Manny Diaz

Always a pleasure dealing with Henry and the Randal Reed Team! First Class Customer Service! Team! First Class Customer Service! More

by nathanjordan Verified Customer Verified Customer

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Would not recommend this dealership. Had a much better experience buying from McRee in Dickinson. Had a much better experience buying from McRee in Dickinson. More

by sstudebaker Verified Customer Verified Customer

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In all my years of purchasing vehicles, this dealership was the best experience I’ve ever had. No pressure, just listened to what I wanted (& didn’t want) and found the vehicle that fit my requests. Zachar was the best experience I’ve ever had. No pressure, just listened to what I wanted (& didn’t want) and found the vehicle that fit my requests. Zachary did an amazing job! Thank you for being a breath of fresh air as car shopping goes! More

by legerpartyof3 Verified Customer Verified Customer

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Hector Estrada reminds me of what it was like to buy a vehicle 15 years ago outstanding customer service makes you appreciate every interaction. He even took the time to talk to my four-year-old girl and vehicle 15 years ago outstanding customer service makes you appreciate every interaction. He even took the time to talk to my four-year-old girl and make her feel important as well. Customer service like this doesn’t exist anymore. That’s why I pass five Ford dealerships from my house to get to you because of the customer service. More

by CJGILBERT85 Verified Customer Verified Customer

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I didn't want to do this but you keep sending me emails. So you asked for it. Sales Team 10/10, Finance Team 10/10. Maintenance Team 3/10. Upon delivery I found the "replaced battery" loose and not pro So you asked for it. Sales Team 10/10, Finance Team 10/10. Maintenance Team 3/10. Upon delivery I found the "replaced battery" loose and not properly bolted down, 2 leaking tires that showed to be repaired. All 5 tires date code from 2020 (that's over 5 years old). I requested them to do alignment prior to delivery, that never happened. I have a list but I'm sure this will be disregarded. And don't get me started on the 48volt auxiliary battery under the jeep. All in all. A vehicle with 12K miles should have been looked over better by your team. Lesson learned. More

by knight.donnie04 Verified Customer Verified Customer

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I have bought a couple vehicles from you and the whole process flows smoothly. I would recommend Planet Ford in Humble highly. process flows smoothly. I would recommend Planet Ford in Humble highly. More

by christinawoodall2009 Verified Customer Verified Customer

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Hector Estrada is very excellent sales man I recommended him is very respectful man’s and explain everything you asked him is very respectful man’s and explain everything you asked More

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Dominic was my salesperson and he did a very good job of taking care of me. the only reason I gave "home delivery" a poor score is because it wasn't delivered. I was told they were "short staffed and couldn taking care of me. the only reason I gave "home delivery" a poor score is because it wasn't delivered. I was told they were "short staffed and couldn't bring it to me" so I had to drive to the dealership to pick it up. (58 Miles) More

by CANDY7 Verified Customer Verified Customer

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Overall process was quick and easy. Very professional. Atmosphere was clean. Financing was good. Overall experience was pleasant. Very professional. Atmosphere was clean. Financing was good. Overall experience was pleasant. More

by christinawoodall2009 Verified Customer Verified Customer

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Love the service in general. My truck was fixed in a very timely manner.. Thank you! My truck was fixed in a very timely manner.. Thank you! More

by Pchavarr1977 Verified Customer Verified Customer

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