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Malorie Williams
Malorie Williams at Freeman Toyota
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Malorie Williams | Page 55

Service Advisor

Freeman Toyota

204 NE Loop 820
Hurst, TX 76053

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4.8
544 Reviews

Hey! My name is Malorie Williams, I was born and raised in Dallas, Texas. I have been in the car dealership business for 11 years, and all of those have been with the Freeman corporation. I started at Freeman Honda after about a year and a half I was welcomed into the Toyota family. I enjoy the family atmosphere and all the friendly employees! I have made a lot of great friendships through the years, not only with employees but customers as well. We take pride in our customer service and making customers feel right at home! Malorie Williams

4.8

544 Reviews

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544 Reviews of Malorie Williams

February 20, 2021

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Employee Rating

I recently bought a new car from Tony Marquez, easy to talk to and got me a good deal. If you are wanting a new car he's your guy to buy it from! Brandon in the finance dept also took care of me and went More

by KDASKEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brandon Nabors, Steve Curry , Tony Marquez

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Feb 22, 2021

Freeman Toyota responded

I am glad to hear that you enjoyed your purchase experience at Freeman Toyota. Thank you for your delightful comments! It is very pleasing to know that you enjoyed our store and the friendly and helpful service of our associates especially Tony Marquez. I will make sure to pass on your kind words to he and the team. We look forward to welcoming you back and thank you once again for sharing your positive experience online. Yours sincerely, Mark Fusselman Manager

Feb 22, 2021

Freeman Toyota responded

Hi KDASKEY! I am so pleased to hear about your experience with Tony and I am very glad he was able to get you into your new vehicle. If you ever need anything, or have any questions, Freeman Toyota is here for you. Welcome to the Freeman family! Best Regards, Terri Grimes Customer Relations Manager

February 19, 2021

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Employee Rating

The fob cost too much, you have labor in there too. Prisus C is still getting 63.3mpg at 55 mph. It is a great car. More

by KORKIE3J
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
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Feb 22, 2021

Freeman Toyota responded

Thank you for taking the time to review our Dealership. I am delighted to hear that your overall experience was a pleasant one and that you were happy with our service. On the other hand, I am sorry to hear of your minor disappointment with the pricing. We are committed to maintaining the high level of communication and service and please be assured I will pass your comments on to our Service Manager for an immediate follow up. Again, thank you for the feedback and we look forward to welcoming you back to Freeman Toyota, hopefully soon. Yours sincerely, Mark Fusselman Manager

February 17, 2021

Dealership Rating
Employee Rating

Oil change prices really increasing by a great amount. Oil change before this last one, the plug was not tightened and I ended up with large oil spot on driveway. This last time no oil change sticker on More

by Cometrick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Mino Thanavadee , Mike in Parts

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February 17, 2021

Dealership Rating
Employee Rating

Outstanding service department. Always greeted with a smile and when service is complete, with a thank you. Mallorie Williams is exceptional! Have great confidence if she recommends addition service More

by CLHAZEL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
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