Mahogany Nolen
Mahogany Nolen at Germain Toyota of Columbus

Mahogany Nolen

Assistant Service Manager

Germain Toyota of Columbus

5711 Scarborough Blvd
Columbus, OH 43232

4.8
49 Reviews

Hi, I’m Mahogany Nolen, assistant service manager for Germain Toyota of Columbus. Joining the Germain team in 2020 I’m excited to bring my years of customer service experience to the team. Our dealership focuses on delivering a positive and quality guest experience which aligns with my commitment to ensuring customer satisfaction. Born and raised in Columbus, OH I’m a graduate of Walnut Ridge High School. I have three children ShyAira, Ky’aira, and Xavier, and away from work, I enjoy spending time with my family. My favorite vacation escape was to Las Vegas, let’s face it, it’s a world all its own with so much to do. The most-played song on my playlist must be Pack Lite by Queen Naiga. Of the Toyota line, the Rav4 has caught my eye. If I may be of assistance to you during your ownership, please feel free to let me know if I may help.

4.8

49 Reviews

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49 Reviews of Mahogany Nolen

August 18, 2025

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I felt as if they cared about my satisfaction and strive to provide thr best service for me. More

by rpulliejr
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Recommend Dealer
Yes

August 15, 2025

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Mahogany Nolen was so very helpful. She went beyond to make sure everything was right. She cares about people.l More

by prinz.darleen
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Yes
Aug 15, 2025

Germain Toyota of Columbus responded

Thanks for taking a moment to recognize Mahogany on our service team. She goes out of her way to make sure our clients are well taken care of, and we appreciate your confirmation of this. We hope to see you again! Best Regards, Marcello Frustaci General Manager

August 07, 2025

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bought a 2025 rav4 ale on 7/14. drove from Columbus,Oh to Scanton,Pa. under 1000 miles round trip. car pulled right entire trip. took it back and saleman, who was trying to be helpf More

by antstar701
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Recommend Dealer
Yes

Other Employees Tagged: Malcom Myers

Aug 08, 2025

Germain Toyota of Columbus responded

We're so pleased Mahogany came through for you and resolved the issue with your new RAV4. We know it's frustrating when something like this happens, and we do apologize for your interaction with the sales team. Mahogany and the Germain Toyota team appreciate your feedback, and look forward to being of service to you again. Best Regards, Marcello Frustaci General Manager

July 25, 2025

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This dealership is definitely customer service oriented. Always polite and courteous. We also recommend this particular dealership to friends snd family. Our service rep, Madison Rosenberger, this trip was More

by Alphanuer
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Recommend Dealer
Yes

Other Employees Tagged: Madison Rosenberger

Jul 29, 2025

Germain Toyota of Columbus responded

We're pleased you had another great service experience with us, and that Madison made sure your vehicle was well taken care of. We appreciate your kind words and look forward to seeing you at your next visit. Best Regards, Marcello Frustaci General Manager

July 14, 2025

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Mahogany Nolen assisted me at Germain Toyota and provided truly outstanding service. She was knowledgeable, courteous, More

by rodmarine4life
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Recommend Dealer
Yes
Jul 15, 2025

Germain Toyota of Columbus responded

We're glad Mahogany made your day a little easier by being accommodating and proactive. Thanks so much for your positive feedback on this experience. We look forward to your next visit with us! Best Regards, Marcello Frustaci General Manager

July 03, 2025

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We had a good experience purchasing a vehicle, a rav4 from this dealership! The service department is just as great, Mahogany Nolen is the best! We look forward to continuing to use her for our service n More

by treykm815
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Recommend Dealer
Yes
Jul 08, 2025

Germain Toyota of Columbus responded

Trey, we're glad the Germain Toyota team continues to make you feel well cared for, including Mahogany at this visit. If you should have any further questions or needs, please don't hesitate to reach out. Best Regards, Marcello Frustaci General Manager

June 24, 2025

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Mahogany was amazing with communicating, organization and professionalism. The mechanics went above and beyond was really pleased with their work. More

by claytonmsiders
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Recommend Dealer
Yes

Other Employees Tagged: Gary Pratt, Jordyn Newman

Jun 25, 2025

Germain Toyota of Columbus responded

Thanks for letting us know Mahogany and our service team did a great job! Making your service visits convenient and thorough are our top priorities. We hope to do the same at your next appointment. Best Regards, Marcello Frustaci General Manager

June 21, 2025

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Excellent service as usual and even more exceptional customer service from Mahogany Nolan. Always there to help and provide clarity. Thanks for all you do. I highly recommend this location for all your More

by Damone361
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Yes
Jun 23, 2025

Germain Toyota of Columbus responded

We're delighted Mahogany has proven to be your vehicle's ultimate service advisor and advocate. Thank you for taking time out of your day to recommend her assistance. Safe travels until we see you again! Best Regards, Marcello Frustaci General Manager

June 04, 2025

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Once we brought our automobiles from Germain it became our favorite go to location no matter where we reside. Mahogany Nolan is always polite and professional she got me in and out in a timely manner. More

by drester117
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Recommend Dealer
Yes
Jun 04, 2025

Germain Toyota of Columbus responded

Thanks for letting us know how pleased you were with the convenience of this service visit with Mahogany! It is always our pleasure to get the work done in a timely manner so you can go back to your day. We'll see you next time! Best Regards, Marcello Frustaci General Manager

June 03, 2025

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Mahogany did an amazing job of taking care of getting my car the necessary service. She understood my concerns of how I had been over charged and treated at another dealership. She was absolutely amazing! More

by alittlecleaner
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Recommend Dealer
Yes
Jun 04, 2025

Germain Toyota of Columbus responded

Thank you for telling us the highlights of your service visit with Mahogany! It is always our pleasure to ensure convenience and value when you place your trust in our team. We look forward to serving you again! Best Regards, Marcello Frustaci General Manager

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