Lyn Ford
Lyn Ford at Crest Volvo Cars

Lyn Ford

Volvo Certified Service Advisor

Crest Volvo Cars

6020 State Highway 121
Frisco, TX 75034

Contact Me
4.9
473 Reviews

Dealership Experience

19 yrs, 1 mo

Industry Experience

33 yrs, 1 mo

Languages Spoken

English English

4.9

473 Reviews

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473 Reviews of Lyn Ford

February 06, 2026

Dealership Rating
Employee Rating

We have been Volvo customer for nearly 40 years through various name changes of this dealership one consistent has remained. It is Lynn Ford. Always helpful, understanding and congenial. We are from Wi More

by Carole
Service Price Transparency
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Recommend Dealer
Yes

February 04, 2026

Dealership Rating
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Great service, Lyn was very communicative and responsive. I always get very good service when I bring my car in. The loaner was nice too. More

by TOM@FUJIIASSOCIATES.COM
Service Price Transparency
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Recommend Dealer
Yes
Feb 06, 2026

Crest Volvo Cars responded

We are utterly delighted to hear about your wonderful experience with our team. It's fantastic to know that our staff provided excellent communication and responsive service throughout your visit. We truly value customers like you who consistently trust us with their vehicle needs, and we're pleased that our loaner vehicle met your expectations as well. Your satisfaction with the quality service you receive each time means everything to us at Crest Volvo Cars.

February 04, 2026

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Employee Rating

The employees at this dealership seem to really care about us patrons. They are very helpful and friendly every time I call or go in. I love that most times a car is available for me to use while they More

by Roxane
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 06, 2026

Crest Volvo Cars responded

We are pleased to hear about your wonderful experience with our team. Your kind words about our caring employees and their helpful, friendly approach mean so much to us. It's fantastic that we've been able to consistently provide you with a loaner vehicle during service visits and that we're completing your service ahead of schedule. We take great pride in maintaining a clean, welcoming facility for all our customers. Thank you for taking the time to share your positive experience - your feedback truly brightens our day and motivates us to continue delivering excellent service.

January 29, 2026

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Lyn , Bryan and Nixon were all great. Car wash was down due to weather but Lyn mentioned he would come to my house and hand wash it once the weather clears. You can’t find service like th More

by pshellworth
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Bryan Bingham , Nixon

Jan 29, 2026

Crest Volvo Cars responded

Thank you for recognizing our team's exceptional service! We're proud that Lyn, Bryan, and Nixon provided such outstanding care. The personal touch, like offering to hand wash your vehicle at home, shows our commitment to going above and beyond for our customers at Crest Volvo Cars.

January 26, 2026

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Lyn is excellent. We’ve worked with him for many years and continue to trust him to take care of us! He’s worked with my entire family and we all appreciate his dedica More

by LBMCMILLAN
Recommend Dealer
Yes
Jan 28, 2026

Crest Volvo Cars responded

We are ecstatic to hear about your wonderful experience with our team member! It means so much to know that you have built such a strong relationship over the years and continue to place your trust in our service. Having your entire family choose to work with us speaks volumes, and we truly appreciate your loyalty. Your recognition of the dedication to customer service that you have received is incredibly meaningful to our team. Thank you for taking the time to share your positive experience - it helps us continue to provide the level of care that our customers deserve.

January 21, 2026

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All of the staff at Crest Volvo were wonderful to work with! What a great team. Thank you for the experience! More

by SEL
Sales Price Transparency
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Recommend Dealer
Yes
Jan 22, 2026

Crest Volvo Cars responded

We are honored to hear about your wonderful experience with our team. Your kind words about working with our staff truly brighten our day. It means so much to know that you felt supported throughout your visit and that our team made such a positive impression. We're grateful for customers like you who take the time to share their experiences. Your feedback motivates us to continue providing the exceptional service that every customer deserves.

January 20, 2026

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I needed to get the corporate car brought in for routine service and they were able to get me in quickly, and I was able to sit in their waiting room and get work done on my computer while I waited. It was More

by benny2024
Service Price Transparency
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Recommend Dealer
Yes
Jan 22, 2026

Crest Volvo Cars responded

We are absolutely thrilled to hear about your positive experience with our routine service. It's wonderful that we could accommodate your corporate vehicle quickly and provide a comfortable waiting area where you could stay productive. We understand how important convenience is when managing business responsibilities, and we're pleased that our service made the process easy for you. Your feedback about our efficient scheduling and comfortable facilities means a great deal to us at Crest Volvo Cars. We look forward to serving you again for all your vehicle service needs.

January 19, 2026

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Lyn and Fabian did an EXCELLENT job in helping me out with needing a tire replacement done quickly. Many, many thanks! It is much appreciated. More

by MC.FIELDS
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Recommend Dealer
Yes

Other Employees Tagged: Fabian Salazar

Jan 22, 2026

Crest Volvo Cars responded

Your positive feedback means so much to us! We're thrilled that our team provided excellent service and was able to handle your tire replacement needs so efficiently. It's wonderful to hear that they went above and beyond to help you quickly when you needed it most. Your appreciation truly makes our day, and we're grateful for customers like you who take the time to share their experience. Thank you for choosing Crest Volvo Cars!

January 16, 2026

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Employee Rating

Lynn Ford, my service advisor as well as the "Greeter", I think his name is Nixon..... are all outstanding people to work with. Service was complete and timely. Things were great as usual. More

by Mayberryeddie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nixon

Jan 19, 2026

Crest Volvo Cars responded

Thank you for the wonderful feedback about our team! We're thrilled that our service was complete and timely as usual. Your kind words about our outstanding staff truly mean a lot to us. We appreciate you taking the time to share your positive experience.

January 10, 2026

Dealership Rating
Employee Rating

All work was done as expected. Costs were explained in a way that was easy to understand. More

by xyz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 12, 2026

Crest Volvo Cars responded

We are excited to hear that your service experience met your expectations. It's wonderful to know that our team completed everything as anticipated and took the time to clearly explain all costs in an understandable way. Your satisfaction with both the quality of work and our transparent communication approach means everything to us at Crest Volvo Cars. We truly value customers like you who take the time to share their positive experiences.

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