Luis Hernandez
Luis Hernandez at Kia Downtown LA
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Luis Hernandez

Internet Sales Consultant

Kia Downtown LA

1945 Figueroa Street
Los Angeles, CA 90007

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4.6
114 Reviews

Languages Spoken

English English

Spanish Spanish

4.6

114 Reviews

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114 Reviews of Luis Hernandez

May 05, 2024

Dealership Rating
Employee Rating

I like the customer service and also the snacks that is provided in the waiting room More

by Mychaelrfrancis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 04, 2024

Dealership Rating
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Advisor was friendly and knowledgeable, gave clear explanations that made me feel at ease and satisfied More

by GABE85LA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 02, 2024

Dealership Rating
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Excellent service. Professional and kind staff. Great communication. Friendly and eager to help and support More

by FCSTNZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 22, 2024

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It was an excellent experience been my first time paying a car and I want to thank all the staff there. More

by hillsong1154
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

April 21, 2024

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I appreciate the service. It was a great experience. They did not take a long time. It was a great time and I will recommend them to friends. More

by LEOANDERSON083
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Maya Fakih

April 09, 2024

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Employee Rating

Considering they ask for or have your car information and what service it is you require (mine being a recall), I found it annoying that they did not have the part and I had to return a week or so later to h More

by hishivalt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 06, 2024

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Great customer service from check in to check out. My car still shuts off on me while I’m driving. Nearly crashed today. Please help. More

by BROWNBOY54
Service Price Transparency
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Recommend Dealer
No

April 06, 2024

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Did not help me only got me to drive for two hours to tell me they have to do more work I went in for a recall they said there was 4 missing screws and weee trying to charge me 500$ smh I’ll never go bac More

by STEVENPINEDA01
Recommend Dealer
No

April 03, 2024

Dealership Rating
Employee Rating

Repaired my car all the time at that address. Good service it doesn't take too long when you waiting in line parked outside to get inside to get your car repaired. More

by LEROYSMITH842
Recommend Dealer
Yes

April 02, 2024

Dealership Rating
Employee Rating

La mejor atención del vendedor Luis Hernandez muy buen vendedor lo recomendaría por su atención a cliente lo maximo More

by FEDE18855
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Maya Fakih , Muchas gracias por todo muy buen servicio que de muy satisfecho con mi carro nuevo

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