Luis Gonzalez | Page 2

Luis is the best! He went above and beyond to make sure I was comfortable in my new car and assured I knew how everything worked. He’s also just cool to be around! Han He went above and beyond to make sure I was comfortable in my new car and assured I knew how everything worked. He’s also just cool to be around! Hands down, the best! More

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Fun transparent and made the buying process personal and easy. Felt like a friend rather than a sales person easy. Felt like a friend rather than a sales person More

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City Volkswagen of Chicago exceeded my expectations with their exceptional service. The staff was not only extremely helpful but also fair in their dealings. My experience with them was nothing short of ple their exceptional service. The staff was not only extremely helpful but also fair in their dealings. My experience with them was nothing short of pleasurable. From the moment I walked in, their commitment to customer satisfaction was evident. They provided insightful information, ensuring I made well-informed decisions. The process was smooth, and the staff went above and beyond to address any queries. I appreciate their transparency and professionalism, making City Volkswagen of Chicago a standout dealership. I highly recommend them to anyone seeking a positive car-buying experience. More

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This is the 2nd time I buy a vehicle and I have been to a few dealers each time. This is the first time I felt like I was being helped and not been taken advantage of. Thank you Luis for being super helpful. few dealers each time. This is the first time I felt like I was being helped and not been taken advantage of. Thank you Luis for being super helpful. More

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Just purchased my 3rd vehicle from City VW of Chicago. My experience was again the best ever. Luis Gonzalez was our salesman again - the entire staff is wonderful but Luis is the pick of the crop. He is My experience was again the best ever. Luis Gonzalez was our salesman again - the entire staff is wonderful but Luis is the pick of the crop. He is so knowledgeable, professional, helpful and friendly. When we purchase a vehicle we know what we are looking for. City VW did not have the exact vehicle on their lot that we wanted and the one in production would not deliver until June, Luis and the manager looked around and where able to get the vehicle we wanted in color(interior, options and exterior) and get us into a car within 2 days. Their Service department is also one of the best. Staff they are super friendly and approachable. They take the time to answer your questions and explain everything. They never try to push services that are not needed. If you are looking for a VW look no further and run don’t walk to City VW and ask for Luis Gonzalez. You won’t be disappointed. More

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Luis was very professional and he helped me get the car I wanted to the best of his abilities. wanted to the best of his abilities. More

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Luis was great! He made it the process very easy and didn't push me to make any decisions I didn't want to. Such a nice dude who was a pleasure to work with! He made it the process very easy and didn't push me to make any decisions I didn't want to. Such a nice dude who was a pleasure to work with! More

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I enjoyed working with Mr Gonzales for making my transition from gas to an EV VE ID4 easy. transition from gas to an EV VE ID4 easy. More

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My experience with Luis was great! He made the whole car buying experience very easy and worked with me to get the car I wanted at a price I could afford. The whole experience was quic He made the whole car buying experience very easy and worked with me to get the car I wanted at a price I could afford. The whole experience was quick and painless, which I appreciated. More

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Thank you Luis! Great experience and definitely will be coming back for our next car! Great experience and definitely will be coming back for our next car! More

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