Lucky Tourtillott
Lucky Tourtillott at Dick Scott Chrysler Dodge Jeep Ram

Lucky Tourtillott

LuckyTourtillott@DickScott.com, Pre-Owned Sales Manager

Dick Scott Chrysler Dodge Jeep Ram

684 W Ann Arbor Rd
Plymouth, MI 48170

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4.8
27 Reviews
4.8

27 Reviews

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27 Reviews of Lucky Tourtillott

June 13, 2025

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I recently test drove a used truck I was interested in. During the test drive, I noticed it hadn’t been fully detailed just spot cleaned. I brought this to my salesman’s attention, and he assured me the tr More

by franklinharrison07
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Justin Baxter, Ivan Meyette

Jun 13, 2025

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience, and we truly apologize for the inconvenience and frustration you encountered. We always strive to provide the highest level of service and attention to detail, especially when it comes to delivering vehicles to our customers. We do work with an outside company for detailing our used vehicles, and we’re sorry that the job done on your truck didn’t meet the standards we hold ourselves to—or the level you rightly expected. Please know we’ve addressed this concern with our team to help prevent it from happening again. As a small gesture of apology, we were happy to provide a full tank of gas, though we completely understand that doesn’t make up for the disappointment. We value your feedback and the opportunity to improve, and we sincerely appreciate you giving us the chance to earn your business. If there's anything further we can do to assist, please don’t hesitate to reach out.

June 12, 2025

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Heroes. Ali, Lucky, thank you. You didn't give up on me and fought to ensure I walked off the lot with the one I wanted. I've never felt so much support from More

by Ugly Stik
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ali Alettabi

Jun 13, 2025

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Dick Scott Chrysler Dodge Jeep Ram. Get your best shot at Dick Scott! Your customer service team @ Dick Scott

June 09, 2025

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We were looking for a reliable vehicle at a reasonable price. Ivan made the entire experience pleasant and expeditious. He was straight to the point, very personable, and answered all our questions to sat More

by amichaelsapienza
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ivan Meyette

Jun 09, 2025

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Get your best shot at Dick Scott! Your customer service team @ Dick Scott

June 09, 2025

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This was my first time buying a car and Ivan made it so easy, he was super nice. He made sure that while I was waiting I was taken care of and he kept me updated! He was amazing to work with! More

by Tiffany
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ivan Meyette

Jun 10, 2025

Dick Scott Chrysler Dodge Jeep Ram responded

Thanks for sharing about your experience with Dick Scott Chrysler Dodge Jeep Ram. We appreciate your business and hope to see you again soon! Get your best shot at Dick Scott! Your customer service team @ Dick Scott

June 06, 2025

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All the staff were friendly and polite. They helpfully pointed out cars that met my criteria, but never pressured me. They made sure I would be comfortable with my decision before committin More

by Matt S
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Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Ivan Meyette

Jun 06, 2025

Dick Scott Chrysler Dodge Jeep Ram responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Dick Scott Chrysler Dodge Jeep Ram! Get your best shot at Dick Scott! Your customer service team @ Dick Scott

June 06, 2025

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Easy to work with, highly professional, and took great care of us. The vehicle looked new inside and even had that brand new car smell! Thank you Ivan at Dick Scott! More

by Lpetrycz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ivan Meyette

Jun 07, 2025

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you so much for choosing Dick Scott Chrysler Dodge Jeep Ram! Please let us know if we can be of any more assistance. Get your best shot at Dick Scott! Your customer service team @ Dick Scott

May 31, 2025

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The sales person lied about the vehicle he sold me. He said all vehicles get inspected and are safe to drive. I got a dodge charger and i already had to get work done to it because it was unsave to d More

by marie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Derrick Johnson

Jun 02, 2025

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your feedback. We're sorry to hear about your concerns. The vehicle you purchased was sold as-is, which means it did not include a warranty and was not subject to an in-depth inspection for potential future issues. While we do our best to provide general safety checks, we encourage all customers purchasing as-is vehicles to have them independently inspected prior to purchase. We apologize for any misunderstanding and appreciate the opportunity to clarify this policy.

Jun 02, 2025

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your feedback. We're sorry to hear about your concerns. The vehicle you purchased was sold as-is, which means it did not include a warranty and was not subject to an in-depth inspection for potential future issues. While we do our best to provide general safety checks, we encourage all customers purchasing as-is vehicles to have them independently inspected prior to purchase. We apologize for any misunderstanding and appreciate the opportunity to clarify this policy.

Jun 02, 2025

marie responded

Your sales person lied and said all vehicles are inspected and that he does not let any vehicles off the lot if they are not safe. This company lies do not buy from them..

May 09, 2025

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I had a great experience dealing with the people at Dick Scott Dodge and I would definitely go back More

by Stevemckigney
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justin Baxter, Carson Costello

May 09, 2025

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Dick Scott Chrysler Dodge Jeep Ram are glad to have you as a customer. Get your best shot at Dick Scott! Your customer service team @ Dick Scott

March 06, 2025

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Great team to deal with from start to finish. Went above and beyond to get me in a car I liked! More

by Tiny300
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ivan Meyette

Mar 06, 2025

Dick Scott Chrysler Dodge Jeep Ram responded

Thanks for sharing about your experience with Dick Scott Chrysler Dodge Jeep Ram. We appreciate your business and hope to see you again soon! Get your best shot at Dick Scott! Your customer service team @ Dick Scott

February 13, 2025

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From start to finish the team was great! Domenic and Lucky made our buying process quick and easy! Justin took time to fully explain extended contract options and we were able to choose the More

by ska2682
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justin Baxter , Domenic Tucci

Feb 13, 2025

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you so much for your kind words and for being a loyal customer for over 20 years! We're thrilled to hear that Domenic, Lucky, and Justin made your buying experience quick and easy, and that you found the perfect coverage for your needs. We truly appreciate your recommendation and look forward to continuing to serve you for many more years to come!

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