Luis Ceja
Luis Ceja at McPeek's Chrysler Dodge Jeep Ram of Anaheim

Luis Ceja

Service Advisor

McPeek's Chrysler Dodge Jeep Ram of Anaheim

1221 South Auto Center Drive
Anaheim, CA 92806

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4.8
28 Reviews
4.8

28 Reviews

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28 Reviews of Luis Ceja

July 24, 2026

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The quickest turnaround time for the recall on my Jeep Wrangler that I’ve ever experienced! Great service! More

by lumitech
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Recommend Dealer
Yes

Other Employees Tagged: George Medina, Mike Northcutt, Miguel Lazo , Mike Hall

Jul 24, 2026

McPeek's Chrysler Dodge Jeep Ram of Anaheim responded

It’s great to hear we handled your Jeep recall so swiftly. Thank you for recognizing the fast turnaround and service. We look forward to assisting you again.

July 22, 2026

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I took my 2018 Chrysler fir service because of a squeaking sound coming from the rear drivers side wheel assuming the REAR brakes need to be serviced but to my amazement I was quoted almost $900 to More

by Tim
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Recommend Dealer
No
Jul 22, 2026

McPeek's Chrysler Dodge Jeep Ram of Anaheim responded

Tim, thank you for taking the time to share your feedback. We're sorry to hear that you left with a negative impression of your visit. After reviewing your repair order, we stand behind the recommendations provided by our service team. During your visit, our technician completed a digital vehicle inspection, including a video documenting the condition of your vehicle. The video clearly shows the wear present on the front brake rotors, which is why front brake service was recommended. While your concern was a squeak from the rear of the vehicle, it is not uncommon for an inspection to identify additional maintenance or safety-related items that also require attention. We understand you chose to have the rear brakes serviced elsewhere, and we're glad your immediate concern was resolved. However, the recommendation for the front brakes was based on the documented condition of those components at the time of our inspection, not on the source of the squeak. We appreciate your feedback and would welcome the opportunity to discuss our findings with you if you have any questions about the inspection or the recommendations we provided.

July 17, 2026

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Good service and quick turnaround plus transportation shuttle was ready when I needed it - they also Identified a recall and took care of it while I was there More

by dawn39
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Recommend Dealer
Yes
Jul 17, 2026

McPeek's Chrysler Dodge Jeep Ram of Anaheim responded

Thank you for highlighting our shuttle availability and the quick turnaround on your Jeep service. We’re pleased we could take care of that recall while you were here. Luis will be happy to hear your feedback.

July 16, 2026

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Great service advisor and mechanic - A+ Job was done right and on time. Could not ask for anything more More

by peterbilandzia
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Recommend Dealer
Yes
Jul 16, 2026

McPeek's Chrysler Dodge Jeep Ram of Anaheim responded

Thank you for highlighting the efforts of our service advisor and mechanic. It’s great to know the work on your Ram was completed correctly and right on schedule.

July 09, 2026

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Miguel and Luis Ceja were great! Customer service from everyone is always amazing! I only go to this dealership More

by sierrashoup
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Recommend Dealer
Yes
Jul 09, 2026

McPeek's Chrysler Dodge Jeep Ram of Anaheim responded

It’s wonderful to hear that Miguel and Luis provided amazing service on your Jeep Grand Cherokee. We’re grateful for your continued trust and glad our team made every visit positive. We look forward to assisting you again.

July 08, 2026

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Lack of communication. Phone calls not returned. Questions not answered. Spoke to 4 sales people. More

by lizziodell
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Recommend Dealer
Yes
Jul 10, 2026

McPeek's Chrysler Dodge Jeep Ram of Anaheim responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

July 03, 2026

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These guys so some great work. They're speedy too. If you own a jeep, take it here. More

by tnielsen2
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Recommend Dealer
Yes

Other Employees Tagged: Miguel Lazo

Jul 03, 2026

McPeek's Chrysler Dodge Jeep Ram of Anaheim responded

Thanks for sharing your positive feedback about our fast and reliable Jeep service. We’re glad our team exceeded your expectations. Feel free to bring your Jeep back anytime for maintenance or repairs.

July 03, 2026

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⭐️⭐️⭐️⭐️⭐️ Five-Star Review for McPeek Jeep As a Realtor, my vehicle is absolutely essential to my business, so having a dealership and service team I can trust means everything. Since owning my Jee More

by David Silva GiveMEaRing
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Recommend Dealer
Yes

Other Employees Tagged: George Medina

Jul 03, 2026

McPeek's Chrysler Dodge Jeep Ram of Anaheim responded

We’re so pleased George and Luis made scheduling effortless and kept you informed throughout your Jeep service. It’s great the team arranged Uber transportation, completed a thorough inspection, and returned your vehicle clean and ready for the road. We appreciate your trust and look forward to supporting your Jeep needs again soon.

June 26, 2026

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I’ve purchased new vehicles from McPeek’s as well as having most vehicles also serviced in their service department. I’ve only had one minor negative experience in over 11 years with the service departm More

by dezrattbob
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Recommend Dealer
Yes
Jun 26, 2026

McPeek's Chrysler Dodge Jeep Ram of Anaheim responded

It means a lot to know you’ve relied on us for buying new Jeeps and service for over 11 years. We’re delighted our team has gone above and beyond and that you’ve noticed our clean facility. Thank you for your loyalty and kind feedback.

June 25, 2026

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Luis was awesome, he got me checked in and kept me informed. He got me out of there before the estimated time of completion. He also helped me look into my warranty and overall very helpful. It’s n More

by danieliantorres
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Recommend Dealer
Yes
Jun 25, 2026

McPeek's Chrysler Dodge Jeep Ram of Anaheim responded

We’re thrilled Luis provided clear updates and got you back on the road ahead of schedule. It’s great to hear he helped with your warranty questions and made the visit smooth. Thank you for trusting our team with your Ram 1500 and for sharing your experience.

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