fact of how I was treated by himself and his staff Luciano was an absolutely stand up guy and very helpful. If anything, I will return for the simple fact of how I was treated by himself and his staff More
Other Employees Tagged: Gerald Acevedo, Ari Flores
August 23, 2025
This service department at this dealership was horrible. No one returns phone calls. They did not want to file my warranty claim for paint at Hyundai. Even tho the warranty ended up being approved. Will not No one returns phone calls. They did not want to file my warranty claim for paint at Hyundai. Even tho the warranty ended up being approved. Will not return. More
Other Employees Tagged: Eric Duke, Donna Houlahan, Cody Curtis, Nick Burke, Brad Ford, Gerald Acevedo, Michael Muldoon, Ari Flores, Alejandro O' Reilly
August 19, 2025
Extreme incompetence and knowledge of parts and accessories for the Hyundai Santa Cruz. They are however, experts in telling the customer what they think they want to hear. I have spent a major por accessories for the Hyundai Santa Cruz. They are however, experts in telling the customer what they think they want to hear. I have spent a major portion of my life and gas money running to and from the dealership for a problem which should’ve been handled in the first month of buying the car. I purchased the car in January And I’m still having the problem in getting the appropriate accessory installed. I am again scheduled for tomorrow and we will see if this trip will appropriately handle the problem. This experience has been so extreme that I will never buy another Hyundai vehicle from this dealership. Finally was scheduled to have new module installed in vehicle on the 19th. I was all prepared to take my Santa Cruz to dealership and wait on the installation. I received a phone call from service manager Luciano that morning asking if I would like him to send a driver to get my vehicle for the fix and return it to me. I graciously. Accepted his offer and a was sent to my home and picked up my car. It was delivered back to my home approximately four hours later and I immediately hooked it to my trailer to make sure all lights were working properly. Everything checked out so I let the driver Return to dealership. This never should’ve happened in the first place and seemed to be a total miscommunication with Hyundai at fault. It severely damaged my faith in the dealership. It is however over now and service tech Luciano has done everything to make me happy and resolve the issue. Thank you! More
Other Employees Tagged: Unknown mechanic
August 17, 2025
They were able to fix my car without hassle. Ari Flores made the process very easy to assist my needs. Ari Flores made the process very easy to assist my needs. More
Other Employees Tagged: Gerald Acevedo, Ari Flores, Alejandro O' Reilly
August 01, 2025
The place is nice but they have lied at least twice now about the time it would take to finish service on my vehicle, they would say 2 days and it would be a week later. The service advisor named Olga did about the time it would take to finish service on my vehicle, they would say 2 days and it would be a week later. The service advisor named Olga did not provide me with the proper information and I ended getting charged for something I didn't know existed. She got mad and accused me of lying. The manager Luciano came in and sorted out the situation and told me I didnt have to pay what I didn't agree to pay. The manager is extremely nice and did a great job managing the situation with the service advisor. Along with this, my new service advisor Edwin was really nice and straightforward. Overall this place is decent but the long unforeseen wait times and the extremely rude service advisor knocks off two stars. More
Other Employees Tagged: Edwin Saint Louis , Olga - 0 Stars
July 29, 2025
This is THE PLACE to bring your Hyundai. Luciano is the best! No one else could even come close. Luciano is the best! No one else could even come close. More
Other Employees Tagged: Gerald Acevedo
July 13, 2025
People are helpful and I’ve always been taken very good care of.. Only have used the service dept. Gerald the service manger is on top of everything as is Alex my service advisor care of.. Only have used the service dept. Gerald the service manger is on top of everything as is Alex my service advisor More
Other Employees Tagged: Gerald Acevedo, Alejandro O' Reilly
June 12, 2025
List items as red for immediate repair then discover many were unnecessary. No longer trustworthy were unnecessary. No longer trustworthy More
Other Employees Tagged: Ari Flores
June 11, 2025
Very fast service and great service department clerk that assisted me. The area to wait is very well kept clean and plenty of space to do work or watch TV assisted me. The area to wait is very well kept clean and plenty of space to do work or watch TV More
Other Employees Tagged: Eric Duke, Cody Curtis, Donovan Plank, Nick Burke, Harold Valez, Brad Ford , Christain Butler, Levin Hickman, Carlos Montijo
