Lyanette Vera
Lyanette Vera at Lorenzo Buick GMC

Lyanette Vera

BDC Agent

Lorenzo Buick GMC

8447 Northwest 12th Street
Miami, FL 33126

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4.4
31 Reviews

Dealership Experience

4 yrs, 4 mos

Industry Experience

4 yrs, 4 mos

4.4

31 Reviews

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31 Reviews of Lyanette Vera

January 31, 2026

Dealership Rating
Employee Rating

Went to do my truck maintanance and could not completed the work because the lift to rotate the tires was not able to lift the truck and they had to take out my tire valves cap and never put it back. Very More

by Luis Ugarde
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Feb 05, 2026

Lorenzo Buick GMC responded

Hello Luis, Your satisfaction is important to us. I would like the chance to speak with you about your experience with our Service Department regarding the level of attention your vehicle recieved when coming in for maintenance. Please contact me directly at a time that is best for you. Thank you, Jason Sandager General Manager Lorenzo Buick GMC jsandager@lorenzobuickgmc.com 305-436-8400

December 25, 2025

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Employee Rating

Great service , very quick turn around . I recommend this not only to service but also to buy your new car . More

by GONZALEZRAIKO35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Victor Lara

Dec 26, 2025

Lorenzo Buick GMC responded

Thank you for your recommendation. We appreciate you choosing Lorenzo Buick GMC for both service and vehicle purchase. We look forward to assisting you again.

December 24, 2025

Dealership Rating
Employee Rating

Muy bien atendido, siempre satisfecho. El cambio aceite y rotación gomas muy bien. La atención del señor cuando llegue muy buena More

by GARCIADEVARONAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 25, 2025

Lorenzo Buick GMC responded

Gracias por confiar en Lorenzo Buick GMC para el cambio de aceite y rotación de gomas. Nos complace saber que la atención fue de tu agrado. Estamos aquí para ayudarte cuando lo necesites.

December 17, 2025

Dealership Rating
Employee Rating

Great and excellent job. The team was extremely helpful and very responsive. I recommend this Dealer. More

by Alecandro Tidre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bernal "Fred" Sanchez, Gina Alvarez , Alexander Obando, Elliott Speulveda

Dec 18, 2025

Lorenzo Buick GMC responded

hank you for recommending Lorenzo Buick GMC. We appreciate your feedback and are glad to know our team was helpful and responsive.

December 04, 2025

Dealership Rating
Employee Rating

Sometimes when I’ve had to leave my car there for service I had not been provided with a rental More

by JRC_1907
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Bernal "Fred" Sanchez, Gina Alvarez , Alexander Obando, Elliott Speulveda

Dec 05, 2025

Lorenzo Buick GMC responded

Hello, Your feedback is important to us. I would appreciate the opportunity to speak with you to address your recent visit to our Service Department regarding the availability of a rental vehicle when leaving your vehicle for service. Please contact me directly at a time that is best for you. Thank you, Jason Sandager General Manager Lorenzo Buick GMC jsandager@lorenzobuickgmc.com 305-436-8400

December 02, 2025

Dealership Rating
Employee Rating

Muy buen servicio y muy buena attention personas muy amables los felicito pienso seguir vinienso para los servicios de mi Carro muchas gracias More

by MARIOLYS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bernal "Fred" Sanchez, Gina Alvarez , Alexander Obando, Elliott Speulveda

Dec 03, 2025

Lorenzo Buick GMC responded

Agradecemos que haya elegido Lorenzo Buick GMC para el cuidado de su vehículo. Nuestro equipo valora su confianza y espera seguir atendiéndole. Gracias por compartir su experiencia.

October 18, 2025

Dealership Rating
Employee Rating

Very bad service, they don't answer calls, they don't return messages, they had the car for a month and fifteen days, they didn't give answers about what they did to it nor did we receive any information More

by YuleisyToledo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Bernal "Fred" Sanchez, Gina Alvarez , Alexander Obando, Elliott Speulveda

Oct 22, 2025

Lorenzo Buick GMC responded

Hello, I would really appreciate the chance to speak with you regarding your experience here at Lorenzo Buick GMC. Please contact me at your earliest convenience. Jason Sandager General Manager Lorenzo Buick GMC jsandager@lorenzobuickgmc.com 305-436-8400

October 02, 2025

Dealership Rating
Employee Rating

The service team was great and got my problem resolved quickly. Thank you all again. More

by Kamal D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bernal "Fred" Sanchez, Gina Alvarez , Alexander Obando, Elliott Speulveda

Oct 02, 2025

Lorenzo Buick GMC responded

Thank you for your kind words. We’re glad our team could assist you swiftly.

September 22, 2025

Dealership Rating
Employee Rating

Excelente servicio se los recomiendo en todo momento,muy rápido y eficiente. El manager Iván siempre pendiente y ayudando ,le agradezco mucho ,habido un buen cambio para bien en el Dealer More

by Ralavarez0715
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gina Alvarez , Julio Fernandez

Sep 22, 2025

Lorenzo Buick GMC responded

Gracias por su recomendación. Nos alegra saber que el servicio fue rápido y eficiente en Lorenzo Buick GMC.

September 11, 2025

Dealership Rating
Employee Rating

Service was amazing, service advisor, very helpful, in good and attentive i will always be back More

by CD2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 24, 2025

Lorenzo Buick GMC responded

Glad to hear our Service Advisor Team was helpful. We look forward to seeing you again at Lorenzo Buick GMC.

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