Madison Spencer | Page 26

I purchased my truck on March 3rd of this year. 45 days later called to make a payment with my bank but they had no record of me owning the truck. I called the dealership and had to resign document 45 days later called to make a payment with my bank but they had no record of me owning the truck. I called the dealership and had to resign documents since they never submitted them. Then again 3 weeks late I get another call and have to resign again. Three months later I finally have an account to pay my truck note. However the amount owed monthly is more than agreed upon than any document that I signed over the three different times. When I called about it the dealer just basically told me to suck it up. Also, more than five months later I still have no permanent tag. At least they continue to provide me temp tags. If you are looking for a truck or car do not go here. They are unprofessional and the follow through absolutely terrible. More

by george.turkovich Verified Customer Verified Customer

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Ike is a pro! WORD! Was on top of the job from start to finish. He understood our family needs and honored his promise of great service! WORD! Was on top of the job from start to finish. He understood our family needs and honored his promise of great service! More

by bgigee Verified Customer Verified Customer

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Was very professional and the service writer was nice and helpful and answered any questions I had for him helpful and answered any questions I had for him More

by gamenerd61189 Verified Customer Verified Customer

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Great service always on time and super nice team to work with keeps you updated. with keeps you updated. More

by rojashec93 Verified Customer Verified Customer

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Very professional and made the buying process very smooth and easy for me. I will recommend others to this dealership. and easy for me. I will recommend others to this dealership. More

by bejohnson1939 Verified Customer Verified Customer

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Thank you so much Big Star Dodge for the smooth and easy transaction on purchasing my new vehicle. Definitely coming back here for next purchase. transaction on purchasing my new vehicle. Definitely coming back here for next purchase. More

by edwardram1984 Verified Customer Verified Customer

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I think it needs to improve its communication. They should also keep up with the demand when it comes to loaner vehicles. They should also keep up with the demand when it comes to loaner vehicles. More

by bxm Verified Customer Verified Customer

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I reached out through the website and was called right away. Made an appointment for that evening. Test drove the car and then sat down and made a deal. The whole process was smooth and professional. away. Made an appointment for that evening. Test drove the car and then sat down and made a deal. The whole process was smooth and professional. More

by jdwood62 Verified Customer Verified Customer

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Took my truck in for service, exceptional customer service! Adrian was knowledgeable and upfront about costs and expectations. Would definitely continue to service all my vehicles here! service! Adrian was knowledgeable and upfront about costs and expectations. Would definitely continue to service all my vehicles here! More

by lore21grim Verified Customer Verified Customer

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Vincent is great to work with! He was able to ensure I got my truck back in time for work and was very helpful! He was able to ensure I got my truck back in time for work and was very helpful! More

by kdmik82 Verified Customer Verified Customer

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