Lucy Smith
Lucy Smith at Gebhardt BMW
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Lucy Smith

Finance Director

Gebhardt BMW

4740 Valmont Rd
Boulder, CO 80301

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4.8
65 Reviews

Dealership Experience

1 yr

Industry Experience

38 yrs

Languages Spoken

English English

4.8

65 Reviews

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65 Reviews of Lucy Smith

May 11, 2024

Dealership Rating
Employee Rating

Phenomenal support throughout the purchase process. I would not go anywhere else, completely seamless and worry free!!! More

by bmw9
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Greg Jones, Shane Wyttree , Ann Gebhardt O' Brian

May 13, 2024

Gebhardt BMW responded

We're delighted to know that you had a seamless and worry-free experience at Gebhardt BMW. Your support means the world to us. Thank you for choosing our dealership!

May 04, 2024

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Employee Rating

I had the pleasure of working with Tomaso and Jeff. They took a genuine interest in myself and my daughter and making sure that we were taken care of. Their customer service has been excellent and I More

by Robburns
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tomaso Lamanna, Jeff Sayers

May 06, 2024

Gebhardt BMW responded

Rob, it's great to know that Tomaso and Jeff provided excellent customer service during your visit at Gebhardt BMW. We appreciate the recommendation!

May 03, 2024

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The team at Gebhardt BMW were terrific. They helped we find the issue with my car, got it repaired for a very fair and accurate price that matched the approved estimate to the penny. We a More

by tlyons2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tomaso Lamanna, Tom Gebhardt, Jon Eric Ferguson , Anne Gebhardt and Evan Lyons were terrific

May 03, 2024

Gebhardt BMW responded

We're delighted to know that our team at Gebhardt BMW was able to assist you effectively with your car issues and help find the perfect vehicle for your son. We truly appreciate the recommendation!

May 01, 2024

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Employee Rating

Excellent service every time I've gone to Gebhardt BMW. Overall am continually impressed by BMW's service, especially at their service centers. More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Cordone, Joshua Brayman

May 02, 2024

Gebhardt BMW responded

Chris, we're delighted to know you've consistently received excellent service at Gebhardt BMW. We strive for top-notch customer experiences and your feedback is greatly appreciated!

April 29, 2024

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Employee Rating

Robert Black was amazing, from order to delivery and even after the sale! I would definitely buy another vehicle from him. Finance was easy to work with, and everyone at the dealership was extremely nice! More

by shultz.adam99
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Greg Jones , Robert Black

Apr 29, 2024

Gebhardt BMW responded

Adam, we're delighted to know that Robert and our team at Gebhardt BMW made your car-buying experience a memorable one! We appreciate the kind words and look forward to assisting you with any future vehicle needs. Safe travels in your new ride!

April 17, 2024

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Very good experience buying a new car. Jeff and Lucy were both very good t work with. More

by njj137
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tomaso Lamanna, Jeff Sayers

Apr 18, 2024

Gebhardt BMW responded

Congratulations on your new car! Jeff, Lucy, and the rest of the team at Gebhardt BMW appreciate your business and wish you many happy miles ahead!

April 07, 2024

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Employee Rating

Tomasso was simply excellent from start to finish, as was Jim Gebhardt. Both were very professional, friendly, and could not have been more helpful. More

by PETEB2730
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tomaso Lamanna, Shane Wyttree

Apr 08, 2024

Gebhardt BMW responded

We're so glad to know that our team, especially Tomasso and Jim, provided you with an excellent experience at Gebhardt BMW. Thank you for your kind words!

April 06, 2024

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Employee Rating

Quick and Painless. I inquired about the vehicle via the website chat/form and was given a quick response and setup an appointment to come by and look at the vehicle I w More

by Neil
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan Ballweg , Robert Black

Apr 08, 2024

Gebhardt BMW responded

Neil, we're glad to know your experience with Gebhardt BMW was quick and efficient. We appreciate you choosing us for your vehicle needs!

April 01, 2024

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Employee Rating

Not responsive once they know they have made a sale. Salesman ignored me consistently. Unprofessional More

by lisabherrera3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Greg Jones, Ryan Ballweg, Jeff Sayers , Receptionist

March 25, 2024

Dealership Rating
Employee Rating

Jeff worked with me for 6 months as we waited for my perfect car to become available. I knew exactly what I wanted and he never pressured me to waiver or change my mind - never asked me to settle. Jeff More

by Cherspace
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Sayers

Mar 26, 2024

Gebhardt BMW responded

It's great to know that Jeff was able to assist you in finding the perfect car at Gebhardt BMW. We appreciate your patience and are glad we could meet your expectations without any pressure. Thanks for sharing this positive experience!

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