129 Reviews
Write a ReviewDealership Experience
7 yrs, 7 mos
Industry Experience
7 yrs, 7 mos
129 Reviews of Mackenzie Hansen
April 03, 2024
Cecil Ball was amazing! !!! He spent the time to help us figure out all the options of our new Lincoln. He was kind and extremely helpful. Lenoir City Ford is the BEST. W !!! He spent the time to help us figure out all the options of our new Lincoln. He was kind and extremely helpful. Lenoir City Ford is the BEST. We highly recommend Lenoir City Ford AND Cecil Ball!!! Thank You!!!! More
Other Employees Tagged: Cecil Ball
March 17, 2024
Amazing experience! Thank you David Bentley for everything you did to get us in the Expedition Timberline! She is a beauty!!! Thank you David Bentley for everything you did to get us in the Expedition Timberline! She is a beauty!!! More
Other Employees Tagged: David Bentley, Chris Kleman
March 08, 2024
Everyone was kind and explained everything and the reasons why. My salesman, Pete went above and beyond to help me and I’m so grateful for his kindness, commitment and communication all along the way. reasons why. My salesman, Pete went above and beyond to help me and I’m so grateful for his kindness, commitment and communication all along the way. More
Other Employees Tagged: Pete Clay, Chris Kleman
March 05, 2024
Good experience. Was aggravated that they took the money upfront before I saw the truck and knew I was paying for it but didn’t have the title ready for me. Otherwise Was aggravated that they took the money upfront before I saw the truck and knew I was paying for it but didn’t have the title ready for me. Otherwise a good group of people and nice dealership. Courtney is a good hire for y’all, take care of her because she made all of it happen. I almost walked away. More
Other Employees Tagged: Courtney Hidalgo
February 29, 2024
I was very impressed with the personal attention and customer care provided during this process. Above and beyond what I expected; meaning I stopped expecting this kind of service from a dealer. Wow wha customer care provided during this process. Above and beyond what I expected; meaning I stopped expecting this kind of service from a dealer. Wow what a great Surprise!!! Great folks...bkb More
Other Employees Tagged: Newman Brandon , Daniel Marshall
February 21, 2024
Everyone was very courteous and professional. Newman took time to explain details about the pricing of this particular vehicle. Third vehicle I have bought there in the last 14 months. Newman took time to explain details about the pricing of this particular vehicle. Third vehicle I have bought there in the last 14 months. More
Other Employees Tagged: Newman Brandon, Charles Algieri-McCarthy , Daniel Marshall
February 13, 2024
Everyone here was really great helped me get into something that had everything I wanted and helped me get approved and financed and out the door fast! Would highly recommend! Thanks for helping you something that had everything I wanted and helped me get approved and financed and out the door fast! Would highly recommend! Thanks for helping you guys are awesome! More
Other Employees Tagged: Newman Brandon, Andrea Mejia , Daniel Marshall
February 06, 2024
Everyone involved in the purchase of my '22 Shelby GT500 was simply amazing!! This was hands down the best car purchasing experience I have ever had in my entire life. I never had to reach out for updates was simply amazing!! This was hands down the best car purchasing experience I have ever had in my entire life. I never had to reach out for updates at any time, because they would be reaching out to me ahead of time. Thank you for the awesome experience. More
Other Employees Tagged: Andrea Mejia, Chris Kleman
February 05, 2024
We had an amazing experience working with Brittanie McKee @ Lenoir City Ford. She was professional and knowledgeable, no pressure! She was helpful with financing and got us into a beautiful new Edge ST whi @ Lenoir City Ford. She was professional and knowledgeable, no pressure! She was helpful with financing and got us into a beautiful new Edge ST which we absolutely love ♥️ More
Other Employees Tagged: Brittanie McKee, Chris Kleman
February 04, 2024
Didn't service vehicle rushed to sell it to meet 3 of 4 wheels out of balance it was out of alignment called to have it serviced 3 days after buying told me I had to pay for it then talking to sunny he was wheels out of balance it was out of alignment called to have it serviced 3 days after buying told me I had to pay for it then talking to sunny he was giving me attitude and throwing other employees under the bus saying it's there fault. It's a circus over there and sunny is a horrible ring leader More
Other Employees Tagged: Sonny Wolfenbarger, Cecil Ball, Chris Kleman