Lupe Castro

Very professional sales people, helpful, knowledgeable and willing to go the extra mile for there customers. and willing to go the extra mile for there customers. More

by MIXXPERT Verified Customer Verified Customer

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My sales representative was Lupe, he had great customer service and communication skills. Lupe and the sales manager went over my options on trading in my MDX. Also reviewing the best car for me to get int service and communication skills. Lupe and the sales manager went over my options on trading in my MDX. Also reviewing the best car for me to get into. Overall visit was amazing. Everybody was friendly. Everybody was really helpful. I felt like this is gonna be my new location where I deal with my car. Thank you all for all your hard work. More

by jenniferwoodard10 Verified Customer Verified Customer

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Best experience ever . . helped me with everything answered all my question's. Happy client .. def coming back . helped me with everything answered all my question's. Happy client .. def coming back More

by Giigii Verified Customer Verified Customer

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⸻ I have purchased multiple cars throughout my life, and Lupe Castro is truly exceptional. I am writing this with tears coming down my face. Lupe is the embodiment of professionalism — the kind of sales and Lupe Castro is truly exceptional. I am writing this with tears coming down my face. Lupe is the embodiment of professionalism — the kind of sales consultant you rarely come across. As someone who works for Lockheed Martin, I hold extremely high standards when it comes to precision, communication, and performance, and Lupe exceeds them all. His expertise, charisma, and attention to detail make every experience effortless and enjoyable. From start to finish, Lupe delivers world-class service with genuine care and precision. He carries himself with confidence, class, and integrity, making you feel valued every step of the way. If you’re looking for someone who represents excellence at the highest level of service, he delivers! Thank you for all that you do, dear! More

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From the moment I walked into the dealership I received amazing service. Lupe and the manager were very respectful and accommodating. I can tell they really wanted my business and they worked with me every amazing service. Lupe and the manager were very respectful and accommodating. I can tell they really wanted my business and they worked with me every step of the way. This is the first time I experienced a dealership just allow me to drive the car by myself to get a feel for it and I was able to drive it for almost 2 hours. Because of this, I bought the car and I feel like more dealerships should follow this model. I got a good feel for the car and was able to pick my wife up in the car so she can see it for herself. We both loved it and it basically just came down to numbers at that point. Both Lupe and the manager got straight to the point and gave me the full offer. We negotiated and after going back and forth, I ended up getting a price I liked. Amazing service and will likely buy another car from this dealership in the future. More

by JONATHAN.JAY.ESPINA Verified Customer Verified Customer

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Everything from start to finish about this dealership is bad… Anybody can feel free to private message me and I will explain everything… From the Sale to me taking my car in for an oil change and coming out bad… Anybody can feel free to private message me and I will explain everything… From the Sale to me taking my car in for an oil change and coming out with my semi new car vibrating… My car was not vibrating on the way to get my oil changed nor had it ever vibrated. When I left there, my car was vibrating so bad… I took it back. They said that my rims were bent on the inside, which I don’t live in a bad area or an area with potholes or anything like that… Then the double warranties that I purchased, they said were no good for that or even my rearview mirror… Like I said, this has been terrible from start to finish… When I was purchasing my car, I was in the process of moving the person who told me about getting my car registered said I could not register it out of state and had an entire misinformation… The salesman was so rude to be honest I didn’t even want to go there for my oil change but you get your first oil change free… So that’s where I went. This is a long story that I can’t make short. They are terrible. They are grimy. They are greedy. They are just scam artist and like I said anyone can feel free to private message me and I would share the actual factual details of whatever you want to hear… I would never purchase oxygen from them if my life depended on it at this point. When I say that I purchased a bumper-to-bumper and a drivetrain warranty for them to tell me it doesn’t cover tires. It doesn’t cover my rearview mirror. It didn’t cover the rims… After they told me that I wouldn’t have to spend a dollar on this car until 2029 that’s why I purchased the warranties….. I actually may very well look into a lawsuit to be honest with you, but even if I don’t have the energy to do that I’m going to tell anyone and everyone that I can More

by DNAKSKI Verified Customer Verified Customer

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Sam, Andrew, and Cruz made us feel welcomed. Very professional, knowledgeable and helpful. They went above and beyond in making sure we got the right car for us at our desired budget. Very professional, knowledgeable and helpful. They went above and beyond in making sure we got the right car for us at our desired budget. More

by naranjo.heriberto Verified Customer Verified Customer

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Jay is tremendous to work with! I appreciate his communication and responsiveness any time I need something. I appreciate his communication and responsiveness any time I need something. More

by STEPHENBURNIAS Verified Customer Verified Customer

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Car buying is not my favorite activity but there team at Findlay Acura actually made it pleasant and it went very smoothly. Findlay Acura actually made it pleasant and it went very smoothly. More

by HEYITSDEBI Verified Customer Verified Customer

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Jay and the team @ Acura out absolutely amazing and take care of my service needs in such a timely manner. Would HIGHLY recommend them care of my service needs in such a timely manner. Would HIGHLY recommend them More

by TALEENSOFEE Verified Customer Verified Customer

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